Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 074 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

All reviews

E
Eric B.
Rating: 5 out of 5
following a purchase from 08/11/2016
Fast delivery, product flawless! Thank you very much!
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Claire N.
Rating: 5 out of 5
following a purchase from 31/10/2016
Very good service. A call from a seller before shipping to verify that I had ordered the right product.
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Arnaud H.
Rating: 5 out of 5
following a purchase from 01/11/2016
Fast delivery, package in good condition and very friendly delivery person.
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D
Didier F.
Rating: 4 out of 5
following a purchase from 03/11/2016
It seems premature to give an evaluation to a product used only for a few months. I need to give the reason for the 4 stars: 3 fixing hooks broke...
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Marc Z.
Rating: 5 out of 5
following a purchase from 29/10/2016
very good quality, nothing to complain about, the kids love it.
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Jean-francois H.
Rating: 5 out of 5
following a purchase from 01/11/2016
*****
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F
Fabiola B.
Rating: 4 out of 5
following a purchase from 26/10/2016
The product is perfect in packaging and easy to assemble. Very valid. Shipping needs improvement. In my opinion, too many steps before being delivered.
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Sylvie P.
Rating: 5 out of 5
following a purchase from 02/11/2016
Very serious. Thank you
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Pascal L.
Rating: 5 out of 5
following a purchase from 01/11/2016
Following the purchase of a winter tarp, I am very satisfied with the product and the France trampoline service is really great even in the event of a weather storm they send you an email for the protection of your material. Here are professionals to whom we can turn. I sincerely recommend.
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Jean-marc B.
Rating: 5 out of 5
following a purchase from 29/08/2016
Material delivered within the scheduled time. Very good quality
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D
David B.
Rating: 5 out of 5
following a purchase from 31/10/2016
Excellent quality product, nothing to say
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Don Claudio O.
Rating: 5 out of 5
following a purchase from 24/10/2016
Serious and reliable seller. I highly recommend it. Thank you.
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Harry G.
Rating: 4 out of 5
following a purchase from 29/10/2016
no problem
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Christophe N.
Rating: 5 out of 5
following a purchase from 27/10/2016
Delivery conforms to the ordered product. Easy to assemble. Very good apparent quality. To see over time.
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Stevan N.
Rating: 4 out of 5
following a purchase from 02/06/2016
Quality product. Good phone service with rapid/good answers.
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Sophie B.
Rating: 5 out of 5
following a purchase from 25/10/2016
The phone reception is very pleasant and the information provided is useful and correct. The delivery went very well, on time. The product corresponds to what we expected. The assembly went well.
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F
Fabrice S.
Rating: 5 out of 5
following a purchase from 24/10/2016
SAV parts conform to the order. Delivery within 5 days. Excellent responsiveness. Pleasant and very attentive contact person. Very satisfied customer. Thank you to the entire France trampoline team. Best regards ***
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Stéphane M.
Rating: 5 out of 5
following a purchase from 26/10/2016
Very serious site, quality material, fast shipping
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F
Frédéric G.
Rating: 3 out of 5
following a purchase from 24/10/2016
Very good quality tarp, perfect dimensions. The problem is the plastic attachments: they all broke with a simple pressure between two fingers!!! We couldn't even install them! We had to manage with makeshift means to attach the tarp... Really a shame for the price!
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Response from France Trampoline
Hello Sir, we have taken your feedback into account and we apologize for the inconvenience suffered. The hooks must have been damaged during transport. We ask you to believe that this is exceptional. One of our advisors will contact you to find a solution if necessary as it seems you have addressed this problem yourself. We renew our apologies. The France Trampoline team.
S
Sandrine G.
Rating: 4 out of 5
following a purchase from 24/10/2016
Everything is correct except for the bottom attachment hooks of the net which broke when we installed them. The quality of these hooks is very disappointing as we are quite cautious and not used to having damaged material.
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Ginette I.
Rating: 5 out of 5
following a purchase from 26/10/2016
It's nice to be able to easily find worn parts without having to replace the whole thing that is still functional
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Rosette S.
Rating: 5 out of 5
following a purchase from 21/10/2016
I noticed that you are attentive to your customers in case of problems. THANK YOU
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Lise-marie B.
Rating: 5 out of 5
following a purchase from 24/10/2016
Very very good!
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Michael M.
Rating: 5 out of 5
following a purchase from 10/10/2016
Uncomplicated ordering, perfectly fitting trampoline and direct delivery to Spain testify to good service.
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Pierre B.
Rating: 5 out of 5
following a purchase from 02/09/2016
Trampoline of very good quality
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Waldemar L.
Rating: 5 out of 5
following a purchase from 14/06/2016
Everything is great! Price-performance ratio OK. The delivered trampoline is of the best quality and we are very satisfied.
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Claire P.
Rating: 4 out of 5
following a purchase from 24/10/2016
Great, but 2 attachments to close the net have already broken
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Barbara M.
Rating: 5 out of 5
following a purchase from 19/05/2016
Everything went wonderfully
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Marie-noëlle L.
Rating: 5 out of 5
following a purchase from 23/10/2016
Completely satisfied with my order and the way it went, no problem retrieving the package from a collection point (plus there was a €3 discount if we chose this delivery method!), and the tarp I bought is easy to install and seems to be of good quality, I hope now that it will withstand the winter. ;-) I recommend +++!
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Sébastien R.
Rating: 4 out of 5
following a purchase from 01/09/2016
A small unforeseen event caused the delivery not to happen on time... nothing important, but as time went by, I suspected that the delivery would not take place on D-Day...
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Philippe S.
Rating: 5 out of 5
following a purchase from 17/10/2016
Very well done site. The customer service by phone is perfect, I want to emphasize that. The ordered trampoline is of good quality, it shows and it is confirmed when you use it. The assembly is difficult in several phases but we eventually manage to do it. My only criticism concerns the delivery and is therefore directed at the carrier: although an appointment had been set, they showed up two days earlier, without warning, which caused me several types of problems.
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Philippe R.
Rating: 5 out of 5
following a purchase from 24/10/2016
Excellent service, nothing to complain about
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C
Claude G.
Rating: 2 out of 5
following a purchase from 29/09/2016
Please refer to my email today regarding several defective materials on a trampoline that was just purchased for 874.90€ five weeks ago. Your advertising is well done, your commitments enticing, let's see if the warranty is taken into account and if the customer service is effective and up to these commitments. Best regards, ***
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Response from France Trampoline
Hello Sir, we have taken your email into account as soon as we arrived at the office yesterday. We apologize for the inconvenience encountered with the protective net and the broken carabiners. We have sent a steel hook at 11 am so that this does not happen again. You should receive them by mail very quickly. We renew our apologies for the issue encountered and remain at your disposal. The France Trampoline team.
S
Stéphanie H.
Rating: 5 out of 5
following a purchase from 17/09/2016
Not at all disappointed with our order. Product out of stock at the time of our purchase but received before the expected deadline. No problem with assembly, easy explanatory notice, you can see that the product is robust and of good quality. I recommend.
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Olivier M.
Rating: 5 out of 5
following a purchase from 25/10/2016
PERFECT
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Olivier D.
Rating: 5 out of 5
following a purchase from 24/10/2016
Very good order tracking. The customer support contacted me to verify the compatibility of my purchase with my trampoline, and offered me alternative solutions since it was not compatible. Extremely fast delivery: delivered the next day!!!
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Alexandre R.
Rating: 4 out of 5
following a purchase from 21/10/2016
Experience facilitated by the ordering interface. Fast delivery. Product complies with our expectations. I recommend this site.
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Jean B.
Rating: 5 out of 5
following a purchase from 21/10/2016
Excellent quality product. Good safety. Complies with our expectations and the protective cover is a plus. Good deals.
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Richard D.
Rating: 5 out of 5
following a purchase from 20/10/2016
Fast delivery. Clear manual.
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Patrick C.
Rating: 5 out of 5
following a purchase from 16/10/2016
Very professional, quality trampoline, very good bounce. Fast and serious delivery...
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