Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

All reviews

C
Coen G.
Rating: 5 out of 5
following a purchase from 09/03/2024
very well
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Gerhard K.
Rating: 5 out of 5
following a purchase from 09/03/2024
Super
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Michael R.
Rating: 5 out of 5
following a purchase from 09/03/2024
👍🏻
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Patrick C.
Rating: 5 out of 5
following a purchase from 09/03/2024
As usual, everything went smoothly.
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M
Michelle L.
Rating: 5 out of 5
following a purchase from 08/03/2024
Well received. No problem
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Philippe H.
Rating: 5 out of 5
following a purchase from 06/03/2024
Everything was perfect: the order, the follow-up, the packaging and the delivery. Thank you very much
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Olivier A.
Rating: 4 out of 5
following a purchase from 04/03/2024
Very good
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C
Cyrille P.
Rating: 5 out of 5
following a purchase from 05/03/2024
Perfect service from order to delivery.
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Marie france P.
Rating: 5 out of 5
following a purchase from 04/03/2024
wine delivered very quickly not yet tasted! I let it rest a little!
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C
Catherine N.
Rating: 5 out of 5
following a purchase from 04/03/2024
Very good product, previously tasted in a restaurant
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Dimitri V.
Rating: 5 out of 5
following a purchase from 04/03/2024
Great delivery, everything is perfect!
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Xavier F.
Rating: 1 out of 5
following a purchase from 02/03/2024
Hello, The wooden crate was sent broken (the delivery box was in perfect condition). It's a miracle that the bottles didn't break in transit.
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N
Najet A.
Rating: 5 out of 5
following a purchase from 01/03/2024
Everything was in order and delivered on time
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J
Jack C.
Rating: 2 out of 5
following a purchase from 01/03/2024
Boxes vides❗️❗️
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E
Eric L.
Rating: 5 out of 5
following a purchase from 01/03/2024
I was delivered very quickly. My bottles were very well packaged. The price is just right for me and the quality is spot on. Many thanks++.
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Luce B.
Rating: 5 out of 5
following a purchase from 29/02/2024
Received twice, everything was in order
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E
Emilie F.
Rating: 5 out of 5
following a purchase from 28/02/2024
Delivery on time, bottles well protected, and of course, what a pleasure to be able to find these bottles while living far from the estate! Thank you so much!
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G
Gilles L.
Rating: 5 out of 5
following a purchase from 27/02/2024
At the top
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S
Simon M.
Rating: 5 out of 5
following a purchase from 28/02/2024
Fast and good packaging
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E
Elisabeth C.
Rating: 5 out of 5
following a purchase from 28/02/2024
Order arrived very quickly.
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SYLVIA H.
Rating: 5 out of 5
following a purchase from 27/02/2024
well received.
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Eric Kuntz K.
Rating: 4 out of 5
following a purchase from 26/02/2024
Nothing to say about the order about the delivery about the speed of shipment just disappointed for the engraving on the bottle which is just a simple stroke of pencil I expected a real small engraving but well 🤷🏻‍♂️
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Frank T.
Rating: 5 out of 5
following a purchase from 25/02/2024
Order received in a few days, very well packaged with very good quality products that I will be able to enjoy over the coming months.
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Claude V.
Rating: 5 out of 5
following a purchase from 23/02/2024
A little complicated to place my order and no solution to correct it (I didn't need the gift wrapping, but impossible to remove it).
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C
Claude L.
Rating: 5 out of 5
following a purchase from 22/02/2024
Perfectly satisfied
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Elisabeth J.
Rating: 5 out of 5
following a purchase from 21/02/2024
Fast shipping
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Evelyne A.
Rating: 5 out of 5
following a purchase from 20/02/2024
Fast shipping - good value wine
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Richard S.
Rating: 5 out of 5
following a purchase from 18/02/2024
all 3 are good!
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Maryvonne S.
Rating: 5 out of 5
following a purchase from 17/02/2024
Never disappointed. Very good affordable wine. Tested a few more expensive wines and found them to be excellent.
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Jason G.
Rating: 5 out of 5
following a purchase from 17/02/2024
Very good wine! And very fast delivery. Thank you very much!
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F
Frederic B.
Rating: 4 out of 5
following a purchase from 17/02/2024
Fast delivery. Everything went smoothly, from ordering to receiving the bottles.
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Remi C.
Rating: 5 out of 5
following a purchase from 17/02/2024
Perfect
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M
Maritta R.
Rating: 5 out of 5
following a purchase from 16/02/2024
I am very satisfied. The order was delivered very quickly.
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Bernadette M.
Rating: 3 out of 5
following a purchase from 16/02/2024
Fine
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Philippe O.
Rating: 5 out of 5
following a purchase from 16/02/2024
Easy ordering. Hassle-free delivery.
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M
Monique H.
Rating: 5 out of 5
following a purchase from 15/02/2024
Nice articles. Very nice. Fast delivery. Good
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D
Dieter D.
Rating: 5 out of 5
following a purchase from 15/02/2024
Impeccable.
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D
Didier T.
Rating: 5 out of 5
following a purchase from 14/02/2024
Excellent service
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P
patrice T.
Rating: 5 out of 5
following a purchase from 12/02/2024
nothing to complain about, excellent.
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J
J-François B.
Rating: 5 out of 5
following a purchase from 13/02/2024
Speed, perfect packaging and above all the quality of the product ordered, which I already knew.
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