Customer reviews of HawaiiSurf

9,4 /10

Based on 10 211 published reviews

5 8 394 82% 4 1 146 11% 3 330 3% 2 130 1% 1 211 2%

Summary of reviews

HawaiiSurf consistently delivers fast and reliable service, with many reviews noting on-time or earlier deliveries, careful packaging, and products arriving in excellent condition. Customers highlight a broad selection and competitive pricing, with many items described as well-packaged and true to photos or expectations, including boards, wheels, wetsuits, and skate gear. The store’s communication and support are repeatedly praised, from prompt responses and efficient follow-ups to smooth returns and helpful assistance when delivery issues arise. Overall, shoppers repeatedly report a seamless ordering experience, strong product quality, and dependable shipping and service.

All reviews

Acheteur Vérifié

Published on 31/03/2018, 19:02 following a purchase from 27/03/2018

Super site! The quality is top! I recommended it to 3 other friends and they are as satisfied as I am. Keep it up, it's perfect ⭐⭐⭐⭐⭐

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Acheteur Vérifié

Published on 31/03/2018, 15:05 following a purchase from 27/03/2018

Delivery scheduled for the next day, not received, no tracking news 5 days later. Terrible!

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Response from HawaiiSurf Published on 03/04/2018

Hello,
As indicated when placing the order, the package is available at the pop-up (14, rue du Château-d'Eau, in the 10th arrondissement, 800m from your home) in République as requested for delivery and has been available since Wednesday 28/03.
Best regards
Romain
HAWAIISURF

Acheteur Vérifié

Published on 30/03/2018, 14:00 following a purchase from 26/03/2018

Always very fast, easy payment and lots of choices

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Acheteur Vérifié

Published on 30/03/2018, 02:32 following a purchase from 25/03/2018

Super

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Acheteur Vérifié

Published on 29/03/2018, 20:58 following a purchase from 25/03/2018

Very good

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Acheteur Vérifié

Published on 29/03/2018, 20:42 following a purchase from 25/03/2018

fast and careful shipping

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Acheteur Vérifié

Published on 27/03/2018, 18:47 following a purchase from 20/03/2018

Item as described, well packaged, delivered on time.

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Acheteur Vérifié

Published on 27/03/2018, 16:28 following a purchase from 08/03/2018

Package received on the indicated date and perfectly matching the site's description.

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Acheteur Vérifié

Published on 27/03/2018, 12:02 following a purchase from 22/03/2018

Nothing to report, top

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Acheteur Vérifié

Published on 27/03/2018, 11:01 following a purchase from 21/03/2018

great SEba

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Acheteur Vérifié

Published on 27/03/2018, 09:34 following a purchase from 22/03/2018

Very clear site. Telephone service available for additional information.

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Acheteur Vérifié

Published on 27/03/2018, 08:08 following a purchase from 22/03/2018

Good

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Acheteur Vérifié

Published on 26/03/2018, 22:11 following a purchase from 18/03/2018

Well packaged - Fast - No errors
Successful purchase :)

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Acheteur Vérifié

Published on 26/03/2018, 09:42 following a purchase from 03/03/2018

Very responsive for delivery. I had ordered the wrong size, quick and helpful response from customer service. Exchange without issues. Very satisfied.

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Acheteur Vérifié

Published on 26/03/2018, 06:42 following a purchase from 18/03/2018

Delivery time correct but upon delivery, the box had 2 big holes and a truck was sticking out of the box!! There should have been more protection like bubble wrap or something else because the 2 trucks were just covered with plastic packaging and must have been well mishandled....Fortunately, upon unpacking, no issues.

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Acheteur Vérifié

Published on 25/03/2018, 19:02 following a purchase from 21/03/2018

Very fast delivery

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Acheteur Vérifié

Published on 25/03/2018, 17:08 following a purchase from 21/03/2018

good, sale prices change very quickly, and vary from one size to another

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Acheteur Vérifié

Published on 24/03/2018, 17:26 following a purchase from 20/03/2018

very fast delivery even in the provinces. very good communication to notify by SMS of the order's availability at the pickup point.

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Acheteur Vérifié

Published on 24/03/2018, 10:37 following a purchase from 14/03/2018

Product conforms to my order, delivery within the deadlines. Very satisfied with my purchase.

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Acheteur Vérifié

Published on 24/03/2018, 06:22 following a purchase from 19/03/2018

Super efficient

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Acheteur Vérifié

Published on 23/03/2018, 20:54 following a purchase from 19/03/2018

Super quick delivery & great value

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Acheteur Vérifié

Published on 23/03/2018, 18:16 following a purchase from 19/03/2018

delivery speed

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Acheteur Vérifié

Published on 23/03/2018, 13:17 following a purchase from 15/03/2018

Good

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Acheteur Vérifié

Published on 23/03/2018, 11:13 following a purchase from 13/03/2018

Hello,
Relevant and adapted telephone advice prior to purchase. Fast delivery, secured package. Nothing to complain about, top notch!
Thank you.

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Acheteur Vérifié

Published on 23/03/2018, 09:05 following a purchase from 19/03/2018

Very good

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Acheteur Vérifié

Published on 23/03/2018, 04:07 following a purchase from 19/03/2018

Fast, clean and excellent site with detailed view on the boards

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Acheteur Vérifié

Published on 22/03/2018, 21:35 following a purchase from 18/03/2018

Carefully packaged and delivered quickly. Thank you.

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Acheteur Vérifié

Published on 22/03/2018, 13:45 following a purchase from 16/03/2018

Assembly and shipping impeccable.

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Acheteur Vérifié

Published on 22/03/2018, 05:41 following a purchase from 17/03/2018

Very satisfied with my order, and the delivery times were properly taken into account.

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Acheteur Vérifié

Published on 21/03/2018, 17:51 following a purchase from 17/03/2018

Excellent!!!

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Acheteur Vérifié

Published on 21/03/2018, 10:02 following a purchase from 17/03/2018

very good service and fast

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Acheteur Vérifié

Published on 21/03/2018, 09:03 following a purchase from 14/03/2018

Order received quickly at the relay point.

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Acheteur Vérifié

Published on 20/03/2018, 19:34 following a purchase from 14/03/2018

I had a problem but it was neither Hawaii Surf nor the delivery person's fault, it was the parcel relay that didn't do its job, it got sorted out, I only give 4 stars because I would like the boards I order not to arrive gripped as they are for display, I can't find the option.
In short, Hawaii Surf always delivers!

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Acheteur Vérifié

Published on 20/03/2018, 17:30 following a purchase from 16/03/2018

Nothing to say about the delivery. However, it is difficult, if not very difficult, to communicate with you. I had requested a modification on the order, which was not taken into account, nor any comment. I sent a comment upon receipt, without any news as well. So I will have a skateboard that is not the one of my dreams and will have to modify it later, too bad,

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Acheteur Vérifié

Published on 20/03/2018, 14:30 following a purchase from 15/03/2018

Very professional and very accessible site
Responds and gives very precise advice by email or phone
Difficult to find better

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Acheteur Vérifié

Published on 20/03/2018, 11:30 following a purchase from 16/03/2018

Interesting products

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Acheteur Vérifié

Published on 20/03/2018, 11:09 following a purchase from 15/03/2018

Very well-designed site, you can quickly find what you're looking for

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Acheteur Vérifié

Published on 20/03/2018, 09:42 following a purchase from 28/02/2018

Serious site. Package in good condition

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Acheteur Vérifié

Published on 19/03/2018, 15:51 following a purchase from 15/03/2018

very good

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Acheteur Vérifié

Published on 19/03/2018, 15:37 following a purchase from 13/03/2018

order processing and delivery time very fast

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