★★★★★
based on 2292 reviews published
Latest customer reviews
Very good site concerning the delivery and the seriousness of the service.
Thank you very much for your review. We're delighted that our delivery service met your expectations.
See you soon on Cosmé'Chic!
Perfect, fast delivery. Thank you
We would like to thank you sincerely for your feedback and are delighted to hear that you appreciated the speed of our delivery service. We hope to see you soon on Cosmé'Chic.
Hello, fast delivery and well packaged items.
Thank you very much for your feedback. We are delighted to hear that you received your items in perfect condition and quickly. We hope to see you soon on Cosmé'Chic!
Fast delivery, well packaged
We'd like to thank you for your feedback and are delighted that you appreciated the speed of shipment and the care taken with the packaging. See you soon on Cosmé'Chic!
I paid for home delivery but they sent it to a pickup location.
Satisfied with the products.
Thank you very much for your feedback. We are delighted to hear that you are satisfied with our products. We hope to see you soon on Cosmé'Chic.
Warning: not a serious site. I ordered an Emma Original II mattress on their site. In fact, I received the old model. I sent them an email to let them know, but they didn't reply. However, there are photos and the title of the Original II on the site. I couldn't reach customer service by phone to try and solve the problem and see if it was a shipping error on their part or if it was deliberate to rip off the customer. This site is not to be recommended. Maybe I'll change my mind after hearing from them.
Very satisfied the product corresponds exactly to expectations
Thank you very much for your glowing review! We're delighted to hear that our product perfectly met your expectations. See you soon on Cosmé'Chic!
Perfect!
Thank you very much for your feedback! We are delighted to hear that you are completely satisfied with your experience on our Cosmé'Chic website. We hope to see you again soon for new discoveries.
Best regards,
Parcel sent too late after my order. Ordered and paid on 11/12/24. Parcel sent on 16/12/24. Mail of 23/12/24 to collect it before 26/12/24 (out of vacation period from 22/12 to 28/12/24).
Package well received serious seller .
Fast, accurate delivery
Hello, I filed a claim for an item that is torn. To date I have not received any returns...
The label on the parcel did not correspond to the model chosen. I therefore refused to accept the parcel. Awaiting refund.
All went well R.A.S.
Perfect
To avoid, I am still waiting for the answer for the return of the order The Customer is just considered as a wallet
We are sorry that you had this impression. This is absolutely not the experience we wish to offer at Cosmés'Chic. Your message has been heard, and we sincerely regret this lack of responsiveness. We hope to regain your trust.
Thank you for taking the time to share your feedback.
Best regards,
The Cosmés'Chic team
The adventure had started badly with the delivery of a product different from my order and inferior in range, but customer service was remarkably responsive in finding the best solution.
Fast delivery and compliant products
Fast and accurate delivery, quality and price
Satisfied I will recommend . CDT
Delivery error but rectify in order to have my order for Christmas
VERY GOOD
Very good
CLEAR
Perfect
13 days to receive my order when the commercial promise says 48 hours, it's disappointing. It still took FIVE days for the parcel to leave their warehouse. On top of that, no gift wrapping!
After placing the order, the parcel arrived about 1 week later. My bottles were well packaged
Bravo for the speed! Great product
Fast delivery Good price Very satisfied
Very good, everything is impeccable, all the products ordered are of very good quality.
👍
We have received an item that does not conform to the order. We would like to be contacted by cosme chic.
This is the first time I've ordered from Cosmé'chic and I have no regrets whatsoever! I've found what I'm looking for, with everything I need at very affordable prices. I won't hesitate for a second to order from you again. Thank you so much!!!
9
Good products, the quality is there and the reception of the parcel is fast.
Fast and efficient. What else ?
Compliant
Packaging ok. 48 h delivery and very fair prices.
Great prices but no free samples - a shame, especially during the holiday season ...