Customer reviews of GILI’S

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 995 published reviews
5 829 83% 4 85 9% 3 34 3% 2 23 2% 1 24 2%

Summary of reviews

The online store GILI'S excels in delivering high-quality products, with many customers highlighting the beautiful designs and superior craftsmanship of items such as swimsuits and shirts. Fast delivery is consistently praised, with numerous reviews noting that orders arrive promptly and in well-packaged condition, enhancing the overall shopping experience. Customer service stands out for its responsiveness and effectiveness, with shoppers appreciating tailored solutions when needed.

All reviews

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LAETITIA B.
Rating: 5 out of 5
following a purchase from 26/11/2023
Very good. Perfect product. Fast and careful shipping.
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Daniele L.
Rating: 5 out of 5
following a purchase from 26/11/2023
Incredible! Arrived in 24 hours.
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Florence A.
Rating: 5 out of 5
following a purchase from 28/11/2023
Very satisfied with my order... The items are even more beautiful than on the site!
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Muriel B.
Rating: 5 out of 5
following a purchase from 23/11/2023
Speed and item matching the photo.
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Martine C.
Rating: 5 out of 5
following a purchase from 22/11/2023
The site is top-notch. Everything is well packaged, the swimsuit is very beautiful and of very good quality.
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Beatrice S.
Rating: 5 out of 5
following a purchase from 03/11/2023
Fast delivery, good packaging, product corresponds perfectly to the announcement and order.
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Thierry H.
Rating: 5 out of 5
following a purchase from 29/10/2023
Perfect
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Antoine C.
Rating: 5 out of 5
following a purchase from 17/10/2023
The order was delivered quickly and the product meets our expectations.
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Didier P.
Rating: 5 out of 5
following a purchase from 22/10/2023
Excellent, fast and super quality..
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tony B.
Rating: 5 out of 5
following a purchase from 17/10/2023
The garment is compliant, however the change of pickup point to another distant area was not the most interesting.
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stephane F.
Rating: 4 out of 5
following a purchase from 15/10/2023
Very disappointing experience: the shirt appeared beige on the site and was actually yellow.
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A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 24/09/2023
Hello Anne-Laure, We are sorry, the shirt is indeed yellow and white. The information was initially provided in the product sheet, we regret that you did not have this information before finalizing your purchase. In case of a complaint, please feel free to contact our customer service beforehand so that we can discuss the product(s) that did not meet your expectations :) Wishing you a very good day! The Gili's team.
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Response from GILI’S
Order received on time. The product matches the photo. Nice cut and good quality.
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/09/2023
Product corresponding to my expectations.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/09/2023
Good cut and nice quality.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/09/2023
Quality clothing made with care, fast delivery, I am very satisfied!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/09/2023
Nothing to report, very good.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/09/2023
Quality products, fast delivery.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/09/2023
Returning something is too hard (I am German).
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A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/09/2023
Super quality of swim shorts. I highly recommend.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/09/2023
After a first order, via La Redoute, of a swimsuit in size L (I wear size 41 in pants) following the size guide, I returned the product to place a new order for 2 swimsuits in size M. The size is good and the swimsuits are beautiful, certainly not cheap but beautiful.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/08/2023
Fast, efficient service and product well presented with careful packaging.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/08/2023
Very good.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/08/2023
Very good, good quality.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/08/2023
Fast delivery. Clear site and quality product!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/08/2023
Ordered, shipped very quickly and the swimsuit is perfect!!! I recommend!!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/08/2023
It could have been 5 stars if I consider the quality of the product. However, I had to return my order (size too small) and I ordered a larger size. No problem except that Gili's no longer does exchanges and I had to place another order and get a refund for my first order. With €6 less, deducted for administrative fees. I find this very uncommercial!!
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A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/08/2023
I find that buying a women's swimsuit is not clear enough. I ended up buying the bottom twice and upon receipt, I bought the top.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/07/2023
I ordered the Trawangan Light Navy Azulejos and it came fast but.. while I was expecting it to be as shown on the site it came with a blue cord instead of yellow :(
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/08/2023
Very beautiful, I can't wait to wear it. Seems to be of good quality.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/08/2023
Beautiful product, nice design and quick drying.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/08/2023
The swimsuit is great. However, I paid for express delivery and it was delivered 24 hours late.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/07/2023
Very clear and good ergonomics.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/08/2023
Very good.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/08/2023
Ultra fast shipping, even abroad!!!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/08/2023
Great swimsuit but the support mesh could be irritating.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/08/2023
Great stuff, easy shop order, fast delivery, I'm happy.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/08/2023
Effective, fast, and super nice swimsuits!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/08/2023
Very beautiful swimsuit, perfect cut. Perfect with denim shorts as well as in the water.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/08/2023
Impeccable!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/08/2023
Very good after-sales service, nothing to say.
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