Customer reviews of France Trampoline

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Nicole L.

Rating: 5 out of 5

Published on 22/12/2016 à 22h13 following a purchase from 24/11/2016

Very good. Perfect product, fast delivery.

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Bertrand Q.

Rating: 5 out of 5

Published on 22/12/2016 à 20h43 following a purchase from 28/11/2016

Listening, quick, efficient, human, advice! A truly good French company!!!!

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Alexandre B.

Rating: 5 out of 5

Published on 21/12/2016 à 20h49 following a purchase from 26/11/2016

very good

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Ingrid W.

Rating: 5 out of 5

Published on 21/12/2016 à 17h39 following a purchase from 14/12/2016

Order processed promptly, questions answered kindly in case of uncertainty. The descriptions of the trampoline setup are very plausible and the reorder of an accessory (like our trampoline cover just before Christmas!!) was delivered immediately by post. We have been completely thrilled with the Trampoline Booster 360 for half a year!

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Sébastien L.

Rating: 5 out of 5

Published on 21/12/2016 à 14h13 following a purchase from 01/12/2016

Impeccable after-sales service. A big thank you to ***

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Jean G.

Rating: 5 out of 5

Published on 20/12/2016 à 14h56 following a purchase from 18/11/2016

Speed.

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Geraldine K.

Rating: 5 out of 5

Published on 19/12/2016 à 13h29 following a purchase from 26/11/2016

No issues. I recommend.

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Agnès V.

Rating: 5 out of 5

Published on 19/12/2016 à 09h46 following a purchase from 27/11/2016

Search, price, speed of delivery, Perfect.

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Jean-hubert G.

Rating: 4 out of 5

Published on 18/12/2016 à 18h50 following a purchase from 28/11/2016

Very high efficiency and speed of the teams, both in ordering and in resolving a quality issue. Thank you

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Jean-pierre B.

Rating: 4 out of 5

Published on 18/12/2016 à 18h33 following a purchase from 04/11/2016

good

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Jean-marie B.

Rating: 5 out of 5

Published on 18/12/2016 à 17h46 following a purchase from 24/11/2016

Everything well packaged in well-differentiated packages. Assembly instructions very satisfactory. Assembly without problems.

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Silvio R.

Rating: 5 out of 5

Published on 16/12/2016 à 21h50 following a purchase from 24/11/2016

No negative criticism, quality material and normal shipping times. Customer support works very well. I take this opportunity to greet ***, a very professional and kind person. Thank you!!

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Bernadette B.

Rating: 4 out of 5

Published on 16/12/2016 à 17h19 following a purchase from 24/11/2016

Although more expensive, the quality seems far superior to other brands. Easy and fast ordering and delivery. Clear and precise assembly video. A good quality-price ratio.

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Gilbert M.

Rating: 5 out of 5

Published on 16/12/2016 à 14h30 following a purchase from 24/11/2016

Excellent

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Florence C.

Rating: 5 out of 5

Published on 16/12/2016 à 14h26 following a purchase from 25/11/2016

Very clear site and very attentive, responsive and competent after-sales service.

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Sylvie B.

Rating: 4 out of 5

Published on 15/12/2016 à 20h34 following a purchase from 23/11/2016

Very good quality springs, not disappointed with the size, on the contrary the trampoline is just huge! Very simple and easy to assemble, although the instruction manual is not easy to understand. Small downside, the attachments of the safety net are plastic, and in the frost, break easily. But otherwise excellent trampoline, excellent quality!

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Carlo A.

Rating: 5 out of 5

Published on 15/12/2016 à 19h57 following a purchase from 24/11/2016

very satisfied, excellent product and excellent customer service

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Yvette M.

Rating: 5 out of 5

Published on 15/12/2016 à 17h20 following a purchase from 20/11/2016

I haven't unpacked the package, it's a gift for Christmas

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Didier C.

Rating: 5 out of 5

Published on 15/12/2016 à 16h44 following a purchase from 24/11/2016

Very good

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Fabien B.

Rating: 5 out of 5

Published on 14/12/2016 à 15h15 following a purchase from 24/11/2016

An excellent team listening to the customer, and who adapts to each request. The products are of excellent quality and the after-sales service is impeccable (sending a broken part without question in less than two days!). I recommend it without hesitation.

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Stephane R.

Rating: 5 out of 5

Published on 14/12/2016 à 12h33 following a purchase from 23/11/2016

hello, information before ordering by phone was perfect, shipped the next day received two days later perfect packaging. product is great. nothing to report I recommend +++++

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Sylvie L.

Rating: 5 out of 5

Published on 13/12/2016 à 18h28 following a purchase from 21/11/2016

very good

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Jean Marc D.

Rating: 4 out of 5

Published on 13/12/2016 à 11h21 following a purchase from 20/11/2016

excellent

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Domenico G.

Rating: 5 out of 5

Published on 12/12/2016 à 22h35 following a purchase from 21/11/2016

everything is fine only the trampoline feet need to be reviewed They don't even last a week

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Mikaël P.

Rating: 4 out of 5

Published on 12/12/2016 à 11h45 following a purchase from 20/11/2016

Hello, I ordered a cushion for my trampoline, it was not indicated that it already had the bungees, so I ordered the bungees at the same time and I ended up with bungees that I don't use. It would be good to specify in the description that the bungees are included.

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Sophie L.

Rating: 4 out of 5

Published on 12/12/2016 à 11h12 following a purchase from 22/11/2016

fast service and good reception on the phone

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Yves D.

Rating: 5 out of 5

Published on 11/12/2016 à 21h29 following a purchase from 19/11/2016

Material conforms to the order and delivery on the scheduled date! perfect

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Christophe B.

Rating: 4 out of 5

Published on 11/12/2016 à 16h38 following a purchase from 02/11/2016

The order arrived quickly and in good condition just one remark: I would have appreciated a reference on the ordered mat because I had a doubt for a moment that it was not the right one. I had to overlap it with the current one to validate. Otherwise nothing to report.

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Frédéric G.

Rating: 5 out of 5

Published on 11/12/2016 à 14h24 following a purchase from 18/11/2016

Serious follow-up and very responsive

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Mireille G.

Rating: 5 out of 5

Published on 10/12/2016 à 21h22 following a purchase from 12/11/2016

Very good quality, our son is delighted and so are we, we do more with him than we initially planned. The whole family is having fun! Thank you

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Nathalie N.

Rating: 5 out of 5

Published on 08/12/2016 à 21h33 following a purchase from 18/11/2016

perfect

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Christine M.

Rating: 5 out of 5

Published on 06/12/2016 à 22h19 following a purchase from 15/11/2016

Very happy with my order and the speed of delivery. The best thing about France Trampoline is the quality and being able to find all the complementary accessories. I recommend it to all my friends.

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Vincent M.

Rating: 5 out of 5

Published on 06/12/2016 à 11h19 following a purchase from 10/11/2016

Nothing to say, respect for deadlines, delivery as expected, quality product.

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Thérèse F.

Rating: 5 out of 5

Published on 05/12/2016 à 21h30 following a purchase from 14/11/2016

There was a hiccup with the delivery service... which was immediately resolved by France Trampoline, allowing me to receive my delivery on time for the birthday it was intended for! I appreciated the efficiency and kindness of your services! Kudos to your team! I am just waiting for the cover of this trampoline which should be delivered to me mid-December.

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Lydie T.

Rating: 5 out of 5

Published on 05/12/2016 à 19h13 following a purchase from 11/11/2016

very good

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Pierre L.

Rating: 5 out of 5

Published on 05/12/2016 à 14h43 following a purchase from 12/11/2016

very good

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Filipa J.

Rating: 5 out of 5

Published on 05/12/2016 à 14h41 following a purchase from 27/10/2016

Very good provider, attentive and listening to their client

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Arnaud V.

Rating: 5 out of 5

Published on 05/12/2016 à 13h22 following a purchase from 12/11/2016

Fast delivery, quality cover.

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Cyril G.

Rating: 5 out of 5

Published on 05/12/2016 à 09h36 following a purchase from 13/11/2016

Order delivered on time and perfectly matching what I needed!

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Marc D.

Rating: 3 out of 5

Published on 05/12/2016 à 09h14 following a purchase from 13/11/2016

A consistently satisfactory order processing quality at France Trampoline. However, exorbitant shipping costs considering the order of spare parts themselves (*** euros for *** euros of parts!!!). And the choice of a carrier that only offers delivery times during the day (so you can't work) or *** euros extra if you miss the appointment. The Colissimo option might be worth considering...

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Response from France Trampoline Published on 13/11/2016

Hello Madam, we thank you for your positive feedback on the processing of your order and also its fast delivery. This is indeed included in the shipping costs. That is why they are high to allow for a quality of service and seriousness that you validate. The delivery person also needs to work during the day; otherwise, shipping costs would be even higher. However, you could have had it delivered to your workplace, a family member, or a neighbor available. We remain at your disposal. The France Trampoline team.