Customer reviews of Cosmé’Chic

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 2 597 published reviews
5 2 167 83% 4 263 10% 3 45 2% 2 33 1% 1 89 3%

Summary of reviews

The online store Cosmé'Chic excels in delivering products quickly and efficiently, with many customers noting that their orders arrived on time and well-packaged. The reliability of the service is highlighted by consistent experiences of receiving exactly what was ordered, which adds to customer satisfaction. The quality of products, especially from the Essence brand, is frequently praised for being both effective and reasonably priced, making beauty purchases feel like a great value.

All reviews

L
lea F.
Rating: 5 out of 5
following a purchase from 04/11/2025
Great. Fast and careful shipping.
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Response from Cosmé’Chic
Thank you very much for your feedback! Your satisfaction is our priority and we are delighted that the delivery was impeccable. See you very soon at Cosméschic!
A
Aurélie P.
Rating: 5 out of 5
following a purchase from 03/11/2025
Perfect order. Fast delivery.
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Response from Cosmé’Chic
Thank you for your comment! We are delighted that your order was perfect and delivered quickly. Cosmédéchic warmly thanks you for your trust!
A
awa menigni G.
Rating: 1 out of 5
following a purchase from 03/11/2025
Niche perfume is useless! The scent doesn't last! As soon as you put it on... it disappears even though it cost me a lot.
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B
Béatrice J.
Rating: 5 out of 5
following a purchase from 02/11/2025
Tb
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Response from Cosmé’Chic
We are delighted that you are satisfied and hope to see you again very soon at Cosmchic.
C
Cynthia S.
Rating: 5 out of 5
following a purchase from 02/11/2025
Perfect
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Response from Cosmé’Chic
The entire team at Cosmétchic warmly thanks you for your trust.
P
Philippe V.
Rating: 5 out of 5
following a purchase from 31/10/2025
Fast shipping time. And order respected. However, be careful with the packaging as carriers are not always careful. I recommend for the price and speed!
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Response from Cosmé’Chic
Your satisfaction is our priority and we are delighted that the speed and price of our products suit you. We take your comment about the packaging into account.
E
Eve S.
Rating: 5 out of 5
following a purchase from 30/10/2025
perfect
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Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted that your experience with Cosmchic was perfect.
R
regine B.
Rating: 5 out of 5
following a purchase from 28/10/2025
Very fast delivery and well-protected product
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Response from Cosmé’Chic
Your satisfaction motivates us every day, and we are delighted that the delivery and packaging met your expectations.
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- C.
Rating: 5 out of 5
following a purchase from 29/10/2025
Good price
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Response from Cosmé’Chic
Thank you for your positive review! We're glad our pricing has satisfied you. The Cosméchic team truly appreciates your trust!
L
LaFée L.
Rating: 1 out of 5
following a purchase from 29/10/2025
No effect contrary to what is indicated
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Response from Cosmé’Chic
We thank you for your comment and are sorry that the product did not have the expected effect. We take note of your remark to better inform our customers in the future.
B
Bernard C.
Rating: 5 out of 5
following a purchase from 26/10/2025
Nice presentation. Thank you
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Response from Cosmé’Chic
We are happy that the packaging and presentation of your order have pleased you. See you very soon at Cosméschic!
A
Abdouladim L.
Rating: 5 out of 5
following a purchase from 25/10/2025
Great
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Response from Cosmé’Chic
Your satisfaction is our greatest reward. The entire Cosméschic team thanks you!
Y
Ylice G.
Rating: 4 out of 5
following a purchase from 23/10/2025
Excellent
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Response from Cosmé’Chic
Your satisfaction is our priority and we are delighted that everything suits you.
A
AUDREY W.
Rating: 5 out of 5
following a purchase from 23/10/2025
economical and fast
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Response from Cosmé’Chic
We are delighted that you found our services economical and fast. The entire Cosmchic team thanks you for your trust!
M
Marie R.
Rating: 5 out of 5
following a purchase from 22/10/2025
Great
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Response from Cosmé’Chic
The entire team at Cosmétchic thanks you for your trust and support.
S
STEPHANIE M.
Rating: 5 out of 5
following a purchase from 20/10/2025
Very good.
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Response from Cosmé’Chic
Thank you very much! We are delighted that your experience has been pleasant and that you like our products.
S
SALVI A.
Rating: 3 out of 5
following a purchase from 18/10/2025
If the items meet my expectations, the order processing and delivery time are unacceptable when it exceeds 3 days.
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C
Céline G.
Rating: 5 out of 5
following a purchase from 18/10/2025
Careful shipping and great products at a low price
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Response from Cosmé’Chic
Thank you very much for your positive feedback! Your satisfaction is our priority, and we are delighted that everything suits you.
I
Itoe I.
Rating: 4 out of 5
following a purchase from 17/10/2025
I ordered a base coat for nails, it was not like what was on the site (the color). I sent you photos and explained, then they refunded me right away. Thank you
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Response from Cosmé’Chic
Thank you very much! We are delighted that our team was able to resolve the issue quickly and efficiently. The entire Cosmchic team thanks you!
B
Bernadette G.
Rating: 1 out of 5
following a purchase from 13/10/2025
A late shipment with NO information from the carrier, NO tracking of the package's journey and inevitably, the package arrives when you are absent. Cosmechic absolves itself by stating that it is not their responsibility! Easy to sell, to collect and then that's it! I do not recommend this site!
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M
Monique D.
Rating: 5 out of 5
following a purchase from 15/10/2025
Super
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Response from Cosmé’Chic
The entire team at Cosmétchic is happy that you are satisfied with your order.
P
Pat R.
Rating: 5 out of 5
following a purchase from 16/10/2025
very good. fast shipping
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Response from Cosmé’Chic
We are happy that your order was delivered quickly and that you are satisfied.
L
Louane C.
Rating: 5 out of 5
following a purchase from 15/10/2025
I ordered a perfume and it is perfect, very fast shipping!
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Response from Cosmé’Chic
Thank you very much! We are delighted that your perfume suits you perfectly and that our delivery speed has satisfied you.
S
Sadio T.
Rating: 5 out of 5
following a purchase from 20/03/2025
Fast delivery, I was able to find old products that are unavailable elsewhere, thank you
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Response from Cosmé’Chic
We are delighted that the speed of our delivery has allowed you to find products you have been looking for a long time.
E
Elaine G.
Rating: 5 out of 5
following a purchase from 15/10/2025
Very good
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Response from Cosmé’Chic
Thank you very much for your positive feedback! Your satisfaction is our priority and we are delighted that everything suits you.
B
Brigitte P.
Rating: 5 out of 5
following a purchase from 14/10/2025
Excellent value for money.
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Response from Cosmé’Chic
We always do our best to offer quality products at competitive prices and are delighted that you notice it.
A
Anna G.
Rating: 4 out of 5
following a purchase from 14/10/2025
Two products were missing but the customer service was so responsive that it didn't cause any problem! Thank you
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Response from Cosmé’Chic
Thank you for your comment! We are glad that the issue was resolved quickly and that you are satisfied with our follow-up.
M
MARYLINE L.
Rating: 5 out of 5
following a purchase from 14/10/2025
No problem with the package recovery!
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Response from Cosmé’Chic
Thank you for your feedback! The entire Cosmchic team is happy that the recovery of your order went perfectly.
L
Lindsay L.
Rating: 5 out of 5
following a purchase from 13/10/2025
Perfect as always
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Response from Cosmé’Chic
The entire team at Cosméschic appreciates your loyalty and compliments.
É
Élodie F.
Rating: 1 out of 5
following a purchase from 13/10/2025
I did not receive the right product
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Response from Cosmé’Chic
Thank you very much for your feedback! We are sorry that you did not receive the correct product. At Cosmés’Chic, we do everything we can to correct this kind of error quickly. Please contact our customer service so that we can send you the correct product without delay.
P
Priscillia D.
Rating: 5 out of 5
following a purchase from 12/10/2025
Very satisfied with my purchase
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Response from Cosmé’Chic
We are delighted that your purchase brings you complete satisfaction. At Cosmés’Chic, your pleasure is our priority.
A
Aurélie T.
Rating: 5 out of 5
following a purchase from 09/10/2025
Great
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Response from Cosmé’Chic
Thank you for your comment! We are delighted that you are happy with your purchase. At CosmésChic, every customer smile matters immensely.
M
María Ángeles Ángeles P.
Rating: 5 out of 5
following a purchase from 12/10/2025
I like the products and good service
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J
Joseph I.
Rating: 5 out of 5
following a purchase from 09/10/2025
compliance, speed, efficiency. Bravo and thank you.
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Response from Cosmé’Chic
Your satisfaction with the speed and efficiency of our service means a lot to us. The entire Cosme9'Chic team warmly thanks you.
L
Laurence D.
Rating: 5 out of 5
following a purchase from 08/10/2025
Product as described Good follow-up Fast
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Response from Cosmé’Chic
We are delighted that the product was compliant and that the follow-up and delivery were quick. At Cosmés’Chic, your satisfaction is our priority.
R
roy M.
Rating: 5 out of 5
following a purchase from 08/10/2025
Very good !!!
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Response from Cosmé’Chic
Thank you for your positive feedback! It encourages us to continue offering the best.
É
Émilie R.
Rating: 4 out of 5
following a purchase from 08/10/2025
I was not delivered at home as desired but at a relay point and not even in my village...
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Response from Cosmé’Chic
We are sorry that the delivery was not made to your home as you wished. At Cosmés'Chic, we take your comments very seriously in order to improve our delivery service. Thank you for your feedback.
J
Jean M.
Rating: 5 out of 5
following a purchase from 08/10/2025
Perfect
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Response from Cosmé’Chic
At Cosme9Chic, every positive feedback like yours encourages us to continue providing you with the best.
G
GROSJEAN V.
Rating: 5 out of 5
following a purchase from 06/10/2025
great site and really top products and attractive prices and good value for money
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Response from Cosmé’Chic
A big thank you for your positive feedback! We are delighted that you like our products, our prices, and our website. At Cosmés’Chic, your satisfaction and trust are our priority.
L
Laurence C.
Rating: 5 out of 5
following a purchase from 03/10/2025
It's just incredible despite the fact that I live in Guadeloupe they delivered very quickly, I LOVE IT!!!
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Response from Cosmé’Chic
A huge thank you for your review! We are happy that your experience, even from Guadeloupe, was perfect. At Cosmés’Chic, seeing our satisfied customers is our greatest reward.
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