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E
Rating: 5 out of 5
Everything perfect!
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 261 published reviews
Summary of reviews
The reviews highlight consistently fast and reliable delivery, with multiple mentions of quick shipping, on-time arrival, and orders arriving as described. Customers praise the product range and clear descriptions, noting a wide selection, thorough packaging, and accurate matching of products to descriptions. Service quality is repeatedly emphasized, including responsive customer support, prompt issue resolution, and the convenience of promotions and good value for money. Overall, shoppers express strong satisfaction with the ordering experience, delivery speed, and dependable product quality.
All reviews
S
Rating: 5 out of 5
Fast and good products
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M
Rating: 5 out of 5
First purchase and everything was satisfactory. I will certainly order again.
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Response from Freezedried & Co
Thank you very much for your message! We are glad that this first purchase satisfied you and happy to know that you intend to recommend us to others.
We hope to see you again soon!
We hope to see you again soon!
F
Rating: 4 out of 5
Top
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S
Rating: 3 out of 5
The delivery address was wrong. Despite 2 emails before shipping, the package went to another city. Difficulty in locating it: ordered on May 19, picked up on May 28
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Response from Freezedried & Co
Thank you for your feedback.
We are sorry for the situation encountered regarding the delivery. Orders are prepared quickly to ensure shipping deadlines, and unfortunately, it is no longer possible to modify an address once preparation has started.
We understand the inconvenience caused and hope that your order meets your satisfaction.
We are sorry for the situation encountered regarding the delivery. Orders are prepared quickly to ensure shipping deadlines, and unfortunately, it is no longer possible to modify an address once preparation has started.
We understand the inconvenience caused and hope that your order meets your satisfaction.
B
Rating: 5 out of 5
Impeccable service as usual. Thank you BV
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A
Rating: 5 out of 5
Great!
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B
Rating: 1 out of 5
Hello, the spoon/fork ordered was in an envelope and did not require shipping in a box of 20x20x30 cm and with a drop-off at a relay point and not in my mailbox, the cost of postage is exorbitant and the carbon footprint is disastrous. Best regards
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Response from Freezedried & Co
Thank you for your feedback. Environmental issues are important to us, and we are currently working on optimizing our packaging and shipments. We take your comment into account which helps us to improve.
A
Rating: 5 out of 5
2nd time I order and still top-notch, fast delivery!
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S
Rating: 5 out of 5
Great customer service!
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M
Rating: 5 out of 5
Ff
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C
Rating: 5 out of 5
I ordered a chicken fajita meal to test with my usual order and honestly a nice surprise, nice taste and decent portion, I will try other recipes
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S
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Order received very quickly
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P
Rating: 5 out of 5
Easy order, fast delivery time, fair prices. One drawback: many products were out of stock.
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G
Rating: 5 out of 5
I received everything I ordered in good condition. BUT there were major issues related to the management of your site. Delivery time indicated as 2 to 3 days turned into 3 weeks... My cart kept appearing on your site even though I had validated and paid for it... 2 phone follow-ups to get information while I received nothing by email to inform me of the delay... however, I received advertisements in the meantime.
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Response from Freezedried & Co
Thank you for your feedback and for your trust!
We are delighted that your order arrived complete and in good condition. However, we apologize for the difficulties encountered regarding the tracking of your order, the announced deadlines, and the lack of information during this period.
Your feedback helps us improve our tools as well as our communication. We will be particularly attentive to these points in order to provide a better experience in the future.
We are delighted that your order arrived complete and in good condition. However, we apologize for the difficulties encountered regarding the tracking of your order, the announced deadlines, and the lack of information during this period.
Your feedback helps us improve our tools as well as our communication. We will be particularly attentive to these points in order to provide a better experience in the future.
S
Rating: 5 out of 5
Very nice experience for my first purchase, fast delivery and prices that remain reasonable.
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A
Rating: 5 out of 5
I am happy with all the very good products I bought on your site. All of very good quality and I love my tarptent! And all this delivered super quickly! Thank you to your whole team!
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N
Rating: 5 out of 5
Fast and compliant
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P
Rating: 5 out of 5
Hello, honestly super site very responsive. The only downside is that returns are at the customer's expense. I recommend
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G
Rating: 5 out of 5
Speed of response, products in excellent condition, robust shipping packaging, fast courier. Thank you
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Response from Freezedried & Co
Thank you for your positive review! We are glad that you are satisfied with the speed of delivery, as well as the quality of the packaging and products.
See you soon!
See you soon!
N
Rating: 5 out of 5
Super fast delivery, thank you!
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E
Rating: 5 out of 5
Everything is fine, thank you!
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S
Rating: 5 out of 5
Very good!
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C
Rating: 5 out of 5
Order received very quickly, well packaged. Haven't tested the products but the consumables have very long expiration dates, which is appreciated.
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L
Rating: 5 out of 5
Shipping compliant with the order, fast and very well packaged. Bravo!
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M
Rating: 5 out of 5
I have rarely seen such a quick dispatch of items, they shipped my order the same day and I received it the next day. Super fast. The products are great. I haven't tasted them yet because it's for a gift. In any case, they will make an impression.
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G
Rating: 5 out of 5
Top! And fast for delivery
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C
Rating: 5 out of 5
Fast shipping and interesting prices!
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F
Rating: 5 out of 5
Ease of ordering, very fast delivery and okay packaging
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A
Rating: 5 out of 5
Fast and compliant delivery
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G
Rating: 5 out of 5
Everything corresponds to what the company indicated. Delivery as indicated, as well as the product. I recommend this company.
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L
Rating: 5 out of 5
Just need to go camping now. The quality is definitely there. Moreover, for the first time, the delivery times were well respected. I recommend and thank you at the same time.
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A
Rating: 5 out of 5
Fast, efficient, compliant.... Order after a comparison.
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G
Rating: 5 out of 5
Always top. Products and delivery are great
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S
Rating: 5 out of 5
Top at all levels! Thank you!
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M
Rating: 5 out of 5
Order quickly shipped and properly packaged, items as expected, however Chronopost is always a disaster unfortunately. We request a pick-up relay and they send the package elsewhere.
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T
Rating: 5 out of 5
Fast and perfect as usual
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L
Rating: 5 out of 5
Choice and availability. Order shipped the same day. Delivery in 2 days. It's perfect!
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