France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
All reviews
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Sylvie C.
Rating: 5 out of 5
following a purchase from 04/04/2020
Very happy with the site. Our trampoline was ordered on this site a few years ago. We were satisfied. We recommended used parts that we easily found on the site. The delivery arrived within the indicated time.
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Faure J.
Rating: 5 out of 5
following a purchase from 01/06/2020
Speed in processing the order and shipping
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Anne-Laure A.
Rating: 5 out of 5
following a purchase from 03/05/2020
Quality trampoline, good finishes. Delivery delayed due to confinement but we were warned. Very satisfied with my purchase
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Samuel G.
Rating: 5 out of 5
following a purchase from 01/06/2020
Very fast delivery despite COVID, quality product, the children are delighted. It's a shame that the recommended 8% slope for cable installation is not indicated on the site in the product description; I couldn't install it where I had planned. On the other hand, I noticed a small defect on the multi-strand steel cable, one of the strands is folded over itself for a few millimeters. I hope this won't affect its longevity (I took a photo). I would have liked to make a complaint to have it exchanged but the children were too impatient...
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Ponzio B.
Rating: 5 out of 5
following a purchase from 03/05/2020
Material conforms and of good quality
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Carine O.
Rating: 4 out of 5
following a purchase from 29/05/2020
Trampoline delivered a few days late. Problem with the jumping mat: one strap was damaged and gave way after a few minutes, at the level of the triangular attachment that connects to the spring. The mat was changed quickly, without a message, little note, comment... But it arrived quickly and without hassle :-) ... We also ordered a cover, and it is already quite delayed!!! :-(
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Flavie B.
Rating: 5 out of 5
following a purchase from 01/06/2020
Purchase of the zip line, easy assembly, seems to be of good quality.
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Moisan T.
Rating: 5 out of 5
following a purchase from 23/04/2020
I recommend.
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Petya G.
Rating: 1 out of 5
following a purchase from 30/05/2020
Product broken after the second use.
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Response from France Trampoline
Hello, and thank you for your comment which however surprises us a lot: you are our first customer to report this type of problem with our Slackline Strap. Perhaps it was a problem with assembly, or a design flaw? In any case, we invite you to contact us at [email protected] so that our customer service can take over this file, implement the warranty, and send you a new strap. Best regards, the France Trampoline team.
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Annie C.
Rating: 5 out of 5
following a purchase from 04/05/2020
Product conforms to the seller's explanations. Very relevant advice from them. Very happy with our purchase.
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Mehdi B.
Rating: 5 out of 5
following a purchase from 25/04/2020
Great.. good quality. Satisfied with this seller. I highly recommend it.
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Marion V.
Rating: 5 out of 5
following a purchase from 13/04/2020
Product corresponding to my expectations of good quality. An assembly manual would have been welcome...
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Nicolas N.
Rating: 1 out of 5
following a purchase from 01/05/2020
Inadequate bolts for safety. Threading too poorly machined. I replaced them with car joint bolts. And for the installation manual, make more efforts. In short, stop diversifying into leisure or make a big effort.
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Response from France Trampoline
Hello, and thank you for your comment which however surprises us a lot: you are our first customer to report this type of problem with our zip line. Perhaps it was a problem with assembly, or a design flaw? In any case, we invite you to contact us at [email protected] so that our customer service can take over this file, implement the warranty, and send you a new zip line. Best regards, the France Trampoline team.
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Bernard F.
Rating: 5 out of 5
following a purchase from 20/04/2020
Very serious throughout the ordering phase despite the health crisis, very good after-sales service and very high-quality product.
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Arnaud O.
Rating: 5 out of 5
following a purchase from 10/05/2020
Trampoline arrived in good condition. It is of good quality.
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Gabrielle M.
Rating: 5 out of 5
following a purchase from 07/05/2020
Phone information provided kindly, precise, answers to all questions, comparative arguments, advice. Company recommended by a user and that I also recommend.
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Christophe B.
Rating: 5 out of 5
following a purchase from 05/05/2020
Deadline respected. Product conforms. Easy to set up.
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Julie N.
Rating: 5 out of 5
following a purchase from 02/05/2020
Very good quality.
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Dominique T.
Rating: 5 out of 5
following a purchase from 21/05/2020
User-friendly website.
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Sylvain C.
Rating: 5 out of 5
following a purchase from 14/04/2020
Quality material, sturdy and aesthetic. Delivery in a reasonable time.
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Frank M.
Rating: 5 out of 5
following a purchase from 07/05/2020
TOP!!!
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Laurent T.
Rating: 5 out of 5
following a purchase from 17/05/2020
Very good quality trampoline. Easy to assemble and very good after-sales service.
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Jérôme B.
Rating: 5 out of 5
following a purchase from 16/04/2020
Super quality, super sturdy, I really recommend it, I do not regret my purchase.
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Pierre A.
Rating: 5 out of 5
following a purchase from 06/05/2020
good quality trait
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Lucie M.
Rating: 5 out of 5
following a purchase from 13/05/2020
The order, despite a restocking delay, went very well and I even received the trampoline early. Very satisfied with the order and the product, I recommend you.
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Fernande A.
Rating: 5 out of 5
following a purchase from 14/04/2020
Very good service.
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Stephane L.
Rating: 4 out of 5
following a purchase from 20/05/2020
Quality product. Timelines respected. The instructions are a bit difficult to decipher to make the hole before placing the trampoline.
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Severine T.
Rating: 4 out of 5
following a purchase from 23/04/2020
Perfect order tracking, they detail everything, impeccable delivery. Trampoline mat ordered by following their instructions well to take measurements, the site explains well. Small detail, trampoline mat quite stiff compared to the one I had before (Trigano mat).
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Nicolas S.
Rating: 4 out of 5
following a purchase from 03/05/2020
Very good quality.
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Gilbert C.
Rating: 4 out of 5
following a purchase from 18/03/2020
Delivery time complied with.
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Gaelle R.
Rating: 5 out of 5
following a purchase from 14/04/2020
Very good. Complete and accessible site with all the necessary information. Packaging of items satisfactory. Delivery time complied with despite the lockdown. Excellent, I recommend!
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Michel T.
Rating: 5 out of 5
following a purchase from 18/05/2020
Good communication, good deadlines despite Covid, assembly and explanations good, finally impeccable product in use.
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Amandine V.
Rating: 5 out of 5
following a purchase from 24/05/2020
Delivery before the announced deadlines
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Patrick L.
Rating: 5 out of 5
following a purchase from 26/04/2020
Easy assembly if you are handy
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Patrice S.
Rating: 5 out of 5
following a purchase from 22/04/2020
Hello, everything went very well.
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Aymeric D.
Rating: 4 out of 5
following a purchase from 10/05/2020
High quality trampoline but the delivery needs to be reviewed. The carrier damaged my gate and caused an accident on the road... not polite at all and very familiar!!!
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Guillaume S.
Rating: 5 out of 5
following a purchase from 25/05/2020
Order of an Indiana zip line. Package received very quickly. Responsive team. I highly recommend.
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Cyril M.
Rating: 4 out of 5
following a purchase from 02/05/2020
Very good trampoline, delivery information OK, only problem was the assembly of the fiberglass rod extremely difficult to close.
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Jean P.
Rating: 5 out of 5
following a purchase from 27/05/2020
Very satisfied. Compliant with the description.
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Frank M.
Rating: 5 out of 5
following a purchase from 16/04/2020
Replacement part jumping mat fit exactly into our trampoline. Delivery date was kept. All good for us.
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