Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 13 269 published reviews
5 11,8k 89% 4 1 025 8% 3 189 1% 2 98 1% 1 146 1%

Summary of reviews

The reviews highlight consistently fast and reliable delivery, with multiple mentions of quick shipping, on-time arrival, and orders arriving as described. Customers praise the product range and clear descriptions, noting a wide selection, thorough packaging, and accurate matching of products to descriptions. Service quality is repeatedly emphasized, including responsive customer support, prompt issue resolution, and the convenience of promotions and good value for money. Overall, shoppers express strong satisfaction with the ordering experience, delivery speed, and dependable product quality.

All reviews

P
Pierre D.
Rating: 5 out of 5
Professional site. Very good products. We're just waiting for a nice discount on Enlightened Equipment ??
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Response from Freezedried & Co
Thank you very much for your opinion! Take a look around our site today, you should find what you're looking for??. We do our best to offer fair prices to our customers!
L
Lucie M.
Rating: 4 out of 5
The items arrived in a torn cardboard box. Fortunately they were intact.
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Response from Freezedried & Co
Thank you for your feedback. We apologize for the condition of the box on arrival. We are delighted that the items are intact. Please don't hesitate to contact our customer service team if you have any queries. We'll be happy to help.
H
Hugo B.
Rating: 5 out of 5
A personalized welcome and a listening ear. I really appreciated the e-mail exchanges and the responsiveness.
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Response from Freezedried & Co
Thank you for your opinion, our team is committed to doing well, so thank you very much for your feedback and your confidence :) The Lyo Team
M
Manon R.
Rating: 5 out of 5
Great site. GREAT SITE.
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
G
Guillaume L.
Rating: 5 out of 5
Fast and reliable.
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
J
Julie R.
Rating: 5 out of 5
Top and great products
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
L
Lucas R.
Rating: 5 out of 5
Simple, efficient, received on time and informed in real time. Everything you'd expect from vpc, right? So it's great!??
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Response from Freezedried & Co
Many thanks for your feedback. The Lyo team
M
Michel B.
Rating: 5 out of 5
Superb in-store advice and then fast, efficient online purchasing.
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Response from Freezedried & Co
Many thanks for your feedback. The Lyo team
Y
Youssef B.
Rating: 5 out of 5
The reactivity, even though I had missed my parcel, it was able to be returned immediately. I can now go on vacation with my order! Many thanks!
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Response from Freezedried & Co
We are delighted to accompany you on all your adventures, thank you for taking the time to leave us your opinion? The Lyo Team ???
A
Antoine P.
Rating: 5 out of 5
The team makes all the difference! Elodie and cie have great selection and prices - but they are still ironing out their bespoke back office software. After years of ordering with speedy delivery of a perfect order, my last order encountered an I.T. problem. With very little time to spare, the humans made all the difference. Just today I told a shopper at Au Vieux Campeur in Paris to stop looking so sadly at the prices and selection in the shop and to get online at lyophilisé.fr ! So good!
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Response from Freezedried & Co
Wow! Thank you for your opinion, our team is trying to do well, so thank you very much for this feedback and for your trust :) The Freezedried & Co team
N
Nicolas R.
Rating: 1 out of 5
too expensive
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Response from Freezedried & Co
Thank you for your feedback. We do our best to offer quality products at reasonable prices. The Lyo Team
A
Antoine B.
Rating: 5 out of 5
Good products, nickel packaging, shipping time ok!
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Response from Freezedried & Co
Many thanks for your feedback. The Lyo team
N
Nicolas T.
Rating: 5 out of 5
Excellent!
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
M
Marie D.
Rating: 5 out of 5
Very well sent very fast and well packaged Super thank you
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Response from Freezedried & Co
Thank you for your confidence, and for this review ????? :) The Lyo team
P
Pierre R.
Rating: 5 out of 5
Delivery times are correct. The products inside are well protected and not likely to be damaged by impact. Products kept in stock.
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Response from Freezedried & Co
Many thanks for your feedback. The Lyo team
L
Laurent M.
Rating: 5 out of 5
Attractive price, fast delivery
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
W
William T.
Rating: 5 out of 5
Good product, good delivery time
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
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