Customer reviews of DE BUYER

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 407 published reviews
5 4 013 91% 4 281 6% 3 45 1% 2 26 1% 1 42 1%

Summary of reviews

The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.

All reviews

M
Manuela O.
Rating: 5 out of 5
following a purchase from 07/05/2025
It worked very well with the service. Thank you.
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F
Francoise G.
Rating: 4 out of 5
following a purchase from 08/05/2025
Good product
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Response from DE BUYER
Thank you for your feedback.
We are glad that our product suits you.
See you soon.
J
Jean-Xavier S.
Rating: 5 out of 5
following a purchase from 02/05/2025
Very good product, a bit expensive but it's worth it.
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Response from DE BUYER
Thank you for your feedback.
Quality comes at a price, and we are glad that it has convinced you.
Looking forward to it!
J
Joséphina L.
Rating: 5 out of 5
following a purchase from 06/05/2025
Delivery speed
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Response from DE BUYER
Thank you for your feedback.
We are delighted that the delivery met your expectations.
Have a very nice day.
J
Julien L.
Rating: 5 out of 5
following a purchase from 06/05/2025
Excellent product of tradition and quality
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Response from DE BUYER
Thank you for your message.
We are glad that the alliance between traditional know-how and quality has convinced you.
See you very soon!
A
Annie D.
Rating: 4 out of 5
following a purchase from 06/05/2025
Articles matching my expectations
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Response from DE BUYER
Thank you for your feedback.
We are happy that your items fully meet your expectations.
Looking forward to it!
P
PHILIPPE M.
Rating: 5 out of 5
following a purchase from 06/05/2025
Excellent quality products, fast delivery. Perfect!
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Response from DE BUYER
Thank you for this feedback.
It is a pleasure to know that everything went as you wished.
Have a very nice day.
J
jean-paul B.
Rating: 5 out of 5
following a purchase from 05/05/2025
Perfect pan
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Response from DE BUYER
Hello and thank you for your feedback.
We are delighted that your fish pie gives you complete satisfaction.
Have a very nice day.
J
JP L.
Rating: 5 out of 5
following a purchase from 04/05/2025
Package well received, thank you
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Response from DE BUYER
Thank you for your message.
We are delighted to read your satisfaction.
See you soon!
L
Laure F.
Rating: 5 out of 5
following a purchase from 02/05/2025
Always excellent quality products. Fast delivery.
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Response from DE BUYER
Thank you for your loyalty and your enthusiastic feedback.
We are delighted to read your satisfaction regarding the quality of our products and the speed of delivery.
Have a very nice day.
C
Christine D.
Rating: 5 out of 5
following a purchase from 04/05/2025
Quality products arrived quickly and very well packaged.
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Response from DE BUYER
Thank you for your positive feedback.
We are delighted that the quality of the products and the care taken in the shipping met your expectations.
See you very soon!
J
JEAN PAUL B.
Rating: 5 out of 5
following a purchase from 01/05/2025
Very very very good. Beautiful material, really, for someone like me who loves beautiful tools, it's magnificent, nothing to say. You know how to work!! Congratulations to everyone for your know-how. And above all... Keep it up, it’s a pleasure. Thank you.
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Response from DE BUYER
Hello, a big thank you for your enthusiastic message. We are delighted to read your satisfaction. Your encouragement is precious for all our teams.
Have a very nice day.
S
Serge N.
Rating: 5 out of 5
following a purchase from 03/05/2025
Very satisfied with your products and as a craftsman, I am very attached to French manufacturing. Thank you.
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Response from DE BUYER
Hello and thank you for your feedback. We are delighted to read your satisfaction, and your attachment to French manufacturing particularly touches us.
See you soon.
P
Philippe P.
Rating: 5 out of 5
following a purchase from 03/05/2025
Wide selection of quality professional products at reasonable prices, delivered quickly. I am particularly satisfied with my purchase. I recommend this company.
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Response from DE BUYER
Hello, thank you for your detailed feedback. We are delighted that the quality, choice, and service met your expectations. Thank you also for your recommendation.
Have a very nice day.
D
Deepali P.
Rating: 5 out of 5
following a purchase from 06/04/2025
Super purchase! Very satisfied with the quality. The food does not stick.
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Response from DE BUYER
Thank you for your feedback. We are delighted that the quality of your purchase brings you complete satisfaction.
See you very soon.
P
PASCALE T.
Rating: 5 out of 5
following a purchase from 19/04/2025
Everything is perfect
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Response from DE BUYER
Thank you for your feedback. We are delighted that everything went perfectly.
Have a very nice day.
C
Christophe G.
Rating: 5 out of 5
following a purchase from 30/04/2025
Very fast delivery!
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Response from DE BUYER
Thank you for your feedback. We are delighted that the delivery met your expectations.
See you soon.
J
Jessica J.
Rating: 5 out of 5
following a purchase from 01/05/2025
The product is of good quality, the product was well packaged. It's for a birthday gift so I haven't tested it, but I'm sure it will be very good :)
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Response from DE BUYER
Thank you for your positive feedback. We hope this gift will please you and meet your expectations.
Have a very nice day.
S
Sylvie C.
Rating: 5 out of 5
following a purchase from 30/04/2025
very fast delivery, perfect packaging and pan well this is the second one and surely not the last!
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Response from DE BUYER
A big thank you for your loyalty and enthusiasm! We are delighted that your experience makes you want to continue with our products.
See you very soon.
F
Fabien V.
Rating: 5 out of 5
following a purchase from 01/05/2025
Very good. Fast and compliant delivery.
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Response from DE BUYER
Thank you for your feedback. We are glad that everything went well.
See you soon.
S
Stephane V.
Rating: 5 out of 5
following a purchase from 30/04/2025
Perfect
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Response from DE BUYER
We are delighted that everything suits you.
See you soon.
F
Fabienne M.
Rating: 5 out of 5
following a purchase from 25/04/2025
I recommend it 100%!
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Response from DE BUYER
A big thank you for your recommendation. Your satisfaction is our priority.
Have a very nice day.
J
janique M.
Rating: 5 out of 5
following a purchase from 26/04/2025
Very good
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Response from DE BUYER
Thank you for your feedback. We are glad that you are satisfied.
See you soon.
J
José D.
Rating: 5 out of 5
following a purchase from 28/04/2025
The best of the best
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Response from DE BUYER
Thank you for your enthusiasm! We are delighted that you like our products so much.
Have a very nice day.
A
Anne-Liese D.
Rating: 5 out of 5
following a purchase from 29/04/2025
Very satisfied
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Response from DE BUYER
Thank you for your feedback. We are delighted to read your satisfaction.
Have a very nice day.
C
Christine Y.
Rating: 5 out of 5
following a purchase from 28/04/2025
Perfect quality.
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Response from DE BUYER
Thank you for your feedback. We are delighted that the quality meets your complete satisfaction.
See you soon.
A
Anne-Marie M.
Rating: 5 out of 5
following a purchase from 29/04/2025
Order delivered quickly, very well protected. Utensil seasoned and tested after cooking on gas and then in the oven... Top-notch. Very satisfied. The reason for De Buyer's reputation.
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Response from DE BUYER
A big thank you for your thorough feedback. We are delighted to read your satisfaction and proud to see that our expertise meets your expectations.
Have a very nice day.
J
Jean-François D.
Rating: 5 out of 5
following a purchase from 26/04/2025
Very good quality frying pan, very well packaged and quickly processed order. Only small delivery issue
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Response from DE BUYER
Thank you for your feedback. We are delighted that the quality of our products and the care taken with your order have satisfied you. We hope that the small delivery issue did not tarnish your experience.
See you soon.
P
patrick D.
Rating: 5 out of 5
following a purchase from 28/04/2025
professional quality frying pan, a bit heavy to use, relatively easy seasoning.
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Response from DE BUYER
Thank you for your feedback. We are delighted that the professional quality of our pan meets your satisfaction. The seasoning becomes even more effective with each use.
Have a very nice day.
D
didier P.
Rating: 5 out of 5
following a purchase from 27/04/2025
very good
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Response from DE BUYER
Thank you for your feedback. We are glad that everything is to your liking.
See you soon.
G
Gabrielle B.
Rating: 5 out of 5
following a purchase from 27/04/2025
Fast shipping Super material Perfect
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Response from DE BUYER
Thank you for your message. We are delighted that the equipment and service have fully satisfied you.
Have a very nice day.
S
Sophie B.
Rating: 5 out of 5
following a purchase from 27/04/2025
Very fast shipping, very careful packaging, superb product. Contact with customer service was impeccable.
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Response from DE BUYER
A big thank you for your feedback. We are delighted that your experience, both with the product and our support, met your expectations.
See you very soon.
B
Bruno L.
Rating: 4 out of 5
following a purchase from 27/04/2025
Very good quality of the product. You have to prepare for the weight of a steel pan... and for the preparation of cooking... Over time, I hope I can get used to it... food sticks easily!... well-insulated handle.
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Response from DE BUYER
Thank you for your feedback. Steel does indeed require a little time to adapt, but with use, the seasoning will form and cooking will become more comfortable. We are delighted that the quality of the product and the handle have already convinced you.
Have a very nice day.
M
Mike S.
Rating: 5 out of 5
following a purchase from 27/04/2025
The pots meet expectations and the delivery was quick and uncomplicated. What we were not aware of beforehand is the fact that the goods and also the invoice come directly from France and thus no VAT is indicated. This would be useful to communicate/advertise beforehand. Otherwise, everything is top!
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H
Hakima I.
Rating: 5 out of 5
following a purchase from 25/04/2025
Satisfied with my Maryse, I will order another one
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Response from DE BUYER
Thank you for your message. We are delighted that Maryse convinced you to the point of wanting a second one.
Have a very nice day.
S
Sonia G.
Rating: 5 out of 5
following a purchase from 27/04/2025
Everything was very good and of good quality
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Response from DE BUYER
Thank you for your feedback. We are delighted that the quality and your overall experience have fully convinced you.
Have a very nice day.
S
Samuel D.
Rating: 5 out of 5
following a purchase from 24/04/2025
Thank you
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Response from DE BUYER
Thank you for your feedback.
See you soon.
F
Fabrice H.
Rating: 5 out of 5
following a purchase from 24/04/2025
Very good
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Response from DE BUYER
Thank you for your feedback.
E
Emmanuel T.
Rating: 5 out of 5
following a purchase from 18/04/2025
Nice!
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Response from DE BUYER
Hello,
L
luz M.
Rating: 5 out of 5
following a purchase from 18/04/2025
The products are perfect.
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Response from DE BUYER
Hello,
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