Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 545 published reviews
5 2 271 89% 4 148 6% 3 45 2% 2 28 1% 1 53 2%

Summary of reviews

Gérard bertrand delivers consistently fast and reliable service, with many notes highlighting ultra-fast or very fast delivery, efficient tracking, and well-packaged shipments that keep bottles intact. Customers praise the quality of wines at attractive or reasonable prices, with multiple mentions of quality products and favorable value for money. The shopping experience is described as simple and seamless, with easy ordering, professional service, and useful follow-up, including accurate delivery timing and responsive communication. Overall, the store is viewed as dependable for timely arrivals, strong product quality, and attentive customer care.

All reviews

F
Frederic G.
Rating: 5 out of 5
following a purchase from 13/05/2024
Very good, short delivery time
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Bastien D.
Rating: 5 out of 5
following a purchase from 12/05/2024
Very good
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Ludovic F.
Rating: 5 out of 5
following a purchase from 12/05/2024
Good choice of wines and perfect delivery
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David B.
Rating: 5 out of 5
following a purchase from 08/05/2024
Perfect
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Jean Claude L.
Rating: 5 out of 5
following a purchase from 12/05/2024
I received the parcel in good condition very quickly.but I have not yet tasted the wine! jean claude
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Alain B.
Rating: 2 out of 5
following a purchase from 10/05/2024
well received my package perfect, a little disappointed by the wine, very good smell, fruity taste, the first time after a little impression of drinking red wine with water
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Gabriele R.
Rating: 5 out of 5
following a purchase from 09/05/2024
Super
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Frederic F.
Rating: 5 out of 5
following a purchase from 07/05/2024
fast shipping... excellent wine!
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Jean-Yves B.
Rating: 5 out of 5
following a purchase from 07/05/2024
Perfect
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Jocelyne Fayn F.
Rating: 5 out of 5
following a purchase from 06/05/2024
The Syrah Naturae is great. Thanks
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Solange E.
Rating: 2 out of 5
following a purchase from 06/05/2024
I still haven't received my parcel chrono says my parcel is damaged I'm still waiting to receive my parcel
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Mr J.
Rating: 5 out of 5
following a purchase from 06/05/2024
Everything is as I expected, nothing to complain about.
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Alexandra C.
Rating: 5 out of 5
following a purchase from 06/05/2024
PERFECT
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Jean Paul J.
Rating: 5 out of 5
following a purchase from 06/05/2024
Perfect, simply delivered on time
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Fabien H.
Rating: 5 out of 5
following a purchase from 05/05/2024
Clear site, pleasant to consult. Fast order processing and delivery. Perfect.
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Stephane V.
Rating: 5 out of 5
following a purchase from 05/05/2024
The wine is excellent but the transporter sucks (GLS)the wooden crates were completely broken!!!!
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Penelope C.
Rating: 3 out of 5
following a purchase from 05/05/2024
Poorly packaged parcel, gift wrapping in folded kraft paper almost damaged, in short disappointed by the care taken with the parcel.
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F
François L.
Rating: 1 out of 5
following a purchase from 03/05/2024
Still not received
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Gaël J.
Rating: 5 out of 5
following a purchase from 29/04/2024
Fast and uncomplicated, clear communication during the journey.
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M
Marcel A.
Rating: 5 out of 5
following a purchase from 01/05/2024
Very good
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Cyril B.
Rating: 5 out of 5
following a purchase from 30/04/2024
Just PERFECT
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Marion F.
Rating: 5 out of 5
following a purchase from 30/04/2024
Top!
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Eric W.
Rating: 5 out of 5
following a purchase from 28/04/2024
Serious parcel and very pleasant wines. As described. Thank you
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Olivier P.
Rating: 5 out of 5
following a purchase from 29/04/2024
Everything is perfect
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Philippe L.
Rating: 5 out of 5
following a purchase from 28/04/2024
fast, efficient delivery
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Jean-Jacques M.
Rating: 5 out of 5
following a purchase from 28/04/2024
Perfect and fast shipping
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Martine N.
Rating: 5 out of 5
following a purchase from 27/04/2024
Fast delivery, well packaged product. We will repeat this experience, perhaps with a new wine discovery.
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Faustine J.
Rating: 5 out of 5
following a purchase from 26/04/2024
very very good
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Jean D.
Rating: 5 out of 5
following a purchase from 27/04/2024
fast delivery. Very strong packaging. Very pleasant wines.
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Morandi L.
Rating: 5 out of 5
following a purchase from 25/04/2024
For the moment, I've only tasted the Languedoc red wine, which is very good and holds up well on the palate.
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Anna Maria P.
Rating: 5 out of 5
following a purchase from 26/04/2024
We have tried 1 white and 1 red, they are very good.
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Francoise C.
Rating: 5 out of 5
following a purchase from 25/04/2024
I really like the rosé I ordered. I'm reading the story of this family. Bravo !
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Isabelle M.
Rating: 5 out of 5
following a purchase from 25/04/2024
Package conforms to order received on time no problem
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Mohamed G.
Rating: 5 out of 5
following a purchase from 24/04/2024
Very good product and on time delivery. Thank you for your seriousness
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Manon C.
Rating: 5 out of 5
following a purchase from 22/04/2024
The bottles are sublime and the packaging top-notch. Can't wait to taste them.
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Sophie L.
Rating: 5 out of 5
following a purchase from 21/04/2024
Perfect Fast delivery
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Susan D.
Rating: 5 out of 5
following a purchase from 21/04/2024
Great!
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Sylvie M.
Rating: 1 out of 5
following a purchase from 21/04/2024
The site advertised free delivery on orders over 25 euros if I remember correctly. And I paid a fee because, according to the reply I received, the promotion was over.
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A
Arnaud G.
Rating: 5 out of 5
following a purchase from 20/04/2024
Fast shipping.
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C
Carlos T.
Rating: 5 out of 5
following a purchase from 20/04/2024
The parcel was delivered... but to my home, even though I had set up a relay point! Then not even an email or sms warning me of the passage! The parcel was left in front of my door! Fortunately, it wasn't stolen! The wine arrived but the protocol doesn't inspire confidence! 😂
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