The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.
All reviews
E
Emilie P.
Rating: 5 out of 5
following a purchase from 03/03/2025
Very good quality, once fitted, the stoves are easy to use.
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Response from DE BUYER
Thank you for your feedback. We're delighted to hear that you're satisfied with the quality of our stoves and that you enjoy using them. We hope to hear from you soon.
E
Etienne C.
Rating: 5 out of 5
following a purchase from 02/03/2025
Perfect purchase from start to finish.
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Response from DE BUYER
Thank you for your feedback. We are delighted that your shopping experience lived up to your expectations. We hope to see you soon.
C
Caroline W.
Rating: 5 out of 5
following a purchase from 02/03/2025
Top
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Response from DE BUYER
Thank you for your feedback. Have a nice day.
I
Isabelle C.
Rating: 5 out of 5
following a purchase from 28/02/2025
Perfect
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Response from DE BUYER
Thank you for your feedback. We are delighted that everything is to your satisfaction. We hope to see you soon.
A
armand S.
Rating: 5 out of 5
following a purchase from 02/03/2025
Very good
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Response from DE BUYER
Thank you for your feedback. We are delighted that you are satisfied. Have a nice day.
V
Victor S.
Rating: 5 out of 5
following a purchase from 03/03/2025
Excellent product
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Response from DE BUYER
Thank you for your feedback. We are delighted that you are satisfied with the product. Have a nice day.
F
Fabrice D.
Rating: 5 out of 5
following a purchase from 03/03/2025
The order went well.
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Response from DE BUYER
Thank you for your feedback. Glad your order went smoothly. Have a nice day.
E
Eric L.
Rating: 3 out of 5
following a purchase from 02/03/2025
First order and unable to benefit from the 10% discount due to invalid code
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Response from DE BUYER
Thank you for your feedback. The discount code is only valid on our USA site, which explains why it didn't work on the France site. Please do not hesitate to contact our customer service department if you have any questions. Have a nice day.
G
Geneviève B.
Rating: 5 out of 5
following a purchase from 03/03/2025
Very good buy, very protective packaging. And the moulds are compact, great for storage!
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Response from DE BUYER
Thank you for your feedback. We are delighted that your purchase is to your liking. We attach great importance to the packaging of our orders so that your product reaches you in perfect condition. We hope to see you soon.
L
Laurent R.
Rating: 5 out of 5
following a purchase from 28/02/2025
good quality
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Response from DE BUYER
Thank you for your feedback. We are delighted that you are satisfied with the quality of the product. Have a nice day.
A
Aurélien V.
Rating: 5 out of 5
following a purchase from 02/03/2025
Great products, fast delivery
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Response from DE BUYER
Thank you for your feedback. We are delighted that you are satisfied with our products and the speed of delivery. See you soon.
C
Claude B.
Rating: 4 out of 5
following a purchase from 02/03/2025
The parcel was well received and the material conforms to the description.
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Response from DE BUYER
Thank you very much for your feedback. We are delighted that your parcel arrived in good condition and that the equipment met your expectations. Have a nice day.
S
Stéphane K.
Rating: 5 out of 5
following a purchase from 01/03/2025
High-quality material easy online ordering
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Response from DE BUYER
Thank you very much for your feedback. We are delighted that you are satisfied with the quality of the material and the ease of ordering online. Have a nice day.
A
Andreas B.
Rating: 5 out of 5
following a purchase from 01/03/2025
It takes a bit of understanding and practice at first, but once you get the hang of it, it's, as expected, an excellent pan that will make me happy for the rest of my life!
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J
Jean-Louis M.
Rating: 5 out of 5
following a purchase from 01/03/2025
Well-protected and fast delivery.
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Response from DE BUYER
Thank you for your feedback. We are delighted that you are satisfied with your shopping experience. Have a nice day.
A
Annie B.
Rating: 5 out of 5
following a purchase from 28/02/2025
Very satisfied!
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Response from DE BUYER
Thank you for your feedback. Your satisfaction is our priority. See you soon.
M
Marilyne B.
Rating: 5 out of 5
following a purchase from 27/02/2025
Gorgeous stainless steel and wood utensils
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Response from DE BUYER
Thank you for your feedback. We're delighted that you liked the quality and aesthetics of our cookware. Your satisfaction is our priority. We hope to see you soon.
M
maryse C.
Rating: 5 out of 5
following a purchase from 01/03/2025
10
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Response from DE BUYER
Thank you for your feedback and your confidence. Your satisfaction is our priority, and we are delighted that our products have met your expectations. We look forward to seeing you again.
L
laurent H.
Rating: 5 out of 5
following a purchase from 01/03/2025
Excellent, taking into account the installation instructions
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Response from DE BUYER
Thank you for your feedback. Your satisfaction is our priority and we hope to see you soon for other culinary experiences.
V
Véronique M.
Rating: 5 out of 5
following a purchase from 01/03/2025
The pans are really high quality. I had a small problem with a frying pan that I hadn't fitted properly, and customer service was very helpful and responsive.
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Response from DE BUYER
Thank you very much for your feedback! We are delighted that you are satisfied with the quality of our stoves. Our team is always available to help you use them, and we're delighted to have been able to help you. We hope to see you soon!
C
Coralie C.
Rating: 5 out of 5
following a purchase from 01/03/2025
The delivery company didn't do their job (they didn't call me when I was at home, I suspect they didn't come at all...) but De Buyer reimbursed me for the delivery costs. The products are perfect
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Response from DE BUYER
We would like to thank you sincerely for your positive feedback and are delighted that you like our products. We apologize for any problems with delivery, but we're pleased to have been able to resolve them for you. Your satisfaction is our priority, and we remain at your disposal should you have any further questions. Have a nice day.
T
Tess F.
Rating: 5 out of 5
following a purchase from 28/02/2025
excellent quality! i recommend
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Response from DE BUYER
Thank you very much for your feedback! We are delighted to hear that you appreciate the quality of our products. Your satisfaction is our priority. Have a nice day.
B
Benoit C.
Rating: 5 out of 5
following a purchase from 09/02/2025
Excellent product!
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Response from DE BUYER
Thank you very much for your feedback. We're delighted that you like our products and hope to see you soon on our site for new discoveries. See you soon! 😊
S
Sophie C.
Rating: 5 out of 5
following a purchase from 15/02/2025
TOP!
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Response from DE BUYER
Thank you very much for your feedback. What a pleasure to know that you were completely satisfied with your purchasing experience. That's exactly what we want for our customers. We hope to see you soon!
P
Pr M.
Rating: 5 out of 5
following a purchase from 27/02/2025
satisfactory products
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Response from DE BUYER
Thank you for your feedback. We are delighted to hear that you are satisfied with your shopping experience. Your satisfaction is our priority. We wish you a pleasant day.
N
Nicolas K.
Rating: 5 out of 5
following a purchase from 21/02/2025
The delivery was made very quickly and the items ordered corresponded perfectly to my expectations. I'm thinking of ordering new equipment soon.
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Response from DE BUYER
Thank you for your feedback. We are delighted that you are satisfied with your order. We look forward to assisting you with your future purchases. We hope to see you soon!
P
Patrick L.
Rating: 5 out of 5
following a purchase from 27/02/2025
I've finally rebuilt a cookware set worthy of the name... Products of exceptional quality, a little expensive, but I can't afford to buy "cheap" quality that's bound to last over time... To the great delight of my daughter, who is an oncologist, I was finally able to put all the cooking utensils coated with this non-stick material in the garbage can. The copper-stainless steel alloy makes for easy cleaning and, above all, quick cooking thanks to the copper... Thank you for your very effective copper cleaning product, but given the price of your products, it could at least be offered...
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Response from DE BUYER
Thank you very much for your detailed feedback. We are delighted that our products meet your expectations and that they bring your family complete satisfaction.
Regarding our copper cleaning product, we have taken note of your suggestion and will be sure to pass it on. See you soon!
L
Lenka B.
Rating: 5 out of 5
following a purchase from 26/02/2025
Very good.
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Response from DE BUYER
Thank you for your positive review! 😊 See you soon!
V
Vianney C.
Rating: 5 out of 5
following a purchase from 27/02/2025
Superb, sturdy stoves! You get what you pay for, and the finishes are very premium.
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Response from DE BUYER
Thank you for your feedback! We're delighted that you're satisfied with our stoves. Have a nice day!
S
sophie N.
Rating: 2 out of 5
following a purchase from 18/02/2025
article not present or unavailable, long search, complicated return at the customer's expense, a shame for the price.
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Response from DE BUYER
Thank you for your feedback. We regret that your experience did not meet your expectations. If you would like to discuss your order, our customer service is at your disposal. Best regards.
J
Jean S.
Rating: 5 out of 5
following a purchase from 24/02/2025
very satisfied with my purchase
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Response from DE BUYER
Thank you for your positive feedback! Your satisfaction is our priority. See you soon!
I
Isabelle G.
Rating: 5 out of 5
following a purchase from 26/02/2025
I was already familiar with the material, which I've just bought again, and I'm completely satisfied with it.
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Response from DE BUYER
Thank you for taking the time to give us your feedback! We're glad you're happy with your purchase again. Have a nice day!
S
Stéphanie H.
Rating: 5 out of 5
following a purchase from 26/02/2025
CLEAR
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Response from DE BUYER
Thanks for your feedback! See you soon!
P
Patricia V.
Rating: 5 out of 5
following a purchase from 24/02/2025
A perfect marriage of quality and elegance.
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Response from DE BUYER
Thank you for your positive review! We're delighted you like our products. Have a nice day!
A
Anne-Marie B.
Rating: 5 out of 5
following a purchase from 26/02/2025
Very satisfied
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Response from DE BUYER
Thank you for your feedback! Your satisfaction is very important to us. See you soon!
C
christophe P.
Rating: 5 out of 5
following a purchase from 24/02/2025
Le top. Thank you very much.
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Response from DE BUYER
Thank you for your feedback! We're glad you're satisfied with our products. See you soon!
C
CHRISTIAN T.
Rating: 5 out of 5
following a purchase from 24/02/2025
CLEAR
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Response from DE BUYER
Thank you for your feedback! See you soon!
A
Alain M.
Rating: 5 out of 5
following a purchase from 25/02/2025
CLEAR
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Response from DE BUYER
Thank you for your positive review! See you soon.
M
MARIELLE C.
Rating: 5 out of 5
following a purchase from 25/02/2025
I'm very familiar with buyer's products and I knew I'd be satisfied! I come to the Faymont boutique from time to time.
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Response from DE BUYER
Thank you for your loyalty! It's always a pleasure to know that our products meet your expectations. We look forward to seeing you again in Faymont!
M
magalie T.
Rating: 5 out of 5
following a purchase from 24/02/2025
Perfect products.
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Response from DE BUYER
We're delighted you like our products! Thank you for your feedback. We hope to hear from you soon.
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