The store consistently delivers fast and reliable service, with several reviews highlighting shipments arriving quickly or even the same day, well-protected packaging, and timely delivery. Customers praise the responsiveness and helpfulness of the team, noting excellent customer service, smooth purchasing processes, and clear communication that supports complex decoration projects. The product experience is described as high quality, beautiful papers, accurate assistance with selecting and calculating rolls, and useful samples that aid decision-making. Overall, the store is portrayed as organized, professional, and dependable, with customers expressing satisfaction and confidence in returning for future purchases.
All reviews
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Pura M.
Rating: 5 out of 5
following a purchase from 06/06/2023
Their staff is very friendly and the delivery of the wallpaper was quick.
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Response from Deco&you
Dear Pura,
We sincerely thank you for your kind comment and for giving us a rating of 5/5. We are glad to know that you found our staff friendly and that the delivery of the wallpaper was quick. Your satisfaction is our priority, and we hope to serve you again in the future.
Sincerely,
The Deco&you team
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Ana I.
Rating: 5 out of 5
following a purchase from 30/05/2023
Very good personal attention.
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Response from Deco&you
Hello Ana!
Thank you very much for your comment and your 5-star rating. We are glad to know that you have received good personal attention. Your satisfaction is our priority.
We hope to see you again at Deco&you!
Best regards,
The Deco&you team
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Ibana C.
Rating: 5 out of 5
following a purchase from 15/05/2023
The attention received before and after the purchase
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Response from Deco&you
Dear Ibana,
We sincerely appreciate your rating of 5/5. We are glad to know that you are satisfied with the service received before and after your purchase. At Deco&you, we strive to provide exceptional service to our customers. We hope to assist you again in the future.
Best regards,
The Deco&you team
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Ana I.
Rating: 5 out of 5
following a purchase from 11/05/2023
Very good website and excellent personal attention.
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Response from Deco&you
Thank you very much, Ana, for your very positive comment! We are glad to know that you had a good experience on our website and that you received excellent personal attention. Your satisfaction is our priority. We hope to see you again at Deco&you. Best regards!
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Ana F.
Rating: 5 out of 5
following a purchase from 10/05/2023
I didn't know this decoration house. I read the reviews and decided to buy. They were quick in their management, even the upholstery fabric for my armchairs arrived quite earlier than expected. They have a wide catalog of fabrics with very cool prints, which I didn't find in other places I had looked before.
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Response from Deco&you
Dear Ana,
We sincerely appreciate your feedback and your kind words about our service at Deco&you. We are glad to know that you found what you were looking for in our catalog and that your shopping experience was satisfactory. We hope to serve you again in the future.
Sincerely,
The Deco&you team
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Jose L.
Rating: 5 out of 5
following a purchase from 26/04/2023
Attention received, time of receipt of the merchandise and price
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Response from Deco&you
Dear José,
We sincerely thank you for your 5-star rating. We are pleased to know that you are satisfied with the service received, the time of receipt of the merchandise, and our prices. Your opinion is very valuable to us and motivates us to continue providing excellent service.
We hope to serve you again at Deco&you!
Sincerely,
The Deco&you team.
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Lourdes A.
Rating: 5 out of 5
following a purchase from 02/04/2023
Good attention, advice and help
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Response from Deco&you
Hello Lourdes!
Thank you very much for your excellent comment and for taking the time to share your experience. We are glad to know that you received good attention and advice at Deco&you. Your satisfaction is our priority and we are here to help you with whatever you need.
We look forward to seeing you soon!
Best regards,
The Deco&you team
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Isabel M.
Rating: 5 out of 5
following a purchase from 30/03/2023
I asked a question I had and they responded very quickly.
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Response from Deco&you
Thank you very much, Isabel, for your feedback! We are glad to know that we could resolve your question quickly. Your satisfaction is our priority. We hope to see you again at Deco&you!
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Blanca R.
Rating: 5 out of 5
following a purchase from 30/03/2023
Super fast delivery and the fabric perfectly packaged and protected.
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Response from Deco&you
Dear Blanca,
We sincerely appreciate your comment and 5/5 rating. We are glad to know that the delivery was quick and that the fabric arrived perfectly packaged and protected. Your satisfaction is our priority. We hope to see you again soon at Deco&you!
Sincerely,
The Deco&you team.
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Montserrat T.
Rating: 5 out of 5
following a purchase from 27/03/2023
You are super nice!! Everything on time!!! I recommend it without a doubt
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Response from Deco&you
Dear Montserrat,
We sincerely thank you for your very positive comment and for recommending Deco&you. We are glad to know that our service and delivery times have met your expectations. We are always here to assist you with your decoration projects. We hope to serve you again soon!
Sincerely,
The Deco&you team
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Mercedes F.
Rating: 5 out of 5
following a purchase from 27/03/2023
Receiving information about my order gave me security that it would arrive on time.
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Response from Deco&you
Dear Mercedes, we sincerely thank you for your 5/5 rating and your kind words. We are glad to know that the information about your order provided you with the necessary reassurance. We are committed to providing quality service and keeping you informed at all times.
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Tarya L.
Rating: 5 out of 5
following a purchase from 26/03/2023
Delivery exactly as promised. Very good store. Thank you very much Tarya
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Response from Deco&you
Dear Tarya, we sincerely thank you for your 5/5 rating and for your kind words. We are glad to know that we met your expectations regarding the delivery and that you had a good experience at Deco&you. We hope to serve you again in the future. Thank you very much!
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Belen S.
Rating: 5 out of 5
following a purchase from 23/03/2023
The online shopping experience at Deco and You has been very good, fast and good communication. In addition to a wide range of wallpapers.
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Response from Deco&you
Hello Belen!
Thank you very much for your positive comment. We are glad to know that your shopping experience at Deco&you has been satisfactory and that you appreciate our communication and variety of products. We hope to see you again soon!
Regards,
The Deco&you team.
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Modesto R.
Rating: 5 out of 5
following a purchase from 17/03/2023
Magnificent product and extraordinary telephone attention.
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Response from Deco&you
Dear Modesto,
We sincerely thank you for your kind comment and your 5-star rating. We are glad to know that you are satisfied with both our products and our telephone service. We hope to see you again at Deco&you!
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Lucia R.
Rating: 5 out of 5
following a purchase from 16/03/2023
Excellent customer service and quality products.
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Response from Deco&you
Dear Lucia, we sincerely thank you for your magnificent comment. We are glad to know that you have had an excellent experience with our customer service and that our products have met your expectations. We hope to continue serving you in the future.
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Laura B.
Rating: 3 out of 5
following a purchase from 15/03/2023
Shipping was delayed for a long time. Although they communicated this to me after I made the purchase (very attentive service), I expected some kind of compensation for the delay. The paper is very beautiful and there is a lot of variety to choose from the best brands on the market.
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Response from Deco&you
Dear Laura, we appreciate your feedback and understand your frustration regarding the delay in delivery. We are glad to know that you are satisfied with the variety and quality of our products. We will take your suggestion about compensation into account and hope to improve your experience in the future.
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Trusted S.
Rating: 5 out of 5
following a purchase from 23/02/2023
Everything perfect, 100% recommendable. Juan Carlos's attention is unmatched! My reference store in decoration.
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Response from Deco&you
Dear TRUSTED,
Thank you very much for your kind words and for giving us the highest rating. We are glad to know that you are satisfied with Juan Carlos's service and that Deco&you has become your go-to store for decoration. Your recommendation is very valuable to us.
We remain at your disposal for any future inquiries.
Sincerely,
The Deco&you team.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/02/2023
Everything perfect. The shipping and delivery on time, and we had a question after the purchase and they answered very very quickly through the online chat.
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Response from Deco&you
Hello! We really appreciate your comment and your rating of 5/5. We are delighted to know that your experience with the shipping and customer service was satisfactory. We are always here to help you. We hope to see you again at Deco&you!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 10/02/2023
Excellent website
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Response from Deco&you
Thank you very much for your comment! We are very glad to know that you had a positive experience on our website. Your satisfaction is our priority. We hope to see you again soon at Deco&you!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 09/02/2023
To have a wider range of curtains from the Designers Guild brand.
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Response from Deco&you
Dear Verified Buyer,
We sincerely thank you for your 5/5 rating and your suggestion to expand our range of curtains from the Designers Guild brand. Your opinion is very valuable to us and we will take it into account when selecting new products. We strive to provide the best experience for our customers and your feedback helps us improve.
Sincerely,
The Deco&you team
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/02/2023
Well, but the 10% they send me later is not valid for payment at the end.
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Response from Deco&you
Dear Verified Buyer,
We sincerely appreciate your feedback and are glad to know that you have had a positive experience overall with Deco&you. We apologize for any confusion regarding the 10% that is sent, and we will take your observation into account to improve our communication. If you have any questions or need further assistance, please do not hesitate to contact us. We are here to help you.
Sincerely,
The Deco&you team
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 30/01/2023
The order arrived when they said and everything was very well packaged, thank you.
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Response from Deco&you
Dear Verified Buyer, we sincerely thank you for your very positive feedback. We are glad to know that your order arrived on time and in perfect condition. We are here to serve you and look forward to seeing you again at Deco&you.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 29/01/2023
Personalized attention with detail. Very grateful.
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Response from Deco&you
Dear Verified Buyer, we sincerely thank you for your excellent rating and your kind comment. We are glad to know that the personalized attention and the detail in our service have been to your liking. We are at your disposal for any other needs you may have.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/01/2023
I like the fabric.
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Response from Deco&you
Thank you very much for your feedback! We are glad to know that you like the fabric of our products. We hope you enjoy your purchase at Deco&you and we are at your disposal for any inquiries.
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