★★★★★
based on 2334 reviews published
Latest customer reviews
Packaging ok. 48 h delivery and very fair prices.
Great prices but no free samples - a shame, especially during the holiday season ...
TB
Compliant, fast, to be recommended
Order never received The parcel was supposed to be delivered to my home It was delivered to a relay point far from my home without my being informed... No follow-up or communication
Seller not honest I canceled the order 5 min after its creation The seller sends me an email 3 days later to tell me that he could not cancel the shipment because the order must be canceled within minutes after the order I was refunded because I refused the package but no solution offered by the seller Thank you.
Thank you for taking the time to share your experience. We are sorry to hear that your order was not cancelled as you had hoped. We understand your concern and assure you that we are taking your feedback into account to improve our service. Please do not hesitate to contact us directly at [email protected] for any future assistance.
Best regards,
Bonjour jai tres bien recue ma commande et je vous en remercie beaucoup pour la note je met 10 un grand merci a vous tres contente bonne journee laurence
Nickel
Delivery problems
I have not received my order (delivery problem) and I am still waiting for a refund.
Package received broken
Thank you for taking the time to share your opinion. We're sorry to hear that your package arrived damaged.
Please do not hesitate to contact us directly at [email protected] for any further queries or complaints.
We hope to see you soon on Cosmé'Chic!
Very good
Parcel received 12 days after my order when a 48/72h delay was announced. No tracking information other than "shipped". I would have been happy to receive information about a delay in delivery. Product conforms to my order.
Thank you for your feedback. We are sorry to hear that the delivery time was not respected and that you did not receive any information on this subject. However, we are delighted that the product is suitable for you.
Yours faithfully
Everything went smoothly. The product corresponds to my expectations.
Delivery time too long
Thank you for taking the time to share your review. We're sorry to hear that the delivery time did not meet your expectations.
Please do not hesitate to contact us directly at [email protected] if you have any questions.
Best regards,
All right!
Very good purchase
Correct price, fast service
I'm satisfied with my order, products conform, attractive prices, correct delivery but not super fast.
Stale perfume, alcohol smell without fragrance; I'm waiting for the after-sales service to return and hope for a refund.
Tou went just as planned!
Bjr etant client depuis un moment je suisnun peu déçu d'avoir reçu les articles en deux colis. And that now there are items sold by partners ...
Great!
Serious websites. Discreet shipping
Perfect 🤩
Perfect Recommend
Fast and compliant: perfect
Very good products arrived rather quickly in France thank you to you.
Super
The only problem was that the parcel was a little damaged. When shipping perfume, security and padding are essential to avoid the fear of breakage. Thank you for your help!
Too long for delivery, had to call them back 2 times
Perfect I recommend
Great product
Good product, fast delivery
My order was sent in 2 parcels, one by post and the other by UPS. The latter was dropped off without contacting us at a pick-up point far from our home, because that's certainly what suited him best, so we didn't pick up our order. Every time a delivery is made by UPS, there is a problem, so without the certainty of a delivery by post, we will no longer recommend cosmechic.
Thank you for taking the time to share your experience with us. We're sorry to hear that the delivery of your order did not meet your expectations. We understand how frustrating this can be, especially when it comes to choosing a relay point.
We take your feedback very seriously and will work with our delivery partners to improve this service. Please do not hesitate to contact us directly at [email protected] if you have any questions or concerns.
Fast, neat, good first experience
Top product and fast delivery 😉
All is ok
Perfect, I couldn't find the product in the store, thank you.
Order received quickly and conveniently, impeccable service and attractive prices, thank you.