Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 13 269 published reviews
5 11,8k 89% 4 1 025 8% 3 189 1% 2 98 1% 1 146 1%

Summary of reviews

The reviews highlight consistently fast and reliable delivery, with multiple mentions of quick shipping, on-time arrival, and orders arriving as described. Customers praise the product range and clear descriptions, noting a wide selection, thorough packaging, and accurate matching of products to descriptions. Service quality is repeatedly emphasized, including responsive customer support, prompt issue resolution, and the convenience of promotions and good value for money. Overall, shoppers express strong satisfaction with the ordering experience, delivery speed, and dependable product quality.

All reviews

J
Julie L.
Rating: 5 out of 5
Very responsive
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
M
Marie R.
Rating: 5 out of 5
fast, efficient order preparation and delivery. ability to adapt and respond quickly.
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
E
Elise P.
Rating: 5 out of 5
All went well. Nothing to report.
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
E
Elise D.
Rating: 5 out of 5
Good products. But a little long to receive...
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Response from Freezedried & Co
Thank you for your feedback, we ship your orders within 48 hours. Thereafter, it depends on the choice of carrier. If your order is delayed, please contact our customer service department. The lyo team
J
Jean R.
Rating: 4 out of 5
Just one of the bags was a little damaged, punctured.
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Response from Freezedried & Co
Thank you for your feedback and sorry for the inconvenience. Please do not hesitate to contact us at [email protected] so that we can help you. The Lyo Team
J
Jean P.
Rating: 5 out of 5
Super site, the order was well packaged. I had an oversight in my order, customer service was reactive and sent me straight back. Thank you
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Response from Freezedried & Co
Thank you for your opinion, our team is committed to doing well, so thank you very much for your feedback and your confidence :) The Lyo Team
L
Lucas L.
Rating: 5 out of 5
Very professional and fast service. Highly recommend.
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Response from Freezedried & Co
Many thanks for your feedback. The Lyo team
A
Anais D.
Rating: 5 out of 5
Responsive and attentive!
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
G
Guillaume D.
Rating: 5 out of 5
Speed, reliability, choice and quality of products.
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
J
Julie D.
Rating: 5 out of 5
Top
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Response from Freezedried & Co
Thank you very much ?? The Lyo Team
C
Carlos R.
Rating: 5 out of 5
Fast and careful delivery. Perfect
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
H
Hugo L.
Rating: 5 out of 5
The speed of shipment, the order tracking sms and the reuse of a box for my order.
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Response from Freezedried & Co
Thank you for your encouragement... And thanks for the note ????? :) The Lyo team
A
Antoine M.
Rating: 2 out of 5
Delivery in 96h instead of 48h as advertised.
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Response from Freezedried & Co
We are sorry for the delay in your delivery. We ship orders within 48 hours, but delivery times depend on the carrier. Please do not hesitate to contact our customer service. Thank you for your patience. The Lyo Team
L
Lucas M.
Rating: 5 out of 5
Super fast, very well packaged, coupon inside.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
C
Comprador Verificado
Rating: 5 out of 5
Everything perfect, as always
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Response from Freezedried & Co
Thank you for your trust and loyalty :) The Lio Team
H
Hugo D.
Rating: 4 out of 5
Professionalism
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
E
Emily B.
Rating: 5 out of 5
I liked everything, it's perfect.
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
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