Customer reviews of HawaiiSurf

9,4 /10

Based on 10 211 published reviews

5 8 394 82% 4 1 146 11% 3 330 3% 2 130 1% 1 211 2%

Summary of reviews

HawaiiSurf consistently delivers fast and reliable service, with many reviews noting on-time or earlier deliveries, careful packaging, and products arriving in excellent condition. Customers highlight a broad selection and competitive pricing, with many items described as well-packaged and true to photos or expectations, including boards, wheels, wetsuits, and skate gear. The store’s communication and support are repeatedly praised, from prompt responses and efficient follow-ups to smooth returns and helpful assistance when delivery issues arise. Overall, shoppers repeatedly report a seamless ordering experience, strong product quality, and dependable shipping and service.

All reviews

Acheteur Vérifié

Published on 03/08/2018, 03:22 following a purchase from 29/07/2018

Product conforms to order and speed of delivery

Translated reviews

Acheteur Vérifié

Published on 02/08/2018, 19:39 following a purchase from 14/07/2018

To recommend and friendly, helpful, and good advice customer service

Translated reviews

Acheteur Vérifié

Published on 02/08/2018, 18:34 following a purchase from 29/07/2018

The container of my order is open (the box opened, a wheel rolling around in the bag)

Translated reviews

Response from HawaiiSurf Published on 23/08/2018

Hello,
We apologize for the wheel package, unfortunately, we cut them because it is not practical for storage and shipping (about 2 times larger than what you received) that is why we put the wheels in an additional bag. This not being really a problem, the order itself having been delivered in 24h and the wheels received perfectly new, why do we have a 2/5?
Best regards
Romain
HAWAIISURF

Acheteur Vérifié

Published on 01/08/2018, 15:37 following a purchase from 27/07/2018

Great! Fast shipping, I recommend without any problem :)

Translated reviews

Acheteur Vérifié

Published on 01/08/2018, 13:11 following a purchase from 28/07/2018

Easy product search and payment with a code request, it's perfect

Translated reviews

Acheteur Vérifié

Published on 31/07/2018, 17:31 following a purchase from 12/07/2018

Excellent

Translated reviews

Acheteur Vérifié

Published on 31/07/2018, 15:57 following a purchase from 27/07/2018

Great service! Order placed on Friday and delivered on Monday! Very good order tracking, perfect!

Translated reviews

Acheteur Vérifié

Published on 30/07/2018, 09:23 following a purchase from 24/07/2018

Satisfactory

Translated reviews

Acheteur Vérifié

Published on 30/07/2018, 01:38 following a purchase from 25/07/2018

Very fast between order and delivery, perfect

Translated reviews

Acheteur Vérifié

Published on 29/07/2018, 23:17 following a purchase from 23/07/2018

Very good presentation of the products

Translated reviews

Acheteur Vérifié

Published on 29/07/2018, 17:59 following a purchase from 24/07/2018

Very friendly staff, products conform to the site

Translated reviews

Acheteur Vérifié

Published on 29/07/2018, 13:36 following a purchase from 24/07/2018

Received item damaged, several notable dents.

Translated reviews

Response from HawaiiSurf Published on 23/08/2018

Hello,
We have not received any complaints regarding your order. The BBQ has not been unpacked since its production at Picture, where did you notice dents? Otherwise, this space is dedicated to reviews about the store and order processing via Hawaiisurf.com, product reviews are not concerned here.
The processing/tracking/delivery in 24h does not seem to be mentioned in your review/rating.
Best regards
Romain
HAWAIISURF

Acheteur Vérifié

Published on 29/07/2018, 12:25 following a purchase from 24/07/2018

Serious site.
Fast shipping.
Product well packaged.
I am satisfied.

Translated reviews

Acheteur Vérifié

Published on 29/07/2018, 12:10 following a purchase from 25/07/2018

Order received in less than 24h, responses to my questions ultra fast and precise!

Translated reviews

Acheteur Vérifié

Published on 29/07/2018, 09:37 following a purchase from 24/07/2018

Many varied choices while having a very satisfactory entry-level range and very good product range!
Precise details of the items. Fast parcel shipping. Don't change anything.

Translated reviews

Acheteur Vérifié

Published on 28/07/2018, 20:48 following a purchase from 24/07/2018

More than reliable

Translated reviews

Acheteur Vérifié

Published on 28/07/2018, 19:28 following a purchase from 23/07/2018

Very satisfied with the product and the welcome in the store when picking up my purchase

Translated reviews

Acheteur Vérifié

Published on 28/07/2018, 19:13 following a purchase from 24/07/2018

You can find everything a rider could be looking for. Only downside, some models are not available in certain sizes and the site does not offer the possibility to order them even if it means waiting a few weeks

Translated reviews

Acheteur Vérifié

Published on 28/07/2018, 17:16 following a purchase from 24/07/2018

TOP :)

Translated reviews

Acheteur Vérifié

Published on 28/07/2018, 15:50 following a purchase from 24/07/2018

Super

Translated reviews

Acheteur Vérifié

Published on 28/07/2018, 14:14 following a purchase from 24/07/2018

Delivery was done very quickly, professional staff who were able to offer me solutions for my first order which was defective and thus I was able to change my choice.

Translated reviews

Acheteur Vérifié

Published on 28/07/2018, 12:45 following a purchase from 24/07/2018

Very responsive. Ordered around 1 PM, my wetsuit was with me at 10:30 AM the next day (hawaisurf is in Paris and I am in Toulon!) great.

Translated reviews

Acheteur Vérifié

Published on 28/07/2018, 12:08 following a purchase from 24/07/2018

very good

Translated reviews

Acheteur Vérifié

Published on 27/07/2018, 16:15 following a purchase from 23/07/2018

Well-presented and stocked site, fast delivery

Translated reviews

Acheteur Vérifié

Published on 27/07/2018, 15:46 following a purchase from 07/07/2018

Nothing to complain about! Perfect

Translated reviews

Acheteur Vérifié

Published on 26/07/2018, 06:29 following a purchase from 22/07/2018

My favorite site for buying clothing or skate equipment, prices that defy all competition and a wide enough choice I love it

Translated reviews

Acheteur Vérifié

Published on 25/07/2018, 23:59 following a purchase from 21/07/2018

Tip top
Plus, you can pay by PayPal

Translated reviews

Acheteur Vérifié

Published on 25/07/2018, 10:44 following a purchase from 21/07/2018

The package arrived on time and in good condition.
I couldn't ask for more.

Translated reviews

Acheteur Vérifié

Published on 25/07/2018, 09:35 following a purchase from 20/07/2018

Perfect! Nothing to say! Thank you ....

Translated reviews

Acheteur Vérifié

Published on 25/07/2018, 08:16 following a purchase from 20/07/2018

the site is pleasant and easy to use.
I received my order in just a few days.
I recommend

Translated reviews

Acheteur Vérifié

Published on 24/07/2018, 21:33 following a purchase from 15/07/2018

Received on time and very well packaged.

Translated reviews

Acheteur Vérifié

Published on 24/07/2018, 12:23 following a purchase from 20/07/2018

Simple and fast

Translated reviews

Acheteur Vérifié

Published on 24/07/2018, 11:40 following a purchase from 16/07/2018

Very good

Translated reviews

Acheteur Vérifié

Published on 24/07/2018, 09:32 following a purchase from 02/07/2018

Always a problem with grip tape why not use mobgrip or jesup instead of cheap grip?

Translated reviews

Acheteur Vérifié

Published on 23/07/2018, 22:43 following a purchase from 19/07/2018

Very good choice of interesting promotions, no problem with the package

Translated reviews

Acheteur Vérifié

Published on 23/07/2018, 21:46 following a purchase from 19/07/2018

Excellent

Translated reviews

Acheteur Vérifié

Published on 23/07/2018, 15:03 following a purchase from 19/07/2018

Fast delivery

Translated reviews

Acheteur Vérifié

Published on 23/07/2018, 08:07 following a purchase from 17/07/2018

Simple and efficient site but often lacks information to choose the right equipment.

Translated reviews

Acheteur Vérifié

Published on 23/07/2018, 07:57 following a purchase from 16/07/2018

Simple and effective.

Translated reviews

Acheteur Vérifié

Published on 22/07/2018, 21:52 following a purchase from 18/07/2018

Professional, quick, and neat.

Translated reviews