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D
Rating: 5 out of 5
Very good.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 074 published reviews
Summary of reviews
France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
All reviews
M
Rating: 4 out of 5
Your collaborator was very helpful for my purchase, and the package arrived on time. One small piece of advice, the packaging box should be sturdier and better 'taped'... Arrived slightly damaged, but product intact..
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D
Rating: 5 out of 5
Excellent product, rushed carrier: minimum service and left...
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E
Rating: 3 out of 5
Everything is perfect. My only regret concerns the price of the freestyle skis I bought, ***€ for 2 foam squares, it's ridiculous...
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Response from France Trampoline
Hello Sir, we have taken your regret regarding the purchased item into account. If you wish, you have 14 days to return the item in new condition. However, we would like to remind you that this item does not exist elsewhere at such a price (less than 80 euros) in France and Europe! The closest item is made for ski professionals who want to train on a trampoline but it tripled or quadrupled our price. We hope you will still use this sports accessory. The France Trampoline team.
A
Rating: 4 out of 5
Delivery a bit long (more than a week) but very good packaging, well-protected material.
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G
Rating: 4 out of 5
Delivery ok Easy to use website
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D
Rating: 3 out of 5
Fast delivery, well-packaged product
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J
Rating: 5 out of 5
Perfect.
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S
Rating: 5 out of 5
Very happy with my delivery, I was informed at every step, from the departure of your premises to the delivery date set with the carrier. The delivery was made on the agreed day. One remark, if it is possible to define a tighter time slot, that would be perfect. Best regards
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L
Rating: 5 out of 5
Very happy with the product. Quality is there. The protective cover seems a bit light to me. But everything else is great
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P
Rating: 5 out of 5
Very good material, responsive customer service and attentive to the customer. However, the carrier for the delivery of packages is of incomparable nullity. Too bad for France Trampoline.
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E
Rating: 5 out of 5
Very good responsiveness
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P
Rating: 5 out of 5
Nothing to complain about, service and delivery impeccable. Thank you
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A
Rating: 2 out of 5
I ordered a protective net to replace the one from an old model. The type of protection had changed and I had to buy a more expensive model: limited satisfaction. As a gift, I was given support bars... For the delivery, I had to wait 3 weeks. Since then, I have dismantled my trampoline for winter and I haven't dared to open the package = surprise this spring! Will it fit?
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Response from France Trampoline
Hello Sir, we have taken your feedback into account and we apologize for the inconvenience felt. After verification, we found no trace of an exchange regarding your order. You ordered a protective net with posts for a JumpUp 390 trampoline. The delivery tracking indicates that it was made within 3 days by the carrier with an appointment. We just left you a voicemail so that we can get more information and better assist you when reassembling your trampoline in spring 2017. Please know that we remain at your disposal at 05 56 36 04 62 from Monday to Friday. Sincere regards, The France Trampoline team.
P
Rating: 5 out of 5
Very good quality, very professional and serious, to recommend.
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P
Rating: 4 out of 5
Good product that matches the description well. However, there are rough edges that can be dangerous located on the welds.
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E
Rating: 5 out of 5
Ease of ordering online, fast and efficient delivery, very good product.
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P
Rating: 5 out of 5
From ordering to delivery, everything went very well. Very good product. The only regret I have is not having chosen a larger trampoline (I took the 2.5m one).
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T
Rating: 5 out of 5
+++
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F
Rating: 5 out of 5
Fast delivery and super product.
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M
Rating: 4 out of 5
Good service, attentive.
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T
Rating: 5 out of 5
I recommend this site, perfect delivery, well packaged and the product completely meets my expectations. The tarp fits perfectly for a trampoline of the Decathlon brand measuring 3.65m. Good quality of the tarp, I am completely satisfied.
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G
Rating: 4 out of 5
Fast shipping but problem with the delivery person who did not respect the agreed times which delayed the delivery by a week and forced me to stay home for 2 half days waiting for him.
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J
Rating: 5 out of 5
No problems, very satisfied.
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S
Rating: 4 out of 5
Top.
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J
Rating: 5 out of 5
Very responsive after-sales service, perfect handling.
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F
Rating: 5 out of 5
Very fast delivery, exchanges with the call center very efficient, friendly and understanding for my delivery (my daughter's birthday).
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J
Rating: 5 out of 5
Very good, nothing to complain about.
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C
Rating: 4 out of 5
Delivery by appointment imposed, and any proposed day is always the same time. This was quite complicated.
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M
Rating: 5 out of 5
The carpet corresponds to the description, punctual delivery
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V
Rating: 5 out of 5
very satisfied everything perfect as agreed
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J
Rating: 4 out of 5
Good.
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J
Rating: 4 out of 5
Good.
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T
Rating: 5 out of 5
The after-sales service is really very efficient and very responsive. I thank France Trampoline for the quality of their material and service.
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M
Rating: 5 out of 5
Ease and friendliness of the phone contact, speed of shipping and delivery, good condition of the package.
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I
Rating: 5 out of 5
Courteous and efficient assistance, punctual delivery
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B
Rating: 5 out of 5
Just perfect as usual.
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J
Rating: 3 out of 5
Include a plan on how to assemble it. I have 8 ropes for 3 nets???
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Response from France Trampoline
You will receive assembly instructions via email for your residential nets.
F
Rating: 5 out of 5
Very good service, very efficient person on the phone with record delivery of the product (replacement of the jumping mat).
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D
Rating: 5 out of 5
Very good.
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