Customer reviews of Épicerie de la Tour d’Argent

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 409 published reviews
5 369 90% 4 27 7% 3 9 2% 2 1 0% 1 3 1%

Summary of reviews

The store consistently delivers excellent products with careful, sturdy packaging that protects items during fast delivery and preserves freshness. Customers highlight reliable service, on-time delivery, and attentive handling across a wide range of items from crepes and babas to wines and gift boxes. Many praise the quality and value, noting beautiful presentation, impressive selection, and enjoyable shopping experiences both in-store and online. The experience is described as seamless from ordering to receipt, with positive remarks about packaging and the helpfulness of staff.

All reviews

A
Alban C.
Rating: 5 out of 5
following a purchase from 07/10/2026
Very satisfied
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P
Pierre H.
Rating: 5 out of 5
following a purchase from 23/09/2026
Excellent service. Following a payment issue online, the team at La Tour d’Argent was very attentive and responsive. They resolved the problem quickly. The wines are also very well stored. Delivery is fast and high-quality. Well done!
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P
Patrick G.
Rating: 5 out of 5
following a purchase from 01/10/2026
Well done
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Response from Épicerie de la Tour d’Argent
Thank you sincerely for taking the time to share your review. We are delighted that everything went well.
Kind regards,
The team at L’Épicerie de la Tour d’Argent
C
Carl F.
Rating: 5 out of 5
following a purchase from 07/10/2026
Good products and good service
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Response from Épicerie de la Tour d’Argent
Dear Sir,

Thank you very much for your review and for your kind words about our products and service. We would be delighted to welcome you back to L’Épicerie de la Tour d’Argent.

Kind regards,
The team at L’Épicerie de la Tour d’Argent
M
Maximilien L.
Rating: 5 out of 5
following a purchase from 30/09/2026
Order ready on time, everything was perfect
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Response from Épicerie de la Tour d’Argent
Dear Sir,

Thank you very much for your review and your trust. We are delighted that your order was ready on time and that you enjoyed everything; we look forward to welcoming you again!

Kind regards,
The team at L’Épicerie de la Tour d’Argent
P
Patrick R.
Rating: 5 out of 5
following a purchase from 23/09/2026
Impeccable service, bottles perfectly preserved!
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Response from Épicerie de la Tour d’Argent
Dear Sir,

Thank you very much for your review and excellent rating! We are delighted that you enjoyed the welcome and the bottle storage.

Kind regards,
The team at L’Épicerie de la Tour d’Argent
J
Jean-Bernard P.
Rating: 5 out of 5
following a purchase from 23/09/2026
Order and delivery impeccable, just need to taste!
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Response from Épicerie de la Tour d’Argent
Dear Sir,

Thank you very much for your excellent review! We are delighted that you were satisfied with the order and delivery, and hope the tasting will live up to your expectations. We look forward to seeing you again soon.

Kind regards,
The team at L'Épicerie de la Tour d'Argent
A
Audrey J.
Rating: 5 out of 5
following a purchase from 17/09/2026
Fast service and excellent presentation
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Response from Épicerie de la Tour d’Argent
Dear Madam,
We sincerely thank you for your warm feedback. We are delighted that you enjoyed our prompt service and the presentation of our products. Your satisfaction is our greatest reward, and we hope to see you again very soon in our shop.
Kind regards,
The team at L'Épicerie de la Tour d'Argent
J
Janet S.
Rating: 5 out of 5
following a purchase from 15/09/2026
Excellent!
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Response from Épicerie de la Tour d’Argent
Many thanks for your very positive feedback! We are delighted to hear that you had an excellent experience with us. Your satisfaction is our greatest reward.
Kind regards,
The team at L'Épicerie de la Tour d'Argent.
F
Francois A.
Rating: 5 out of 5
following a purchase from 04/09/2026
Effective !!
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Response from Épicerie de la Tour d’Argent
Hello Sir,

We sincerely thank you for your positive feedback. Your satisfaction is our greatest reward, and we would be delighted to welcome you back very soon.

Kind regards,
The team at L'Épicerie de la Tour d'Argent
S
Sylvie M.
Rating: 5 out of 5
following a purchase from 03/09/2026
What I have already tasted is very good!
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Response from Épicerie de la Tour d’Argent
Hello Madam,

Many thanks for your warm feedback! We are delighted to hear that you enjoy our products and have already found something you love. Your satisfaction is our greatest reward.

Kind regards,
The shop team
T
Tu-Oanh L.
Rating: 5 out of 5
following a purchase from 01/09/2026
Everything went very well, excellent products and service
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive review! We are delighted to hear that you enjoyed our products and service. Your satisfaction is our greatest reward.
Kind regards,
The team at L'Épicerie de la Tour d'Argent
P
Pascal B.
Rating: 5 out of 5
following a purchase from 27/08/2026
Very good
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Response from Épicerie de la Tour d’Argent
Hello Sir,

We sincerely thank you for your kind review. We are pleased to know that you enjoyed your experience with us, and we would be delighted to welcome you back very soon.

Kind regards,
The team at L'Épicerie de la Tour d'Argent
V
Valerie L.
Rating: 5 out of 5
following a purchase from 27/08/2026
Perfect
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Response from Épicerie de la Tour d’Argent
Dear Madam,

Many thanks for your very positive feedback! We are delighted that your experience lived up to your expectations and hope to see you again very soon in our shop.

Warm regards,
The team at L'Épicerie de la Tour d'Argent
F
François L.
Rating: 5 out of 5
following a purchase from 27/08/2026
Good value for money. Excellent service.
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Response from Épicerie de la Tour d’Argent
Dear Sir,
We sincerely thank you for your positive feedback. We are pleased to know that you appreciated our value for money as well as our service. We would be delighted to welcome you back very soon.

Kind regards,
The shop team
L
Lioudmila B.
Rating: 5 out of 5
following a purchase from 24/08/2026
Very good products., very good service. Excellent
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Response from Épicerie de la Tour d’Argent
Dear Madam,

As always, we sincerely thank you for your glowing review. It is a real pleasure to know that you were pleased with our products and service. We would be delighted to welcome you back soon for more culinary discoveries.

Kind regards,
The team at L'Épicerie de la Tour d'Argent
K
Kumiko H.
Rating: 5 out of 5
following a purchase from 17/08/2026
Very good products.
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Response from Épicerie de la Tour d’Argent
Dear Madam,

Thank you very much for your positive review! We are delighted that you enjoy our products and had a wonderful experience with us. Your satisfaction is our greatest reward.

Kind regards,
The team at L'Épicerie de la Tour d'Argent.
H
Hidheiro T.
Rating: 5 out of 5
following a purchase from 24/06/2026
It's always perfect !!
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Response from Épicerie de la Tour d’Argent
We warmly thank you for your very positive feedback! It is a real pleasure to know that you are still satisfied with our products and services. Your loyalty motivates us to continue offering you the best.
C
Catherine D.
Rating: 5 out of 5
following a purchase from 25/07/2026
Quality products. Very sturdy packaging. Fast delivery. Excellent value for money.
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Response from Épicerie de la Tour d’Argent
Dear Madam,

We sincerely thank you for this flattering comment. We are delighted that our products and our service met your expectations, and we would be pleased to welcome you again very soon.

Best regards,
The shop team
M
Mathieu D.
Rating: 5 out of 5
following a purchase from 25/07/2026
Awesome!
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Response from Épicerie de la Tour d’Argent
Dear Sir,

We warmly thank you for your positive feedback! We are delighted to learn that your experience met your expectations.

Sincerely,
The team at the Tour d'Argent Grocery
G
Guy D.
Rating: 5 out of 5
following a purchase from 17/06/2026
This order of prestigious champagnes (Veuve Cliquot), not for ordinary trade (champagne Tour d'Argent) coming from the famous cellars of La Tour d'Argent, received in careful packaging, brought me immense joy.
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Response from Épicerie de la Tour d’Argent
We warmly thank you for your flattering review. We are delighted to learn that your order of champagnes has brought you so much pleasure and that our care in packaging was appreciated.
T
Thi Cam L.
Rating: 5 out of 5
following a purchase from 07/07/2026
Everything is perfect
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Response from Épicerie de la Tour d’Argent
We warmly thank you for your positive review and your exceptional rating. It is a real pleasure to know that you are satisfied with your experience with us.
T
Tijn Berto B.
Rating: 5 out of 5
following a purchase from 27/06/2026
Quick service
L
Lioudmila B.
Rating: 5 out of 5
following a purchase from 23/06/2026
It's very good. Products, service, and shop
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Response from Épicerie de la Tour d’Argent
Hello Madam

We sincerely thank you for your new order and your flattering feedback. We are delighted that our products and our service have met your expectations. We hope to see you very soon in our online store for new gourmet discoveries.

Best regards,
The team of the Tour d'Argent Grocery
L
Lionel S.
Rating: 5 out of 5
following a purchase from 27/06/2026
I am delighted. Thank you
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Response from Épicerie de la Tour d’Argent
Dear Sir,

We warmly thank you for your positive comment. It is a pleasure to know that you are delighted with your experience with us, and we would be thrilled to see you again soon to introduce you to other products.

Best regards,
The team at the Grocery Store of the Tour d'Argent
J
Jacques B.
Rating: 5 out of 5
following a purchase from 23/06/2026
great!
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Response from Épicerie de la Tour d’Argent
We warmly thank you for your positive review! We are delighted that your experience was so satisfying and we hope to see you again very soon in our store.
Best regards,
The team at the Tour d'Argent Grocery
F
Françoise B.
Rating: 5 out of 5
following a purchase from 23/06/2026
delighted
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your warm feedback! We are delighted to hear that you enjoyed our products and hope to see you very soon in our store.
Best regards,
The team at the Tour d'Argent Grocery.
J
Julien B.
Rating: 5 out of 5
following a purchase from 17/06/2026
Always fast shipping, well packaged and well preserved
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Response from Épicerie de la Tour d’Argent
We warmly thank you for your positive feedback! We are delighted to learn that you are satisfied with the speed of shipping as well as the quality of our packaging. Your satisfaction is our greatest reward.
Best regards,
The team at the Tour d'Argent Grocery
G
Guy B.
Rating: 5 out of 5
following a purchase from 21/06/2026
Excellent service and quality
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Response from Épicerie de la Tour d’Argent
A big thank you for your flattering review! We are delighted that our service and the quality of our products have satisfied you. Your support motivates us to continue offering you the best.
Best regards,
The shop team.
V
Vincent B.
Rating: 5 out of 5
following a purchase from 21/06/2026
very well
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your positive feedback. We are delighted that your experience met your expectations and we hope to see you soon in our online store.
Best regards,
The team at the Épicerie de la Tour d'Argent.
T
Tom B.
Rating: 5 out of 5
following a purchase from 21/05/2026
Everything is in order, careful packaging
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Response from Épicerie de la Tour d’Argent
We warmly thank you for your positive feedback! We are delighted that you appreciated the quality of our products and the packaging. Your satisfaction is our greatest reward.
J
Jimmy C.
Rating: 5 out of 5
following a purchase from 10/04/2026
Fast delivery. It's perfect.
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Response from Épicerie de la Tour d’Argent
We warmly thank you for your positive feedback. We are delighted to learn that you appreciated the speed of our delivery service. Your satisfaction is our greatest reward.
B
Bernadette C.
Rating: 4 out of 5
following a purchase from 28/05/2026
The contents of the package (especially for the blinis) suggested that it was more for 2 people than for 4. We are "big eaters" at home and we appreciate the quality and freshness of the food. Nothing to say about the "excellent" quality of the products.
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Response from Épicerie de la Tour d’Argent
Dear Madam, We sincerely thank you for your feedback and are delighted that you liked the quality of our products. We take note of your comment regarding the quantities and hope that you will return soon to discover more delights from our grocery.
D
Damienne B.
Rating: 3 out of 5
following a purchase from 15/05/2026
It was very good as usual, but one of the two glass jars containing the Brandade was broken and therefore went to the trash. The packaging is neat, but it should have had bubble wrap around it. This is the first time this has happened. Thank you very much
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Response from Épicerie de la Tour d’Argent
Hello Madam,
We sincerely thank you for your feedback. We are glad that you enjoyed your order, but we regret the inconvenience caused by the broken jar. Your comment regarding the packaging is valuable and we will consider it to improve our service.
J
Jean-Michel A.
Rating: 4 out of 5
following a purchase from 21/05/2026
The ordered packages have been received well. However, at the time of the order, I had to pay an amount that did not correspond to the displayed promotion (a difference of 220 euros). I requested a correction of this anomaly and the organization granted me a promotion code of 220 euros on my next order. I therefore consider that the error has been corrected. It is precisely because of this setback that I only gave 4 stars.
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Response from Épicerie de la Tour d’Argent
A big thank you for your positive feedback! We are delighted that your packages have been received well and that the situation could be resolved for your next order. Your satisfaction is our priority, and we hope to see you soon in our store.
P
Paul T.
Rating: 5 out of 5
following a purchase from 24/04/2026
Perfect - I recommend
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Response from Épicerie de la Tour d’Argent
We warmly thank you for your positive feedback. It is a pleasure to know that you are satisfied with your experience with us. Your recommendation touches us and motivates us to continue offering the best.
M
Monique B.
Rating: 5 out of 5
following a purchase from 18/05/2026
Everything was perfect from ordering to delivery. However, a small regret: this order was a gift and I couldn't leave a message for the recipient.
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Response from Épicerie de la Tour d’Argent
We warmly thank you for your positive feedback and are delighted to learn that your experience met your expectations. We understand your wish to add a message for the recipient and take note of your feedback to improve our service in the future.
D
Diane S.
Rating: 5 out of 5
following a purchase from 06/05/2026
Very good
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Response from Épicerie de la Tour d’Argent
We warmly thank you for your positive feedback! We are delighted to know that you enjoyed your experience with us. Your satisfaction is our greatest reward.
F
Françoise B.
Rating: 5 out of 5
following a purchase from 08/05/2026
perfect, neat packaging, excellent products
Translated reviews
Response from Épicerie de la Tour d’Argent
We warmly thank you for your very positive review. We are delighted that you appreciated the packaging and the quality of our products. We look forward to seeing you soon in our store!
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