Customer reviews of Cosmé’Chic

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 2 606 published reviews

Summary of reviews

Cosmé'Chic earns praise for reliable delivery and fast shipping, with many notes that orders arrive quickly, in good condition, and exactly as described, often accompanied by secure processing and helpful order updates. Customers highlight strong value for money, competitive prices, and a broad selection of branded beauty products, with frequent mentions of well-packaged items and satisfying price–quality ratios. Positive experiences also include smooth transactions on first orders, responsive service, and transfers to convenient delivery options, plus enthusiastic endorsements of specific products and brands. Overall, shoppers describe a dependable shopping experience characterized by prompt delivery, solid product matching, and favorable pricing.

All reviews

G
GUENHAEL L.
Rating: 1 out of 5
following a purchase from 29/11/2025
Package in bad condition therefore refused The bad rating is for the transport
Translated reviews
Response from Cosmé’Chic
Hello,
Thank you for your feedback. We are sorry that the package arrived damaged and had to be refused. Your comment has been forwarded to the carrier to prevent this from happening again.
Our customer service is at your disposal to reship your order or find the best solution.
The Cosme9'Chic team
L
Louis-François M.
Rating: 5 out of 5
following a purchase from 28/11/2025
Speed of delivery
Translated reviews
Response from Cosmé’Chic
Thank you for your comment!
We are happy to know that the delivery was fast. At Cosmés’Chic, shipping your products as quickly as possible is one of our priorities.
See you soon for a new beauty experience.
Y
Yaell R.
Rating: 1 out of 5
following a purchase from 28/11/2025
Product arrived, poorly packaged. Damaged during transport, I contacted the site, no response to date.
Translated reviews
Response from Cosmé’Chic
Thank you for your feedback. We are sorry that your product arrived damaged and poorly packaged. We also apologize for the lack of response. Our team will get back to you quickly to resolve the situation.
The Cosmés'Chic team
X
Xavérine S.
Rating: 5 out of 5
following a purchase from 27/11/2025
Very satisfied
Translated reviews
Response from Cosmé’Chic
Hello,
Thank you very much for your feedback! We are delighted that you are satisfied. See you very soon at Cosmés’Chic
D
dayt D.
Rating: 5 out of 5
following a purchase from 27/11/2025
the mascara is perfect
Translated reviews
Response from Cosmé’Chic
Hello,
Thank you very much for your feedback! We are delighted that you like the mascara. See you very soon at Cosmés’Chic
V
Valerie E.
Rating: 5 out of 5
following a purchase from 26/11/2025
Very fast delivery, package in good condition, quality items at very interesting prices - I recommend this site
Translated reviews
Response from Cosmé’Chic
Hello,
Thank you very much for your positive feedback! We are delighted that your order has fully satisfied you. Your compliments about our products and service are very pleasing to us. We look forward to seeing you again soon at Cosmés’Chic.
V
Valérie J.
Rating: 1 out of 5
following a purchase from 07/11/2025
Poor quality products. I sent a message that has remained unanswered to this day.
Translated reviews
Response from Cosmé’Chic
Hello,
We are sincerely sorry for this experience and understand your frustration. At Cosmés’Chic, customer satisfaction is our priority. Thank you for contacting us again through our customer service so we can resolve this issue as soon as possible.
P
PICARD M.
Rating: 5 out of 5
following a purchase from 23/11/2025
Thank you. Good product. I recommend.
Translated reviews
Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted that you like the product and that you recommend it. Your satisfaction is our priority. We look forward to welcoming you again at Cosmés’Chic for your next beauty desires!
C
Caroline B.
Rating: 5 out of 5
following a purchase from 23/11/2025
Impeccable
Translated reviews
Response from Cosmé’Chic
We are delighted that everything was impeccable. Looking forward to seeing you soon at Cosmés’Chic for your next beauty desires!
D
Denise R.
Rating: 5 out of 5
following a purchase from 23/11/2025
Everything was perfect. Fast delivery. Thank you
Translated reviews
Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted that everything was perfect and that the delivery was quick. Your satisfaction is our priority. See you very soon at Cosmés’Chic for your next beauty desires.
M
Mateo K.
Rating: 5 out of 5
following a purchase from 23/11/2025
Thank u so much all good
F
france A.
Rating: 4 out of 5
following a purchase from 20/11/2025
The order is no problem but received the Victoria's Secret mist opened and responded in the box
Translated reviews
Response from Cosmé’Chic
Hello,

Thank you for taking the time to share your experience. We are truly sorry to hear that your Victoria's Secret mist arrived opened in your package. This is absolutely not in line with our quality standards.

Could you please contact us directly through your Amazon account so we can resolve this quickly? We will offer you an appropriate solution (replacement or refund).

Your satisfaction is our priority and we will do what it takes to make it right.

The Cosme'Chic team
N
Nadjete A.
Rating: 5 out of 5
following a purchase from 19/11/2025
Top of the top
Translated reviews
Response from Cosmé’Chic
We are really pleased to know that everything was perfect for you.
S
Sandrine et océane P.
Rating: 1 out of 5
following a purchase from 19/11/2025
Not very disappointed, order arrived late and the item does not match the photo and the description
Translated reviews
Response from Cosmé’Chic
Thank you for your feedback. We are sorry to hear that the item did not match and that it arrived late. We will check this issue to better serve you in the future.
T
Tatiana M.
Rating: 5 out of 5
following a purchase from 18/11/2025
5 stars
Translated reviews
Response from Cosmé’Chic
Thank you for your 5 stars! Your satisfaction is our greatest reward.
S
Sara R.
Rating: 5 out of 5
following a purchase from 19/11/2025
The product as I expected and the delivery too, everything correct.
Translated reviews
S
Sophie G.
Rating: 5 out of 5
following a purchase from 17/11/2025
Delivery time quite long.
Translated reviews
Response from Cosmé’Chic
Thank you for your feedback. We understand your comment and are actively working to reduce our delivery times.
M
Mcc C.
Rating: 5 out of 5
following a purchase from 15/11/2025
Quality price ratio and fast delivery thank you
Translated reviews
Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted that the quality, price, and delivery speed met your expectations. Your satisfaction is our priority at Cosmchic.
C
Caroline P.
Rating: 5 out of 5
following a purchase from 15/11/2025
Very good
Translated reviews
Response from Cosmé’Chic
We are delighted to know that your experience at Cosmchic went very well.
See you very soon for another visit!
F
Fatima E.
Rating: 5 out of 5
following a purchase from 16/11/2025
Fast delivery and quality product
Translated reviews
Response from Cosmé’Chic
A big thank you for your review! We are happy that the quality of the product and the speed of delivery have satisfied you. See you very soon at Cosme9chic!
C
Cecilia F.
Rating: 1 out of 5
following a purchase from 15/11/2025
Two perfumes arrived without the plastic covering the box, they were already used, I made a complaint but received no response
Translated reviews
N
NICOLE B.
Rating: 5 out of 5
following a purchase from 13/11/2025
Good site. Lots of choices at good prices.
Translated reviews
Response from Cosmé’Chic
Thank you for your feedback! The entire Cosmétichic team is delighted that our website and our product offerings meet your expectations. See you very soon!
S
Sandra O.
Rating: 5 out of 5
following a purchase from 14/11/2025
I'm super satisfied, I found the shop through Amazon and order my Cooper hair color from Loreal here because I can't get it in our drugstore. Relatively fast delivery from France to Germany, perfect.
Translated reviews
N
Nathalie T.
Rating: 1 out of 5
following a purchase from 10/11/2025
I did not receive the right product
Translated reviews
Response from Cosmé’Chic
We are truly sorry for this error.
Thank you for informing us. Can you please contact our customer service with your order number? We will take the necessary steps quickly to send you the correct product or find the solution that suits you best.
M
Morvan M.
Rating: 3 out of 5
following a purchase from 10/11/2025
The package arrived very late.
Translated reviews
Response from Cosmé’Chic
We sincerely apologize for this delay.
This is not the experience we wish to offer. Thank you for taking the time to inform us. We will closely monitor the situation to ensure it does not happen again.
Thank you for your patience and your trust in Cosmchic.
L
Ly L.
Rating: 2 out of 5
following a purchase from 13/11/2025
Package arrived in bad condition and product opened
Translated reviews
P
Pierrette C.
Rating: 5 out of 5
following a purchase from 10/11/2025
Good products.
Translated reviews
Response from Cosmé’Chic
A big thank you for your review! We are happy that you are satisfied with our products. See you soon at Cosméschic!
C
Corinne M.
Rating: 5 out of 5
following a purchase from 11/11/2025
Top
Translated reviews
Response from Cosmé’Chic
Thank you very much for your feedback!
We are delighted that your experience at Cosmchic was top-notch.
Looking forward to seeing you again soon!
K
Keanai S.
Rating: 5 out of 5
following a purchase from 12/11/2025
Everything went very well.
Translated reviews
Response from Cosmé’Chic
Thank you very much for your positive feedback! Your satisfaction is our priority and we are delighted that everything went well.
F
Faustina S.
Rating: 5 out of 5
following a purchase from 09/11/2025
Brand products at low prices, thank you!
Translated reviews
Response from Cosmé’Chic
Thank you very much for your feedback!
We are delighted that you appreciate our brand products at low prices. At Cosme9chic, we do our best to offer you quality and savings.
Looking forward to seeing you again soon!
A
Ahmed K.
Rating: 1 out of 5
following a purchase from 08/11/2025
I am really disappointed with my order. In fact, I received defective items with product leaks and I received a 50% refund instead of 100% saying that I can use these items!!!! Avoid from now on!
Translated reviews
J
Jean marie B.
Rating: 5 out of 5
following a purchase from 08/11/2025
good site
Translated reviews
Response from Cosmé’Chic
A big thank you for your review! We are happy that you appreciate our site. See you very soon at Cosméschic!
T
THOMAS T.
Rating: 5 out of 5
following a purchase from 09/11/2025
Fast, competitive prices, I will always order there now
Translated reviews
Response from Cosmé’Chic
Thank you very much for your great feedback!
We are delighted that you like the speed and our competitive prices. Your loyalty is precious to us at Cosmchic.
We look forward to serving you again very soon!
M
Melanie C.
Rating: 5 out of 5
following a purchase from 08/11/2025
Happy with the product
Translated reviews
Response from Cosmé’Chic
Thank you very much for your feedback!
We are delighted that you like the product. Your satisfaction is our priority at Cosmchic.
Looking forward to seeing you again soon!
B
Brigitte S.
Rating: 5 out of 5
following a purchase from 08/11/2025
Order as expected, unbeatable price, fairly quick delivery.
Translated reviews
Response from Cosmé’Chic
Thank you very much for your feedback!
We are delighted that your order is satisfactory and that our prices and delivery suit you. At Cosme9chic, your satisfaction is our priority.
We look forward to serving you again!
L
LAKROUT M.
Rating: 5 out of 5
following a purchase from 09/11/2025
It was great
Translated reviews
Response from Cosmé’Chic
Thank you very much for your feedback!
We are delighted that your experience was great. At Cosmchic, your satisfaction is our priority.
Looking forward to seeing you again soon!
S
Sabine F.
Rating: 5 out of 5
following a purchase from 01/11/2025
I order on the site because there are always new items with each order, I am not disappointed and fast shipping
Translated reviews
Response from Cosmé’Chic
Thank you very much for your loyalty and your feedback!
We are delighted that you appreciate our new products and the speed of delivery. At Cosmchic, we always do our best to surprise and satisfy our customers.
We look forward to serving you again very soon!
M
MYLENE O.
Rating: 5 out of 5
following a purchase from 06/11/2025
SUPER
Translated reviews
Response from Cosmé’Chic
Thank you very much for your feedback!
We are delighted that your experience was great. At Cosme'chic, your satisfaction is our priority.
Looking forward to seeing you again soon!
L
Loriane S.
Rating: 5 out of 5
following a purchase from 04/11/2025
Glad to have found the Maroussia perfume in your store, thank you
Translated reviews
Response from Cosmé’Chic
Thank you very much for your feedback! Your satisfaction always pleases us, and we are delighted that the Maroussia fragrance has found its place in your home.
M
marylene B.
Rating: 1 out of 5
following a purchase from 05/11/2025
I ordered an item that went straight to the trash because it was unusable
Translated reviews