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P
Rating: 5 out of 5
Fast delivery, compliant and well protected by energetic delivery people
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 261 published reviews
Summary of reviews
The reviews highlight consistently fast and reliable delivery, with multiple mentions of quick shipping, on-time arrival, and orders arriving as described. Customers praise the product range and clear descriptions, noting a wide selection, thorough packaging, and accurate matching of products to descriptions. Service quality is repeatedly emphasized, including responsive customer support, prompt issue resolution, and the convenience of promotions and good value for money. Overall, shoppers express strong satisfaction with the ordering experience, delivery speed, and dependable product quality.
All reviews
F
Rating: 5 out of 5
Always delighted with the quality of service and products at Lyophilise.fr, where we have been customers for many years now.
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Response from Freezedried & Co
A big thank you for your loyalty and trust over all these years!
We are very happy to know that the quality of service and products at Lyophilise.fr continues to satisfy you. Your feedback is valuable and encourages us to maintain this level of demand over time.
We are very happy to know that the quality of service and products at Lyophilise.fr continues to satisfy you. Your feedback is valuable and encourages us to maintain this level of demand over time.
A
Rating: 5 out of 5
Perfect
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Y
Rating: 5 out of 5
Fast delivery and in accordance with the order
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L
Rating: 5 out of 5
Add in the presentation "shipping within 48h" this will avoid calls asking if the package has been sent
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M
Rating: 5 out of 5
We are very satisfied with the orders placed. The lyo are delicious: we feel like dining in a restaurant, in the middle of nowhere in the mountains, of course!
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Response from Freezedried & Co
Thank you very much for this great feedback! Knowing that they give you the impression of enjoying a restaurant meal in the heart of the mountains is the greatest compliment. Looking forward to accompanying you on your next adventures!
J
Rating: 5 out of 5
Real stock - fast shipping - AAA -
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A
Rating: 4 out of 5
Fast delivery but the delivery site only gave me 2 days for pickup.
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J
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Top!
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J
Rating: 5 out of 5
Perfect! As usual! Good products and fast shipping!
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D
Rating: 4 out of 5
perfect very good customer listening and responsiveness top bravo!
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Response from Freezedried & Co
A big thank you for your message! Your encouragements make us very happy and motivate us to continue to offer you the best possible service.
O
Rating: 5 out of 5
Fast delivery and in accordance with my order of 8 items. I look forward to tasting the different dishes I took, in the great outdoors.. :-)
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Response from Freezedried & Co
Thank you for your feedback. Don't hesitate to come back and share your impressions on your favorite products!
N
Rating: 5 out of 5
Very good all around
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Q
Rating: 5 out of 5
Great!
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C
Rating: 5 out of 5
super fast shipping and product as described
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F
Rating: 4 out of 5
I find it unfortunate that prices are going crazy like this.
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Response from Freezedried & Co
Thank you for taking the time to share your opinion.
We take note of your comment, which helps us continue to improve our offer.
We take note of your comment, which helps us continue to improve our offer.
F
Rating: 5 out of 5
Excellent quality-price Tested on a 3-day route in the Aragonese Pyrenees
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B
Rating: 5 out of 5
Order received quickly, always satisfied, I recommend!
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Response from Freezedried & Co
Thank you for your trust and your recommendation, it's the greatest reward for our team.
See you very soon at Lyophilise & Co!
See you very soon at Lyophilise & Co!
J
Rating: 5 out of 5
Very good products, perfect delivery speed
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C
Rating: 5 out of 5
I received my first order and clearly, it won't be the last one!! Long live freeze-dried & co!!
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Response from Freezedried & Co
A big thank you for your enthusiastic feedback!
We are delighted to learn that your first order has given you complete satisfaction. Your trust makes us very happy.
See you very soon!
We are delighted to learn that your first order has given you complete satisfaction. Your trust makes us very happy.
See you very soon!
N
Rating: 5 out of 5
I had ordered a Jetboil. Everything is perfect. Fast and careful delivery. Thank you
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G
Rating: 5 out of 5
Wide choice of products. Correct prices. Good responsiveness.
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M
Rating: 5 out of 5
Fast delivery, well-packaged products.
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E
Rating: 5 out of 5
The best online option to acquire everything necessary for my mountain outings.
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E
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
Top packaging, relatively fast delivery that's what we love! Quality gear, I'm testing different brands thanks to the site given the laaaaaaaaaaaaaaarge range of choices! In any case, I would recommend it with my eyes closed
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Response from Freezedried & Co
Thank you very much for your feedback and enthusiasm!
It's a pleasure to be able to introduce you to different brands thanks to our wide selection, and to know that the delivery as well as the quality of our products meet your expectations.
Looking forward to accompanying you on your next adventures!
It's a pleasure to be able to introduce you to different brands thanks to our wide selection, and to know that the delivery as well as the quality of our products meet your expectations.
Looking forward to accompanying you on your next adventures!
M
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Delivery on time as announced. Product as described. Very good follow-up.
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M
Rating: 5 out of 5
Great Customer Care
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D
Rating: 5 out of 5
Delivered quickly. Quality service.
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S
Rating: 5 out of 5
Nothing to report.
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J
Rating: 5 out of 5
I made two orders and have only received one.
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Response from Freezedried & Co
Thank you for your message.
Your two orders have already been shipped. One has already been picked up and the other is waiting for you at a pickup point, where you can still collect it.
Please feel free to contact us if you need the tracking number or more information; we will be happy to help you!
Your two orders have already been shipped. One has already been picked up and the other is waiting for you at a pickup point, where you can still collect it.
Please feel free to contact us if you need the tracking number or more information; we will be happy to help you!
M
Rating: 5 out of 5
I have already ordered several times and the goods were in perfect condition. The delivery to Germany was also very fast. Gladly again.
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T
Rating: 5 out of 5
Top! Perfect delivery, fast, very well packaged. I am very satisfied and recommend ordering to my friends.
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M
Rating: 5 out of 5
Good product and tasty
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M
Rating: 5 out of 5
Correct and punctual service
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J
Rating: 5 out of 5
Good service and quality products
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F
Rating: 5 out of 5
Thanks to customer service, I was able to change an item in my order... at the last moment! Fast delivery and products in very good condition.
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R
Rating: 5 out of 5
Nothing to report, shipping speed
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