Customer reviews of HawaiiSurf

9,4 /10

Based on 10 211 published reviews

5 8 394 82% 4 1 146 11% 3 330 3% 2 130 1% 1 211 2%

Summary of reviews

HawaiiSurf consistently delivers fast and reliable service, with many reviews noting on-time or earlier deliveries, careful packaging, and products arriving in excellent condition. Customers highlight a broad selection and competitive pricing, with many items described as well-packaged and true to photos or expectations, including boards, wheels, wetsuits, and skate gear. The store’s communication and support are repeatedly praised, from prompt responses and efficient follow-ups to smooth returns and helpful assistance when delivery issues arise. Overall, shoppers repeatedly report a seamless ordering experience, strong product quality, and dependable shipping and service.

All reviews

Acheteur Vérifié

Published on 22/07/2018, 20:02 following a purchase from 18/07/2018

Simple and fast

Translated reviews

Acheteur Vérifié

Published on 22/07/2018, 16:51 following a purchase from 18/07/2018

Effective, fast delivery, easy-to-use site

Translated reviews

Acheteur Vérifié

Published on 22/07/2018, 15:02 following a purchase from 17/07/2018

Fast and reliable

Translated reviews

Acheteur Vérifié

Published on 22/07/2018, 13:20 following a purchase from 18/07/2018

Overall very good! I would have liked a confirmation SMS for shipping, and a slightly more reassuring packaging, but everything went smoothly, and the board is beautiful.. Excellent point to HS for also participating in the sales including on the Boards!! BRAVO!! A major store I have known for over 30 years, and I am delighted to see them still around!! LONG LIFE and THANK YOU!!

Translated reviews

Acheteur Vérifié

Published on 22/07/2018, 07:49 following a purchase from 17/07/2018

Always clear and efficient

Translated reviews

Acheteur Vérifié

Published on 21/07/2018, 15:59 following a purchase from 16/07/2018

Order received very quickly, everything is there. Perfect!

Translated reviews

Acheteur Vérifié

Published on 21/07/2018, 15:47 following a purchase from 07/07/2018

Complete site, which has in real time the products from the magazine

Translated reviews

Acheteur Vérifié

Published on 21/07/2018, 14:15 following a purchase from 16/07/2018

Still not delivered, although it was supposed to arrive yesterday

Translated reviews

Acheteur Vérifié

Published on 21/07/2018, 12:04 following a purchase from 14/07/2018

I recommend this site, fast delivery, prices are not excessive and a wide choice for all sliding sports

Translated reviews

Acheteur Vérifié

Published on 21/07/2018, 11:03 following a purchase from 16/07/2018

practical

Translated reviews

Acheteur Vérifié

Published on 21/07/2018, 10:50 following a purchase from 16/07/2018

Very serious. I have never been delivered so quickly. I followed the site's instructions for the size and the model fits me perfectly.

Translated reviews

Acheteur Vérifié

Published on 20/07/2018, 17:21 following a purchase from 16/07/2018

Ultra fast and careful shipping!!

Translated reviews

Acheteur Vérifié

Published on 20/07/2018, 08:36 following a purchase from 15/07/2018

Fast and efficient.

Translated reviews

Acheteur Vérifié

Published on 20/07/2018, 02:40 following a purchase from 15/07/2018

fast delivery. perfect packaging

Translated reviews

Acheteur Vérifié

Published on 19/07/2018, 23:37 following a purchase from 13/07/2018

Good store, very good price, I called before placing my order and the person answered my questions, he was very friendly. I ordered right away, received quickly

Translated reviews

Acheteur Vérifié

Published on 19/07/2018, 23:22 following a purchase from 14/07/2018

Nothing to report, fast, compliant, perfect

Translated reviews

Acheteur Vérifié

Published on 19/07/2018, 22:21 following a purchase from 14/07/2018

Very good

Translated reviews

Acheteur Vérifié

Published on 19/07/2018, 14:37 following a purchase from 14/07/2018

lacks technical characteristics of the products

Translated reviews

Acheteur Vérifié

Published on 19/07/2018, 13:39 following a purchase from 26/06/2018

The order went very well. I chose to pick them up at the store, it was ready a few minutes after I made the payment on the site. On site, I found them a bit too big and the sellers immediately went to see if there were other sizes available. And generally, I have never had any problems with this store.

Translated reviews

Acheteur Vérifié

Published on 18/07/2018, 20:26 following a purchase from 11/07/2018

Tb for Hawaiisurf, however, it is absolutely necessary to change the carrier TNT: I paid for home delivery and on 13/7, the delivery person did not bother to ring my doorbell even though 3 people were present and he dropped my package directly at a relay point. I went to pick it up but it was nowhere to be found at the relay. I then filed a complaint with TNT and they were supposed to call me back after contacting the delivery person. But two days later, I called back because I hadn't heard anything. Finally, my package was at the relay but since it was closed on Monday, I had to wait until Tuesday 17/7 to retrieve it!! I told my contact that all this would never have happened if the carrier had done their job, which is to deliver to my home. WELL, THEY HUNG UP ON ME!!

Translated reviews

Acheteur Vérifié

Published on 18/07/2018, 16:32 following a purchase from 12/07/2018

PRODUCT CONFORMING TO PHOTOS. WELL PACKAGED. DELIVERY ON TIME. TO TRY...

Translated reviews

Acheteur Vérifié

Published on 18/07/2018, 11:52 following a purchase from 13/07/2018

Very good, always someone to respond by email if needed

Translated reviews

Acheteur Vérifié

Published on 18/07/2018, 07:38 following a purchase from 13/07/2018

Fast shipping

Translated reviews

Acheteur Vérifié

Published on 18/07/2018, 07:35 following a purchase from 10/07/2018

Perfect packaging, shipment of the package on time.

Translated reviews

Acheteur Vérifié

Published on 18/07/2018, 01:53 following a purchase from 14/07/2018

Perfect! Best store in France!!

Translated reviews

Acheteur Vérifié

Published on 17/07/2018, 22:23 following a purchase from 09/07/2018

Order arrived on the scheduled date and well packaged. I am satisfied

Translated reviews

Acheteur Vérifié

Published on 17/07/2018, 21:13 following a purchase from 13/07/2018

Good reception, quick preparation, I recommend

Translated reviews

Acheteur Vérifié

Published on 17/07/2018, 20:16 following a purchase from 07/07/2018

Very serious, fast shipping

Translated reviews

Acheteur Vérifié

Published on 17/07/2018, 19:40 following a purchase from 13/07/2018

The site is very good but the xcel 3/2 Infiniti ordered was extremely poorly folded and the neoprene on both legs above the knees has significant creases... sure it was on sale but it's a shame anyway....

Translated reviews

Acheteur Vérifié

Published on 17/07/2018, 16:39 following a purchase from 10/07/2018

The products were in accordance with the order and they were delivered within the announced timeframe (3 days). The packaging was a bit light (no bubble wrap for the skateboard) and the product could have been damaged during transport.

Translated reviews

Acheteur Vérifié

Published on 17/07/2018, 11:54 following a purchase from 12/07/2018

the delivery person did not come to my home. I pay for delivery for nothing. forced to go to a relay point. too bad.

Translated reviews

Acheteur Vérifié

Published on 17/07/2018, 09:59 following a purchase from 06/07/2018

Very good products, nothing to complain about regarding the store. However, absolutely avoid home delivery by TNT! While I was entitled to free delivery to a relay point, I decided to pay 7.90 euros for home delivery because it was more convenient for me. Except that TNT didn't even bother to come to my home and directly dropped my package at a relay point 8km from my house at the beginning of the day! Paying nearly 8 euros for a service I was entitled to for free is a bit hard to swallow...

Translated reviews

Acheteur Vérifié

Published on 17/07/2018, 08:18 following a purchase from 12/07/2018

No problem, just perfect! :)

Translated reviews

Acheteur Vérifié

Published on 17/07/2018, 07:52 following a purchase from 07/07/2018

Quality products and interesting prices

Translated reviews

Acheteur Vérifié

Published on 16/07/2018, 17:42 following a purchase from 12/07/2018

Almost perfect

Translated reviews

Acheteur Vérifié

Published on 16/07/2018, 16:46 following a purchase from 11/07/2018

Order processed very quickly and received on time.

Translated reviews

Acheteur Vérifié

Published on 16/07/2018, 11:21 following a purchase from 06/07/2018

Order prepared within the deadlines. I opted for in-store pickup. At delivery, the friendly reception and advice from the sellers is appreciated.

Translated reviews

Acheteur Vérifié

Published on 16/07/2018, 10:22 following a purchase from 11/07/2018

Very good, delivered on time

Translated reviews

Acheteur Vérifié

Published on 15/07/2018, 23:26 following a purchase from 10/07/2018

Very good! It would really be nice if delivery to relay points was not charged

Translated reviews

Acheteur Vérifié

Published on 15/07/2018, 16:32 following a purchase from 10/07/2018

For every order, a flawless performance, whether for boards, textiles, or a watch. Fast and efficient

Translated reviews