Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

All reviews

M
Michele G.
Rating: 5 out of 5
following a purchase from 14/05/2025
Good value for money Fast delivery
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Nicole L.
Rating: 5 out of 5
following a purchase from 10/03/2025
GOOD PRODUCT
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Veronique T.
Rating: 5 out of 5
following a purchase from 14/05/2025
Excellent
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M
Maceo P.
Rating: 5 out of 5
following a purchase from 14/05/2025
Fast delivery, exact content
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Valerie D.
Rating: 5 out of 5
following a purchase from 14/05/2025
Perfect... Good products and appreciated commercial rapport during the delivery issue.. thank you!
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Lisa R.
Rating: 5 out of 5
following a purchase from 13/05/2025
Perfect
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Loann S.
Rating: 5 out of 5
following a purchase from 13/05/2025
Top notch!
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Nataly D.
Rating: 5 out of 5
following a purchase from 13/05/2025
Impeccable
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Claudine P.
Rating: 5 out of 5
following a purchase from 12/05/2025
very good wine - I recommend
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Thierry P.
Rating: 5 out of 5
following a purchase from 12/05/2025
This rosé won me over right away, very clear, crystalline, drinks like water and leaves no bitterness. Its price is reasonable. I recommend it to lovers of good rosé.
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Robert P.
Rating: 5 out of 5
following a purchase from 12/05/2025
Top as usual with one downside that the delivery was not up to par this time. I waited 3 hours from 9-12 (DPD delivery slot) and nothing, no message and then I noticed, on my own initiative, that my package was delivered in the afternoon directly to a pickup point for me to collect myself. This is not home delivery nor a way how all this unfolded.
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Jean-Yves S.
Rating: 5 out of 5
following a purchase from 11/05/2025
Fast delivery, perfect packaging, no damage, waiting for tasting let the wine rest for a few days…
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Jean Y.
Rating: 1 out of 5
following a purchase from 09/05/2025
Ah shit, pathetic scam
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Ulf S.
Rating: 5 out of 5
following a purchase from 10/05/2025
Excellent and fast delivery; high quality of the delivered wines. Anytime again.
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Georges P.
Rating: 5 out of 5
following a purchase from 09/05/2025
Delivered as expected and well packaged
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Franck M.
Rating: 5 out of 5
following a purchase from 07/05/2025
Perfect!
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Paul B.
Rating: 5 out of 5
following a purchase from 07/05/2025
Very good fruity rosé and still tannic. Thank you
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Philippe H.
Rating: 5 out of 5
following a purchase from 06/05/2025
Everything was perfect. Thank you
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Joel M.
Rating: 2 out of 5
following a purchase from 05/05/2025
Big confusion with the order, whether intentional or not? In any case, I remain in doubt. Offering a set of 6 bottles and only receiving one!!!!!!!
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Domenico S.
Rating: 5 out of 5
following a purchase from 02/05/2025
A nice little rosé for all occasions
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Anicet B.
Rating: 5 out of 5
following a purchase from 05/05/2025
Perfect
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Rodolphe D.
Rating: 5 out of 5
following a purchase from 05/05/2025
Excellent and very fast!
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Jean-Pierre M.
Rating: 4 out of 5
following a purchase from 04/05/2025
Impeccable, timing and taste!
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Alain G.
Rating: 5 out of 5
following a purchase from 04/05/2025
No problem
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F
Françoise L.
Rating: 5 out of 5
following a purchase from 02/05/2025
I hope the wine will be as good as the one from 2022
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Patricia P.
Rating: 5 out of 5
following a purchase from 03/05/2025
Perfect delivery, delicious wine!
C
Christian F.
Rating: 4 out of 5
following a purchase from 04/05/2025
Very good
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Francoise C.
Rating: 5 out of 5
following a purchase from 03/05/2025
Perfect
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Didier B.
Rating: 5 out of 5
following a purchase from 03/05/2025
Very satisfied with the merlot you sent me. I would gladly order from you again.
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Frank T.
Rating: 5 out of 5
following a purchase from 01/05/2025
Fast delivery and impeccable packaging.
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Françoise F.
Rating: 5 out of 5
following a purchase from 02/05/2025
Purchase, shipping, package tracking, SMS for info, speed... Everything went perfectly! It's quite rare to highlight :)
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Marc D.
Rating: 5 out of 5
following a purchase from 02/05/2025
Top customer service
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Caroline M.
Rating: 5 out of 5
following a purchase from 02/05/2025
Perfect
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Thibault B.
Rating: 5 out of 5
following a purchase from 02/05/2025
Perfect!
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Josee B.
Rating: 5 out of 5
following a purchase from 02/05/2025
Fast adequate shipping
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Nicolas G.
Rating: 5 out of 5
following a purchase from 29/04/2025
Very professional.
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Norbert S.
Rating: 5 out of 5
following a purchase from 01/05/2025
Nothing to report.
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Patrick B.
Rating: 5 out of 5
following a purchase from 30/04/2025
Fast delivery, fruity wine, pleasant in the mouth, very fresh.
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Jean françois R.
Rating: 5 out of 5
following a purchase from 30/04/2025
Very good.
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Erik M.
Rating: 5 out of 5
following a purchase from 29/04/2025
Perfect packaging, reinforced cardboard with dividers.
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