Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
All reviews
A
Antonio M.
Rating: 5 out of 5
I've been ordering from Lyophilisé and co for over 10 years now, and the choice, quality and delivery are always top-notch, but above all, the customer service remains as efficacious and personal as ever, despite my busy life. Whatever the question (allergies, delivery times, dates etc...), they are always available and the answer is always pertinent.
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Response from Freezedried & Co
Many thanks for your feedback! We sincerely appreciate your loyalty over the years. Your satisfaction is our greatest reward. We will continue to do our best to offer you the best choice, quality and service. Once again, thank you for your trust and continued support!
H
Hugo P.
Rating: 5 out of 5
Choice and quality of products. Still to be tested in use (light equipment for food preparation), which I hope will be the case as it's not included in the "entry price".
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Response from Freezedried & Co
Thank you for taking the time to leave us your opinion. We look forward to hearing from you again. Good day to you, the Lyo team
V
Verified buyer
Rating: 5 out of 5
Made an order from Lithuania. Shipping was on time and everything came with no problems.
Response from Freezedried & Co
Thank you for your feedback ! The Freezedried & Co team
M
Michel M.
Rating: 5 out of 5
Efficiency
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Response from Freezedried & Co
Thank you for your comment! Have a nice day ;) The Lyo team
M
Mehdi M.
Rating: 5 out of 5
Quality product! From order to delivery, impeccable service. I fully recommend this site.
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Response from Freezedried & Co
Many thanks for your feedback. The Lyo team
V
Verified buyer
Rating: 4 out of 5
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Freezedried & Co team
I
Isabella S.
Rating: 5 out of 5
Deadline, telephone response, from A to Z, everything was perfect.
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Response from Freezedried & Co
Many thanks for your feedback. The Lyo team
E
Elise L.
Rating: 5 out of 5
Orders placed on the internet are processed rapidly.
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Response from Freezedried & Co
The Lyo team thanks you for taking the time to leave this review ;) Thank you for your confidence!
T
Theo R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
T
Theo R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
T
Theo R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
V
Verified buyer
Rating: 5 out of 5
Response from Freezedried & Co
Thank you very much :) Freezedried & Co team
T
Theo D.
Rating: 5 out of 5
Speed
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
A
Antoine P.
Rating: 5 out of 5
As always, preparation delivered on time and packaged with care. I had to deal a few weeks ago with the after-sales service: only available and friendly people on the phone: in short, a truly irreproachable site, to be highly recommended laurent
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great customer service colleagues :) The Lyo Team
C
Claire D.
Rating: 4 out of 5
Very good for the ultra pack, but there is one small downside: one of the Jerky bufs I was given did not match the one on the schedule for day four.
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Response from Freezedried & Co
Thank you for taking the time to share your experience with us. Regarding the packs, yes, the PDF provided is for information only and it is possible that some products are modified for similar items. Please do not hesitate to contact us if you have any questions.
G
Guillaume R.
Rating: 5 out of 5
Delivery charges a little expensive
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Response from Freezedried & Co
Thank you for your feedback. Our shipping costs for delivery in France are offered in relay point from 90 of purchases. Thank you for your confidence, we wish you a wonderful week. The Lyo team
N
Nicolas P.
Rating: 5 out of 5
Products ok delivery ok Vary packs with specific lunch dinner or breakfast packs
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Response from Freezedried & Co
Thank you very much for your feedback! We take note of your suggestion?
S
Sophie T.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
S
Sophie T.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
S
Sophie T.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
N
Nicolas M.
Rating: 5 out of 5
Richness of the site and variety of products
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Response from Freezedried & Co
Thank you very much for your feedback. The Lyo team :)
A
Antoine M.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
A
Antoine M.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
A
Antoine M.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
J
Jean D.
Rating: 5 out of 5
Fast delivery and quality product
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Response from Freezedried & Co
Thank you for your confidence, and for this review ????? :) The Lyo team
C
Charlotte D.
Rating: 5 out of 5
Delivery times + suitable cardboard
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
T
Theo D.
Rating: 5 out of 5
The relationship, the quality of the products, the fast delivery
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Response from Freezedried & Co
Many thanks for your positive feedback! ?? See you soon for new adventures! The Lyo Team ???
J
Jean M.
Rating: 5 out of 5
A loyal customer since 2010, I don't ask myself any questions when I have specific needs for sporting activities (Marathon des Sables). Wide range of products, complete and accurate information, on-time delivery, it's hard to do better.
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Response from Freezedried & Co
Thank you so much for your review, we're happy to fit into your backpack for the MDS :) Thank you for your trust! The Lyo team
M
Michel P.
Rating: 5 out of 5
Fast delivery. Well-protected water bottle.
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Response from Freezedried & Co
Many thanks for your feedback. The Lyo team
L
Lucas R.
Rating: 5 out of 5
speed, efficiency
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Response from Freezedried & Co
Thank you for your confidence :) The Lyo team
N
Nicolas P.
Rating: 5 out of 5
Fast and efficient
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Response from Freezedried & Co
Thank you for your confidence, and for this review ????? :) The Lyo team
G
Guillaume P.
Rating: 5 out of 5
Fast delivery even to Switzerland
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
H
Hugo M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
H
Hugo M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
H
Hugo M.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note! The Lyo team
H
Hugo M.
Rating: 5 out of 5
Fast delivery, competitive price.
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
C
Charlotte P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyo team
C
Charlotte P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyo team
C
Charlotte P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyo team
S
Sophie B.
Rating: 5 out of 5
Top product!
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
C
Carlos F.
Rating: 3 out of 5
Very good contact but unfortunately the merchandise has a different color than the one ordered. Return product and wait for refund.
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Response from Freezedried & Co
Thank you very much for your feedback! As we mentioned, the color is defined by our supplier. We have already initiated your refund, so everything is in progress. Please let us know if you have any further questions. The Lyo Team
M
Michel R.
Rating: 5 out of 5
R.A.S from order to delivery everything is perfect
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
O
Omar B.
Rating: 4 out of 5
Responsive customer service. Orders are processed and dispatched very quickly. The only negative point is that there's a lot of equipment on offer that's often out of stock, which is a bit frustrating. The durston tents are also missing...too bad. Otherwise, I think it's a really excellent brand, to be recommended.
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Response from Freezedried & Co
Thank you very much for your feedback! We are working to improve our stock availability and expand our product range. We take note of your suggestion. The Lyo Team
M
Michel D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
M
Michel D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
M
Michel D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
G
Guillaume B.
Rating: 5 out of 5
Very ok...
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Response from Freezedried & Co
Thank you very much :) Freezedried & Co team
M
Marie B.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
M
Marie B.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
M
Marie B.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
C
Charlotte D.
Rating: 5 out of 5
The choice and fast delivery.not yet tried the dishes
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
C
Comprador verificado
Rating: 5 out of 5
Your delivery time and product quality
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Response from Freezedried & Co
Thank you for your comments after your order on our website :) The Lio Team
P
Pierre T.
Rating: 5 out of 5
Order arrived quickly in very good condition quality OK and for a cheap price I recommend
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Response from Freezedried & Co
Many thanks for your feedback. The Lyo team :)
M
Michel T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyo team
M
Michel T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyo team
M
Michel T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyo team
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