Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 568 published reviews

Summary of reviews

Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.

All reviews

L
Lucas T.
Rating: 5 out of 5
following a purchase from 16/09/2019
Order shipped quickly and well prepared. Thank you to the Lyophilise & CO team.
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Manon R.
Rating: 5 out of 5
following a purchase from 16/09/2019
Perfect
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Theo D.
Rating: 5 out of 5
following a purchase from 16/09/2019
Perfect
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Lucie P.
Rating: 5 out of 5
following a purchase from 15/09/2019
Very clear website, easy ordering, fast and accurate delivery. What more could you ask for?
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Lucie R.
Rating: 5 out of 5
following a purchase from 15/09/2019
Very clear website, easy ordering, fast and accurate delivery. What more could you ask for?
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M
Michel R.
Rating: 5 out of 5
following a purchase from 15/09/2019
A very serious, very rigorous, very organized Breton company that knows how to make itself very available to its customers. The team goes far beyond its missions and bends over backwards to provide solutions in the event of stock shortages. I highly recommend Lyophilise & Co de Lorient :-) many thanks to Elodie Sabrina
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Javier R.
Rating: 5 out of 5
following a purchase from 15/09/2019
A very serious, very rigorous, very organized Breton company that knows how to make itself very available to its customers. The team goes far beyond its missions and bends over backwards to provide solutions in the event of stock shortages. I highly recommend Lyophilise & Co de Lorient :-) many thanks to Elodie Sabrina
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M
Marie P.
Rating: 4 out of 5
following a purchase from 15/09/2019
Fast efficient store practically the only one to offer this type of product with a good variety. This may be due to the freeze-dried products themselves, but I didn't find them terrible in general, lacking taste and firm texture.
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Response from Freezedried & Co
Thank you for your comment. Don't hesitate to give your opinion directly on the tested products. I also invite you to test other brands such as Real Turmat, Summit to Eat to discover other brands/tastes. I'm at your disposal for any advice you may need. Elodie from Team Lyo
T
Theo D.
Rating: 4 out of 5
following a purchase from 15/09/2019
Fast efficient store practically the only one to offer this type of product with a good variety. This may be due to the freeze-dried products themselves, but I didn't find them terrible in general, lacking taste and firm texture.
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Response from Freezedried & Co
Thank you for your comment. Don't hesitate to give your opinion directly on the tested products. I also invite you to test other brands such as Real Turmat, Summit to Eat to discover other brands/tastes. I'm at your disposal for any advice you may need. Elodie from Team Lyo
A
Antoine R.
Rating: 3 out of 5
following a purchase from 14/09/2019
The hot dishes were very hot... that's good... The coffee was average...hot but average... The hot chocolate didn't heat up...
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Lucas B.
Rating: 3 out of 5
following a purchase from 14/09/2019
The hot dishes were very hot... that's good... The coffee was average...hot but average... The hot chocolate didn't heat up...
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M
Michel D.
Rating: 5 out of 5
following a purchase from 13/09/2019
Great customer feedback and very fast delivery. No complaints
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M
Manon B.
Rating: 5 out of 5
following a purchase from 13/09/2019
Great customer feedback and very fast delivery. No complaints
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Anais D.
Rating: 5 out of 5
following a purchase from 13/09/2019
Not yet tested. Super fast delivery
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Antoine T.
Rating: 5 out of 5
following a purchase from 13/09/2019
Not yet tested. Super fast delivery
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L
Lucas B.
Rating: 4 out of 5
following a purchase from 13/09/2019
short
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Jean D.
Rating: 4 out of 5
following a purchase from 13/09/2019
short
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Claire R.
Rating: 5 out of 5
following a purchase from 13/09/2019
Excellent site Top performance Very good product Recommend
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Pierre T.
Rating: 5 out of 5
following a purchase from 13/09/2019
Excellent site Top performance Very good product Recommend
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Guillaume M.
Rating: 5 out of 5
following a purchase from 13/09/2019
Very accessible and functional site, quality products in all ranges, fast and problem-free delivery (which was not the case with the previous DPD delivery company).
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Pierre R.
Rating: 5 out of 5
following a purchase from 13/09/2019
Very accessible and functional site, quality products in all ranges, fast and problem-free delivery (which was not the case with the previous DPD delivery company).
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E
Elise L.
Rating: 4 out of 5
following a purchase from 13/09/2019
Slight delay in delivery (probably due to the service provider)
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Response from Freezedried & Co
Hello, we apologize for this inconvenience. The carrier was 24 hours late in delivering your parcel due to a late delivery to a sorting center. Thank you in advance for your understanding. Elodie from Lyophilise & Co
C
Charlotte M.
Rating: 4 out of 5
following a purchase from 13/09/2019
Slight delay in delivery (probably due to the service provider)
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Response from Freezedried & Co
Hello, we apologize for this inconvenience. The carrier was 24 hours late in delivering your parcel due to a late delivery to a sorting center. Thank you in advance for your understanding. Elodie from Lyophilise & Co
J
Jean P.
Rating: 5 out of 5
following a purchase from 11/09/2019
Perfect I am satisfied with my order
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Sophie B.
Rating: 5 out of 5
following a purchase from 11/09/2019
Perfect I am satisfied with my order
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Nicolas M.
Rating: 5 out of 5
following a purchase from 11/09/2019
Very fast and well packaged. Nickel
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Guillaume P.
Rating: 5 out of 5
following a purchase from 11/09/2019
Very fast and well packaged. Nickel
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 11/09/2019
Everything perfect as always, fast in solving doubts and delivering merchandise, I will repeat.
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T
Theo D.
Rating: 1 out of 5
following a purchase from 10/09/2019
I still haven't received my order, which I needed for tomorrow, and the carrier doesn't know where it is ...
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Response from Freezedried & Co
We apologize for any inconvenience caused. If you encounter a problem during delivery, please contact us directly so that we can take action before it's too late (e.g. contact the carrier, send a new parcel). We will contact you to arrange for a new express parcel to be sent or for your order to be refunded. Team Lyo
N
Nicolas M.
Rating: 1 out of 5
following a purchase from 10/09/2019
I still haven't received my order, which I needed for tomorrow, and the carrier doesn't know where it is ...
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Response from Freezedried & Co
We apologize for any inconvenience caused. If you encounter a problem during delivery, please contact us directly so that we can take action before it's too late (e.g. contact the carrier, send a new parcel). We will contact you to arrange for a new express parcel to be sent or for your order to be refunded. Team Lyo
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 10/09/2019
Received late due to the fault of the pickup site, not the seller. Excellent products
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Response from Freezedried & Co
Thank you for your comment and sorry for the delay in the delivery of your package. See you later, Elodie of Team Lyo
J
Jean T.
Rating: 5 out of 5
following a purchase from 10/09/2019
very satisfied
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Laurent L.
Rating: 5 out of 5
following a purchase from 10/09/2019
very satisfied
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Camille R.
Rating: 5 out of 5
following a purchase from 10/09/2019
nothing to say, fast delivery, parcels are undamaged. Nele
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Nicolas D.
Rating: 5 out of 5
following a purchase from 10/09/2019
nothing to say, fast delivery, parcels are undamaged. Nele
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Guillaume D.
Rating: 5 out of 5
following a purchase from 10/09/2019
top
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Sophie R.
Rating: 5 out of 5
following a purchase from 10/09/2019
top
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T
Theo L.
Rating: 3 out of 5
following a purchase from 09/09/2019
inedible bars.hard,very bad taste
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Response from Freezedried & Co
Hello, the best bar will never be unanimous because taste depends on everyone. Following your comment, our team tested the 2 bars mentioned. We all have different opinions, but in no case were they described as inedible. If you have uneaten bars, you can return them to us for a refund. Thank you in advance, Team Lyo
N
Nicolas L.
Rating: 3 out of 5
following a purchase from 09/09/2019
inedible bars.hard,very bad taste
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Response from Freezedried & Co
Hello, the best bar will never be unanimous because taste depends on everyone. Following your comment, our team tested the 2 bars mentioned. We all have different opinions, but in no case were they described as inedible. If you have uneaten bars, you can return them to us for a refund. Thank you in advance, Team Lyo
J
Javier M.
Rating: 5 out of 5
following a purchase from 09/09/2019
Entire order arrived (45 items) in good condition by Chronopost as planned 24 hours after placing the order. Very professional site, I'll go back with my eyes closed without hesitation. No complaints
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