Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 13 269 published reviews
5 11,8k 89% 4 1 025 8% 3 189 1% 2 98 1% 1 146 1%

Summary of reviews

The reviews highlight consistently fast and reliable delivery, with multiple mentions of quick shipping, on-time arrival, and orders arriving as described. Customers praise the product range and clear descriptions, noting a wide selection, thorough packaging, and accurate matching of products to descriptions. Service quality is repeatedly emphasized, including responsive customer support, prompt issue resolution, and the convenience of promotions and good value for money. Overall, shoppers express strong satisfaction with the ordering experience, delivery speed, and dependable product quality.

All reviews

E
Elise P.
Rating: 5 out of 5
Hello I order about once a year and before each order I call for good advice. Thanks to the team. Christian
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Response from Freezedried & Co
Wow, we are touched by your comment! Thank you for your feedback, we will pass it on to all our colleagues :) Many thanks for your trust, the Lyo team
M
Michel P.
Rating: 4 out of 5
Speed of delivery One drawback: many products sold out.
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Response from Freezedried & Co
Thank you for your comment! With the high season, it's true that several items are out of stock. Don't hesitate to create an availability alert on the product you're interested in, so you'll be notified as soon as it's back in stock :) The Lyo team
M
Michel D.
Rating: 5 out of 5
Very good! Thank you so much!
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team ;)
T
Theo R.
Rating: 5 out of 5
Always a pleasure to order. Very, very fast delivery. But often out of stock on quite a few products. The after-sales service is also top-notch.
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Response from Freezedried & Co
Thank you for your feedback! Some products are victims of their own success during the high season... We invite you to create alerts directly on the desired products to be alerted of their availability. Thank you for your understanding, The Lyo Team :)
C
Charlotte M.
Rating: 5 out of 5
Advice. Responsiveness. Quality.
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Response from Freezedried & Co
Thank you for your encouragement... And thanks for the note ????? :) The Lyo team
C
Carlos G.
Rating: 5 out of 5
Perfect delivery. A very large selection of products. Just perfect.
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Response from Freezedried & Co
Thank you for your comment! Have a nice day ;) The Lyo team
J
Jean T.
Rating: 5 out of 5
Package well packed, I examined the various elements, I would say that it misses a whistle because that provided with the attached survival blanket is null.quelques cookies secs protéines serait un plus, un stylo étanche .sinon dans l'ensemble le kit est correct.la liste des éléments est fournie donc c'est bien pour recommander.??
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Response from Freezedried & Co
The Lyo team would like to thank you for taking the time to submit this comprehensive review. We'll be taking your feedback into account to try and improve the evacuation bag in the future ;) Thank you for your confidence!
G
Guillaume M.
Rating: 5 out of 5
Fast delivery and well-prepared parcel, top customer service. Someone from the team called me to offer to replace an out-of-stock product with another if I wanted to receive the parcel sooner. Good product catalog
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
H
Hugo D.
Rating: 5 out of 5
Quality products, service, in short, happiness!
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
L
Lucas R.
Rating: 4 out of 5
site sérieu promo interessantes mais du jour au lendemain les promos perfent 5% alors qu'au téléphone c'était prévu fin aout...
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Response from Freezedried & Co
Thank you for your feedback. The discounts were modified on August 15, as the destocking period was extended to August 22. As discounts vary according to remaining stock, you may have noticed differences from one day to the next. The lyo team wishes you a good day and remains at your disposal :)
T
Theo R.
Rating: 5 out of 5
Efficient and responsive
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyophilise & Co team
P
Pierre R.
Rating: 5 out of 5
Very fast delivery, clean and protected shipment. Quality products, I'm delighted
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Response from Freezedried & Co
The Lyo team would like to thank you for taking the time to write this comprehensive review ;) Thank you for your trust and loyalty!
A
Anais M.
Rating: 5 out of 5
Another order completed and never disappointed! The little extra: fast delivery. We can only recommend it!
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Response from Freezedried & Co
Thank you for your trust, loyalty and for this review ????? :) The Lyo team
L
Lucas P.
Rating: 5 out of 5
Fast preparation and dispatch
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
N
Nicolas T.
Rating: 5 out of 5
Very successful
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
A
Antoine P.
Rating: 5 out of 5
Well packaged, received on time.
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Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team ;)
M
Marie D.
Rating: 5 out of 5
Very serious site. Fast delivery and perfectly packaged.
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
E
Ethan T.
Rating: 5 out of 5
Order received promptly!
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
C
Carlos G.
Rating: 4 out of 5
Package arrived quickly. Too bad no small samples or gifts for an order of 70 euros.
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Response from Freezedried & Co
Thank you for your feedback. Being a small company with a reseller status, it is difficult for us to be able to add samples or gifts, on the other hand the delivery is free from 70 of purchase, which makes it possible to compensate! The Lyo team wishes you a good day :)
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