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S
Rating: 5 out of 5
Very satisfied.
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Response from DE BUYER
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Customer reviews of DE BUYER
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 407 published reviews
Summary of reviews
The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.
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A
Rating: 5 out of 5
totally recommendable
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S
Rating: 5 out of 5
Good quality
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T
Rating: 3 out of 5
Quality and speed of delivery. It's a shame that the packaging is oversized compared to the order.
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Response from DE BUYER
Hello, thank you for your feedback. We are delighted that you were satisfied with the quality and speed of the delivery. However, we understand your comment regarding the size of the packaging. Our company mainly focuses on deliveries to professionals, which may explain the size of some packages. For orders intended for individuals, we make sure to adjust our packaging as best as possible to ensure optimal protection of the products. Your opinion is valuable to us, and we take it into account to improve our service. Have a great day.
C
Rating: 5 out of 5
My order arrived on time and in good condition. The two pans are excellent and of a quality that only De Buyer possesses. I will place my next order. A very happy customer.
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S
Rating: 5 out of 5
Your products are absolutely perfect as always
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L
Rating: 5 out of 5
Very good quality and price-performance
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M
Rating: 5 out of 5
Excellent service Very careful packaging Products as expected arrived in perfect condition
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M
Rating: 5 out of 5
Good
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S
Rating: 5 out of 5
AT THE TOP!
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A
Rating: 5 out of 5
Positive review
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S
Rating: 5 out of 5
Super quality! And on top of that, it's French! A thousand thanks to the entire DE BUYER team, keep it up!
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L
Rating: 5 out of 5
Very good product, the price is high but it lasts a lifetime, I do not regret my purchase, plus I love the different shapes of perforated circles that you can't find elsewhere.
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J
Rating: 5 out of 5
Very beautiful products, seasoning in progress but already very efficient. The conduction is top-notch, and temperature retention is effective.
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R
Rating: 5 out of 5
Very good packaging
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M
Rating: 5 out of 5
Excellent product, very fast shipping, I recommend!
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A
Rating: 5 out of 5
4: Excellent shopping experience
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P
Rating: 5 out of 5
0: good quality products. I haven't used the pans yet but I have already bought the pots. A small commercial gesture for loyal customers would be a plus.
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N
Rating: 4 out of 5
Ok
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N
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
Congratulations to the company DE BUYER which manufactures and sells products that are completely 'made in France' on the market.
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F
Rating: 5 out of 5
Beautiful quality of pot and nice
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R
Rating: 5 out of 5
My steel pan was shipped very quickly. Very nice quality. Once seasoned, there is no sticking. Much better than traditional non-stick pans!!! I also spoke with customer service on the phone, who provided excellent advice and was a great help in finalizing my choice. I recommend.
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K
Rating: 5 out of 5
Super material, durable
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Response from DE BUYER
Thank you for your feedback. We are delighted that the quality and robustness of our equipment meet your satisfaction. Have a great day!
J
Rating: 5 out of 5
The pan is perfect! Quality and use are top-notch!!! Received quickly and well. The only downside: a gigantic box full of kraft paper for a small steel pan (not fragile, therefore); a small reflection to make on packaging/transport? Other than that, I am a fan of your products, well done :)
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Response from DE BUYER
Hello, thank you for your feedback. We understand your comment regarding the size of the package in relation to its contents. Our company is primarily focused on deliveries to professionals, which may explain certain packaging dimensions. For orders intended for individuals, we strive to adapt the size of the packages as much as possible. Our priority remains to ensure that your product arrives in perfect condition. Your opinion is valuable to us, and we take your feedback into account to continue improving our service. Have a great day! 😊
S
Rating: 5 out of 5
Very good quality!
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Response from DE BUYER
A big thank you for your feedback! 😊 We are delighted to read your satisfaction. Enjoy your product. See you soon.
A
Rating: 5 out of 5
Careful shipping. Quality products. A real pleasure in the kitchen!
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Response from DE BUYER
Thank you for your feedback! We are delighted that your shopping experience brings you complete satisfaction. Have a wonderful day!
S
Rating: 5 out of 5
Simply perfect! Professional quality, well done
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Response from DE BUYER
Thank you for your feedback. We are delighted that the quality of our products meets your satisfaction. We look forward to seeing you again.
E
Rating: 5 out of 5
Fast delivery, quality product that meets my expectations, thank you.
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Response from DE BUYER
A big thank you for your feedback. We are delighted that your order has fully satisfied you, both in terms of product quality and delivery speed. Looking forward to seeing you again.
E
Rating: 5 out of 5
Merchandise compliant, fast delivery.
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Response from DE BUYER
Thank you for your feedback. We are delighted to hear your satisfaction regarding your order. Have a nice day.
R
Rating: 5 out of 5
Everything is perfect!!
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Response from DE BUYER
Thank you for your feedback. We are delighted to hear that you are fully satisfied with your shopping experience. We look forward to seeing you again soon on our site!
S
Rating: 5 out of 5
Nothing to report... delivered as expected, very well packaged.
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Response from DE BUYER
Thank you for your feedback. We are delighted to read your satisfaction and that your shopping experience met your expectations. Have a great day!
P
Rating: 4 out of 5
High-end material at a reasonable price
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Response from DE BUYER
We are delighted to read your satisfaction. Have a very nice day!
H
Rating: 5 out of 5
Very good quality. As described. Arrived in a timely manner.
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Response from DE BUYER
Thank you for your feedback! We are delighted to hear that our products met your expectations and that you appreciated the speed of delivery. Have a great day.
A
Rating: 5 out of 5
Delivered quickly. Very good product
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Response from DE BUYER
Thank you for your feedback. We are delighted that your shopping experience brings you complete satisfaction. Have a very nice day!
M
Rating: 5 out of 5
Meets my expectations
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Response from DE BUYER
A big thank you for your feedback. Have a nice day.
S
Rating: 5 out of 5
Fast delivery and quality products.
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Response from DE BUYER
Thank you for your feedback. We are delighted to hear that you are satisfied with the speed of our delivery as well as the quality of our products. Have a great day!
E
Rating: 5 out of 5
Top
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Response from DE BUYER
Thank you for your feedback. Best regards.
S
Rating: 5 out of 5
Very good quality, fast delivery.
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D
Rating: 5 out of 5
Effective
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Response from DE BUYER
Thank you for your note. We are delighted to read your satisfaction. Have a nice day.