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S
Rating: 5 out of 5
Always on time, and the quality of the products at a fair price in volume. Thanks to DPD for delivery to the door despite the heavy weight of the order.
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Customer reviews of Europe Incontinence
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 3 297 published reviews
Summary of reviews
Europe Incontinence flashily delivers on every front with fast, reliable shipping and careful packaging that keeps products in perfect condition. Customers highlight fast delivery, well-packaged items, and prompt, professional service, along with affordable prices and an efficient website that makes shopping easy. The product range meets expectations with items arriving exactly as described and at satisfactory quality. Ordering experience is consistently smooth, with on-time deliveries and dependable pickup options contributing to overall satisfaction.
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B
Rating: 5 out of 5
Good product, easy to order and very good delivery time
E
Rating: 5 out of 5
A discount code would sometimes be welcome
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C
Rating: 5 out of 5
Perfect
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O
Rating: 5 out of 5
perfect thank you
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A
Rating: 1 out of 5
I paid for home delivery, but I didn't receive my order at home.
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Response from Europe Incontinence
Hello Amira,
We are sincerely sorry to hear that you did not receive your order at home. Your satisfaction is very important to us. Please contact our customer service team so we can clarify the situation together. At first glance, the parcel appears to have been delivered to a collection point after an unsuccessful home delivery attempt.
Kind regards,
Your Europe Incontinence team
We are sincerely sorry to hear that you did not receive your order at home. Your satisfaction is very important to us. Please contact our customer service team so we can clarify the situation together. At first glance, the parcel appears to have been delivered to a collection point after an unsuccessful home delivery attempt.
Kind regards,
Your Europe Incontinence team
S
Rating: 2 out of 5
When I order, international delivery takes too long.
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Response from Europe Incontinence
Hello Sofia,
We are sorry to hear that you experienced longer delivery times than expected. We do our best to provide quality service and would be happy to discuss your situation privately to better understand it and find a solution.
Kind regards,
Your Europe Incontinence team
We are sorry to hear that you experienced longer delivery times than expected. We do our best to provide quality service and would be happy to discuss your situation privately to better understand it and find a solution.
Kind regards,
Your Europe Incontinence team
F
Rating: 5 out of 5
VERY GOOD
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M
Rating: 5 out of 5
ras
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G
Rating: 5 out of 5
Great
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K
Rating: 5 out of 5
Fast delivered
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H
Rating: 5 out of 5
Product quality and fast delivery
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W
Rating: 5 out of 5
All good, thank you
C
Rating: 1 out of 5
Unfortunately, there was no flexibility regarding the return of an unused item. The risk of sending it back at my own expense and then possibly having to pay for its return or disposal was also too high.
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Response from Europe Incontinence
Dear Christian,
Thank you very much for your feedback. We are sorry to hear that you are dissatisfied with our returns process. Your satisfaction matters to us, and we would be pleased if you could contact us directly so that we can find a solution.
Kind regards,
The Europe Incontinence Team
Thank you very much for your feedback. We are sorry to hear that you are dissatisfied with our returns process. Your satisfaction matters to us, and we would be pleased if you could contact us directly so that we can find a solution.
Kind regards,
The Europe Incontinence Team
M
Rating: 1 out of 5
I asked for the product description to include the number of diapers per pack, and they replied saying that it wasn't possible.
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Response from Europe Incontinence
Hello Maria Irene Tomé,
We sincerely regret that your experience did not meet your expectations. We understand the importance of having clear information about our products and would like to address your dissatisfaction.
Could you please explain in detail again the problem you encountered?
Kind regards,
The Europe Incontinence Team
We sincerely regret that your experience did not meet your expectations. We understand the importance of having clear information about our products and would like to address your dissatisfaction.
Could you please explain in detail again the problem you encountered?
Kind regards,
The Europe Incontinence Team
C
Rating: 5 out of 5
VERY SATISFIED
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P
Rating: 5 out of 5
Perfect, very easy order on the site and very fast delivery.
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D
Rating: 5 out of 5
Product of very good quality with a reasonable price
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O
Rating: 5 out of 5
fast and punctual on delivery
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E
Rating: 5 out of 5
Perfect, as for the previous orders And especially the delivery which is fast is very appreciated
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M
Rating: 5 out of 5
Ideal
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A
Rating: 5 out of 5
Very Very good THANK YOU
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M
Rating: 5 out of 5
With the speed and effectiveness as always. Thank you
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C
Rating: 5 out of 5
Perfect as always
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F
Rating: 5 out of 5
Everything went well.
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A
Rating: 3 out of 5
The product is magnificent, but delivery is not efficient. Even though I ordered in advance, it takes too long.
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Response from Europe Incontinence
Dear Amelia,
We sincerely appreciate your feedback about the product. We are glad to hear that you are satisfied with the quality, although we regret the delivery delay and will take your experience into account to improve our services.
Sincerely,
The Europe Incontinence team
We sincerely appreciate your feedback about the product. We are glad to hear that you are satisfied with the quality, although we regret the delivery delay and will take your experience into account to improve our services.
Sincerely,
The Europe Incontinence team
M
Rating: 5 out of 5
very well produced good quality careful and fast delivery thank you
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L
Rating: 5 out of 5
Fast delivery Reasonable price
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R
Rating: 5 out of 5
Until now, I maintain my satisfaction opinion with Europe Incontinence
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S
Rating: 2 out of 5
A better price on another website.
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Response from Europe Incontinence
Hello Salima,
We understand your disappointment regarding the prices, and we are sorry. Please contact us privately so we can explore together the options that may be available.
Kind regards,
Your Europe Incontinence team
We understand your disappointment regarding the prices, and we are sorry. Please contact us privately so we can explore together the options that may be available.
Kind regards,
Your Europe Incontinence team
B
Rating: 5 out of 5
I am very satisfied and I will recommend when I have almost none left
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S
Rating: 5 out of 5
Good service
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J
Rating: 5 out of 5
It's always good
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J
Rating: 5 out of 5
No problem, always on time, ordered on Sunday received on Wednesday!!
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A
Rating: 5 out of 5
Everything is great. The shipping was fast. I am satisfied.
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K
Rating: 5 out of 5
excellent
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F
Rating: 5 out of 5
Ottima tempistica di consegna, ottimo imballo e tempi di invio
A
Rating: 5 out of 5
very good for the price
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S
Rating: 5 out of 5
Very pleasant site with competitive rates I recommend
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C
Rating: 5 out of 5
nothing to report
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