Customer reviews of HawaiiSurf

9,4 /10

Based on 10 211 published reviews

5 8 394 82% 4 1 146 11% 3 330 3% 2 130 1% 1 211 2%

Summary of reviews

HawaiiSurf consistently delivers fast and reliable service, with many reviews noting on-time or earlier deliveries, careful packaging, and products arriving in excellent condition. Customers highlight a broad selection and competitive pricing, with many items described as well-packaged and true to photos or expectations, including boards, wheels, wetsuits, and skate gear. The store’s communication and support are repeatedly praised, from prompt responses and efficient follow-ups to smooth returns and helpful assistance when delivery issues arise. Overall, shoppers repeatedly report a seamless ordering experience, strong product quality, and dependable shipping and service.

All reviews

Acheteur Vérifié

Published on 16/01/2019, 13:49 following a purchase from 11/01/2019

Received on time
Good product conforms
Good packaging

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Acheteur Vérifié

Published on 16/01/2019, 13:41 following a purchase from 13/01/2019

Very good. Good responsiveness. Product perfectly conforms.

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Acheteur Vérifié

Published on 16/01/2019, 13:15 following a purchase from 12/01/2019

Everything arrived on time and in good condition

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Acheteur Vérifié

Published on 16/01/2019, 12:53 following a purchase from 12/01/2019

Super shoes!

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Acheteur Vérifié

Published on 16/01/2019, 08:58 following a purchase from 09/01/2019

Perfect. Impeccable deadline

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Acheteur Vérifié

Published on 15/01/2019, 21:43 following a purchase from 11/01/2019

I am really happy with hawaiisurf, for their availability and their skills! I ordered a plate that was not on the site! An advisor made the necessary arrangements with the manufacturer so that I could get it very quickly! Customer satisfaction at hawaiisurf is a priority, I am convinced!

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Acheteur Vérifié

Published on 15/01/2019, 20:39 following a purchase from 09/01/2019

Simple and effective. The chat for getting advice during the purchase is a big plus.

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Acheteur Vérifié

Published on 15/01/2019, 12:37 following a purchase from 08/01/2019

The skis ordered were packaged far too lightly and were therefore a bit damaged: I do not recommend ordering relatively fragile items

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Acheteur Vérifié

Published on 15/01/2019, 12:30 following a purchase from 09/01/2019

Order delivered in 48 hours top chrono as promised

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Acheteur Vérifié

Published on 14/01/2019, 20:29 following a purchase from 08/01/2019

Didactic!

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Acheteur Vérifié

Published on 14/01/2019, 20:27 following a purchase from 09/01/2019

Item not compliant I will return it as soon as possible

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Acheteur Vérifié

Published on 14/01/2019, 20:21 following a purchase from 09/01/2019

Top

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Acheteur Vérifié

Published on 14/01/2019, 13:41 following a purchase from 09/01/2019

Good reception of the order I would definitely recommend this site ;)

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Acheteur Vérifié

Published on 14/01/2019, 13:30 following a purchase from 05/01/2019

The site is very well done, I found exactly what I was looking for. However, I was not informed about the delivery to the relay point, I had to contact Hawaii Surf to find out where the delivery was

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Acheteur Vérifié

Published on 14/01/2019, 13:21 following a purchase from 07/01/2019

Great price. Fast delivery, product compliant and well packaged. Perfect.

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Acheteur Vérifié

Published on 14/01/2019, 13:20 following a purchase from 09/01/2019

But the phone service did not answer in the morning

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Acheteur Vérifié

Published on 14/01/2019, 09:49 following a purchase from 08/01/2019

Perfect, after placing several orders on Hawaiisurf I am really satisfied, it arrives on time, the products are good and the prices attractive! Don't hesitate!

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Acheteur Vérifié

Published on 13/01/2019, 23:06 following a purchase from 26/12/2018

Interesting prices and a wide choice. I recommend.

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Acheteur Vérifié

Published on 13/01/2019, 20:48 following a purchase from 06/01/2019

My delivery suffered damage due to Chronopost and the person I spoke to on the site was super understanding, attentive, gave good advice and was very pleasant. Waiting for my refund, I recommend the site and the staff is great ...

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Acheteur Vérifié

Published on 13/01/2019, 18:34 following a purchase from 09/01/2019

Customer support via chat during purchase is top! Fast and efficient. I am delighted

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Acheteur Vérifié

Published on 13/01/2019, 18:30 following a purchase from 10/01/2019

Perfect

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Acheteur Vérifié

Published on 13/01/2019, 18:03 following a purchase from 06/01/2019

Good delivery service. Package received on the announced date. Very serious service.

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Acheteur Vérifié

Published on 12/01/2019, 21:25 following a purchase from 05/01/2019

Very good

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Acheteur Vérifié

Published on 12/01/2019, 17:57 following a purchase from 09/01/2019

Super price defying all competition and hyper express shipping

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Acheteur Vérifié

Published on 12/01/2019, 17:33 following a purchase from 09/01/2019

Very simple

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Acheteur Vérifié

Published on 12/01/2019, 17:02 following a purchase from 09/01/2019

Very fast!

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Acheteur Vérifié

Published on 12/01/2019, 15:28 following a purchase from 09/01/2019

Very professional: time between order and delivery: 4 days, product compliant and well protected

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Acheteur Vérifié

Published on 12/01/2019, 14:29 following a purchase from 09/01/2019

Very good

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Acheteur Vérifié

Published on 12/01/2019, 13:49 following a purchase from 09/01/2019

Impeccable nothing to complain about!!!

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Acheteur Vérifié

Published on 12/01/2019, 13:44 following a purchase from 06/01/2019

Excellent service satisfied in every way!

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Acheteur Vérifié

Published on 12/01/2019, 13:38 following a purchase from 09/01/2019

Fast and perfect items

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Acheteur Vérifié

Published on 12/01/2019, 12:13 following a purchase from 27/12/2018

A delivery issue via the partner but very well managed by the teams. A big thank you to them for searching and managing to resolve the problem.

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Acheteur Vérifié

Published on 11/01/2019, 23:18 following a purchase from 09/01/2019

On time

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Acheteur Vérifié

Published on 11/01/2019, 20:54 following a purchase from 08/01/2019

Product as described. Fast delivery. Person on the phone attentive. I highly recommend this site and store. Thank you!

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Acheteur Vérifié

Published on 11/01/2019, 20:09 following a purchase from 05/01/2019

Very good; order as described and delivered on time

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Acheteur Vérifié

Published on 11/01/2019, 19:32 following a purchase from 04/01/2019

Great bag
Ultra fast delivery

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Acheteur Vérifié

Published on 11/01/2019, 17:48 following a purchase from 09/01/2019

Fast and efficient!

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Acheteur Vérifié

Published on 11/01/2019, 14:19 following a purchase from 08/01/2019

Ideal

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Acheteur Vérifié

Published on 11/01/2019, 13:48 following a purchase from 08/01/2019

Fast and everything is ok!! Impeccable

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Acheteur Vérifié

Published on 11/01/2019, 13:36 following a purchase from 09/01/2019

Very fast shipping and well-packaged product

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