Customer reviews of Freezedried & Co

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Jean M.

Rating: 5 out of 5

Published on 02/09/2019 à 19h17 following a purchase from 02/09/2019

Very good, very good...

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Julie B.

Rating: 5 out of 5

Published on 02/09/2019 à 16h55 following a purchase from 02/09/2019

Ras. It was my first order. All went well. I will be back.

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Michel R.

Rating: 5 out of 5

Published on 02/09/2019 à 16h55 following a purchase from 02/09/2019

Ras. It was my first order. All went well. I will be back.

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Charlotte T.

Rating: 3 out of 5

Published on 02/09/2019 à 13h15 following a purchase from 02/09/2019

Nothing wrong with the service, but the food .... Either too sweet, or ULTRA salty and inedible... Too bad, I'll have to change suppliers

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Response from Freezedried & Co Published on 05/09/2019

Hello, we're sorry to hear about your experience with this brand. We have forwarded your feedback to the manufacturer. However, we invite you to try other brands such as Real Turmat and Summit To Eat, which our customers really appreciate in terms of taste and flavor. We look forward to hearing from you. Elodie from Team Lyo

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Carlos F.

Rating: 3 out of 5

Published on 02/09/2019 à 13h15 following a purchase from 02/09/2019

Nothing wrong with the service, but the food .... Either too sweet, or ULTRA salty and inedible... Too bad, I'll have to change suppliers

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Response from Freezedried & Co Published on 05/09/2019

Hello, we're sorry to hear about your experience with this brand. We have forwarded your feedback to the manufacturer. However, we invite you to try other brands such as Real Turmat and Summit To Eat, which our customers really appreciate in terms of taste and flavor. We look forward to hearing from you. Elodie from Team Lyo

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Nicolas B.

Rating: 5 out of 5

Published on 02/09/2019 à 12h42 following a purchase from 02/09/2019

in line with expectations

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Jean P.

Rating: 5 out of 5

Published on 02/09/2019 à 12h42 following a purchase from 02/09/2019

in line with expectations

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Mehdi M.

Rating: 4 out of 5

Published on 02/09/2019 à 07h42 following a purchase from 02/09/2019

Fast order, but some boxes with dents unfortunately, if possible put more protection in the box next time.

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Nicolas M.

Rating: 4 out of 5

Published on 02/09/2019 à 07h42 following a purchase from 02/09/2019

Fast order, but some boxes with dents unfortunately, if possible put more protection in the box next time.

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Guillaume M.

Rating: 4 out of 5

Published on 02/09/2019 à 04h33 following a purchase from 02/09/2019

A wide choice of products not found elsewhere, very interesting selection criteria and regular promotions: an invaluable site. Delivery is fast, in appropriate packaging. The only reservation about logistics is that there's no message telling you when your delivery has arrived at your destination, which could mean you forget.

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Response from Freezedried & Co Published on 10/09/2019

Thank you very much for your feedback. Normally, you should receive an e-mail or SMS telling you that your parcel has been delivered to the relay point. We'll check with our carrier to make sure this doesn't happen again. Sébastien from the Lyo team

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Samir B.

Rating: 4 out of 5

Published on 02/09/2019 à 04h33 following a purchase from 02/09/2019

A wide choice of products not found elsewhere, very interesting selection criteria and regular promotions: an invaluable site. Delivery is fast, in appropriate packaging. The only reservation about logistics is that there's no message telling you when your delivery has arrived at your destination, which could mean you forget.

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Response from Freezedried & Co Published on 10/09/2019

Thank you very much for your feedback. Normally, you should receive an e-mail or SMS telling you that your parcel has been delivered to the relay point. We'll check with our carrier to make sure this doesn't happen again. Sébastien from the Lyo team

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Comprador verificado

Rating: 5 out of 5

Published on 01/09/2019 à 19h31 following a purchase from 01/09/2019

This is the second time I have purchased. No problems at all. The products as advertised on the website. The service was fast and efficient. The delivery just fine, as the lack of coordination of the transport agency, beyond the control of the company.

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Sophie B.

Rating: 5 out of 5

Published on 31/08/2019 à 10h27 following a purchase from 31/08/2019

Excellent site, very good and varied products

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Theo R.

Rating: 5 out of 5

Published on 31/08/2019 à 10h27 following a purchase from 31/08/2019

Excellent site, very good and varied products

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Theo M.

Rating: 5 out of 5

Published on 31/08/2019 à 08h52 following a purchase from 31/08/2019

EFFICIENCY & SPEED 5 Stars Hat Opinion : COLISSIMO seems to me ONEROUS All the more so, that in Nouméa, the customs also tax the transport of 30 There is perhaps a postal formula to find, to decrease these additional costs, which in this case are almost as expensive as the value of the parcel. Sincerely MichCA

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Response from Freezedried & Co Published on 02/09/2019

Hello, thank you for your feedback. Concerning our shipments to Noumea, we have a price list provided by Colissimo which we apply according to the weight of your parcel. For the moment, we have not found any cheaper and equally efficient solutions for shipments to this destination. We'll take note of your comments for future shipments. Kind regards, Team Lyo

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Laurent M.

Rating: 5 out of 5

Published on 31/08/2019 à 08h52 following a purchase from 31/08/2019

EFFICIENCY & SPEED 5 Stars Hat Opinion : COLISSIMO seems to me ONEROUS All the more so, that in Nouméa, the customs also tax the transport of 30 There is perhaps a postal formula to find, to decrease these additional costs, which in this case are almost as expensive as the value of the parcel. Sincerely MichCA

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Response from Freezedried & Co Published on 02/09/2019

Hello, thank you for your feedback. Concerning our shipments to Noumea, we have a price list provided by Colissimo that we apply according to the weight of your package. For the moment, we have not found any cheaper and equally efficient solutions for shipments to this destination. We'll take note of your comments for future shipments. Kind regards, Team Lyo

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Youssef B.

Rating: 5 out of 5

Published on 31/08/2019 à 03h31 following a purchase from 31/08/2019

very good, just what I asked for

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Theo T.

Rating: 5 out of 5

Published on 31/08/2019 à 03h31 following a purchase from 31/08/2019

very good, just what I asked for

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Theo T.

Rating: 5 out of 5

Published on 31/08/2019 à 02h39 following a purchase from 31/08/2019

Express delivery

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Lucie D.

Rating: 5 out of 5

Published on 31/08/2019 à 02h39 following a purchase from 31/08/2019

Express delivery

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Antoine D.

Rating: 5 out of 5

Published on 30/08/2019 à 07h32 following a purchase from 30/08/2019

Fast shipping, well packaged, rather ergonomic search. Good.

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Laurent M.

Rating: 5 out of 5

Published on 30/08/2019 à 07h32 following a purchase from 30/08/2019

Fast shipping, well packaged, rather ergonomic search. Good.

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Comprador verificado

Rating: 5 out of 5

Published on 29/08/2019 à 18h15 following a purchase from 29/08/2019

I had a little problem with the delivery because of the delivery company and the customer service from liofilizado.es was excellent. They were concerned about the issue and did not stop taking an interest until it was happily resolved. By the way, the product was well packaged. A 10.

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Jean D.

Rating: 5 out of 5

Published on 29/08/2019 à 18h05 following a purchase from 29/08/2019

Niquel

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Laurent M.

Rating: 5 out of 5

Published on 29/08/2019 à 18h05 following a purchase from 29/08/2019

Niquel

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Claire M.

Rating: 5 out of 5

Published on 29/08/2019 à 17h28 following a purchase from 29/08/2019

Order received "on time" as agreed. Serious site. To be continued...

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Guillaume M.

Rating: 5 out of 5

Published on 29/08/2019 à 17h28 following a purchase from 29/08/2019

Order received "on time" as agreed. Serious site. To be continued...

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Hugo L.

Rating: 4 out of 5

Published on 29/08/2019 à 16h24 following a purchase from 29/08/2019

Fast delivery compliant products....still to be tested for taste quality

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Lucas M.

Rating: 4 out of 5

Published on 29/08/2019 à 16h24 following a purchase from 29/08/2019

Fast delivery compliant products....still to be tested for taste quality

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Sabrina M.

Rating: 5 out of 5

Published on 29/08/2019 à 15h02 following a purchase from 29/08/2019

Very Pro nothing more to say

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Isabella T.

Rating: 5 out of 5

Published on 29/08/2019 à 15h02 following a purchase from 29/08/2019

Very Pro nothing more to say

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Michel M.

Rating: 4 out of 5

Published on 29/08/2019 à 14h26 following a purchase from 29/08/2019

I took the menu D survival ration. I think 2 packets of cookies, 2 jams, 4 sugars, half would be enough. Instead, you could add milk and chocolate powder, cereal bars, canned cheese (laughing cow style, if it still exists). Until the rations are modified, I'm going to personalize it.

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Response from Freezedried & Co Published on 02/09/2019

Hello, thank you for your comment. We invite you to give your opinion directly on the article in question. For your information, we'll be thinking about improving our rations over the next few months. Kind regards, Team Lyo

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Pierre P.

Rating: 4 out of 5

Published on 29/08/2019 à 14h26 following a purchase from 29/08/2019

I took the menu D survival ration. I think 2 packets of cookies, 2 jams, 4 sugars, half would be enough. Instead, you could add milk and chocolate powder, cereal bars, canned cheese (laughing cow style, if it still exists). Until the rations are modified, I'm going to personalize it.

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Response from Freezedried & Co Published on 02/09/2019

Hello, thank you for your comment. We invite you to give your opinion directly on the article in question. For your information, we'll be thinking about improving our rations over the coming months. Sincerely yours, Team Lyo

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Jean T.

Rating: 5 out of 5

Published on 29/08/2019 à 13h39 following a purchase from 29/08/2019

3rd transat. Always on top.

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Lucas R.

Rating: 5 out of 5

Published on 29/08/2019 à 13h39 following a purchase from 29/08/2019

3rd transat. Always on top.

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Comprador verificado

Rating: 5 out of 5

Published on 29/08/2019 à 12h58 following a purchase from 29/08/2019

Everything perfect

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Pierre M.

Rating: 5 out of 5

Published on 29/08/2019 à 10h49 following a purchase from 29/08/2019

Super nothing to say

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Michel M.

Rating: 5 out of 5

Published on 29/08/2019 à 10h49 following a purchase from 29/08/2019

Super nothing to say

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Laurent M.

Rating: 5 out of 5

Published on 29/08/2019 à 09h17 following a purchase from 29/08/2019

An available, responsive team that can get things organized even on a tight schedule.

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Theo L.

Rating: 5 out of 5

Published on 29/08/2019 à 09h17 following a purchase from 29/08/2019

An available, responsive team that can get things organized even on a tight schedule.

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