HawaiiSurf consistently delivers fast and reliable service, with many reviews noting on-time or earlier deliveries, careful packaging, and products arriving in excellent condition. Customers highlight a broad selection and competitive pricing, with many items described as well-packaged and true to photos or expectations, including boards, wheels, wetsuits, and skate gear. The store’s communication and support are repeatedly praised, from prompt responses and efficient follow-ups to smooth returns and helpful assistance when delivery issues arise. Overall, shoppers repeatedly report a seamless ordering experience, strong product quality, and dependable shipping and service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2018
Very pleasantly surprised by the speed of delivery (24h), order tracking, seriousness, and professionalism.
Well packaged,
Very satisfied, it was perfect!
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2018
Delivery time respected, package well packaged,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2018
Super fast and compliant order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2018
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2018
I am very happy with my purchase. I called the seller before making my online purchase. I was very well advised. The delivery was very fast. What more can I say but thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2018
Fast delivery
Pleasant and accommodating person on the phone
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2018
Nothing to report, courteous and nice sellers, quality products at unbeatable prices! You can buy with your eyes closed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2018
Perfect, nothing to report!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2018
And a very good customer service!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2018
Nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2018
super site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2018
A very good site. I recommend it without hesitation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2018
very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2018
Super site, super store. Super nice and very competent sellers.
In short, pure happiness
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/04/2018
After receiving my package late and having to go twice for nothing, I realize today after unpacking my package that two of the bearings of the skateboard I ordered do not turn well at all, and one of them seems completely stuck, it does not turn at all. Just to remind you, I asked your 'professionals' to assemble my board when I placed my online order. They were not able to see that the bearings supposed to be 'new' were stuck.
So I imagine that this doesn't concern you, but I will not order anything through your site again and I will hasten to make negative publicity commensurate with the damage suffered.
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Response from HawaiiSurf
Hello Sir.
We are sorry if your experience with us did not go well.
As for the parcel relay that refused your package, this is not our responsibility, it is the relay you chose that refused the delivery, so we unfortunately cannot do anything about it.
Your board was indeed assembled by a professional team as you say, the assembly is done, no trucks upside down, just some faulty bearings. In our workshops when we assemble the boards we do not test them and our preparer certainly missed this unfortunate detail. It happens that some bearings do not turn as well as others when we turn them by hand, but it remains rideable. But we should have noticed that, we will try to manage that internally.
We have sent you today 8 abec 7 bearings to replace the stuck bearings which are normally not lost, a little degreaser or anti-rust should make them more lively.
We sincerely apologize for the inconvenience.
Best regards, Kevin VPC
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2018
Very fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2018
The site is very pleasant to use but I recommend the excellent store even more, intimate as desired and run by a professional and attentive team!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/04/2018
Well, the site itself is okay... it's at the delivery level that there are shortcomings...
Passages without warning, just leaving the notice in the mailbox
Not cool
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2018
Perfect, nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2018
Top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2018
Very good site, ultra fast delivery and perfect product, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2018
As usual, order received super quickly and in excellent condition, nothing to say!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2018
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2018
I recommend, fast delivery in plastic packaging in its box dented on the side.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2018
The reference for skate and roller
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2018
Great!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2018
I asked a question following my order, I did not get a response
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2018
Offers interesting ranges and in my size.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2018
Nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2018
very effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2018
Fast delivery and compliant serious site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2018
Superb
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2018
Fast!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2018
Impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2018
Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2018
Very good fast site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2018
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2018
simple, clear and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2018
Very fast it's practical
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