Customer reviews of HawaiiSurf

9,4 /10

Based on 10 211 published reviews

5 8 394 82% 4 1 146 11% 3 330 3% 2 130 1% 1 211 2%

Summary of reviews

HawaiiSurf consistently delivers fast and reliable service, with many reviews noting on-time or earlier deliveries, careful packaging, and products arriving in excellent condition. Customers highlight a broad selection and competitive pricing, with many items described as well-packaged and true to photos or expectations, including boards, wheels, wetsuits, and skate gear. The store’s communication and support are repeatedly praised, from prompt responses and efficient follow-ups to smooth returns and helpful assistance when delivery issues arise. Overall, shoppers repeatedly report a seamless ordering experience, strong product quality, and dependable shipping and service.

All reviews

Acheteur Vérifié

Published on 10/03/2018, 19:24 following a purchase from 06/03/2018

With speed

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Acheteur Vérifié

Published on 10/03/2018, 14:08 following a purchase from 05/03/2018

Trustworthy, fast delivery.

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Acheteur Vérifié

Published on 10/03/2018, 14:07 following a purchase from 06/03/2018

Well facilitated to find what one is looking for.

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Acheteur Vérifié

Published on 09/03/2018, 21:19 following a purchase from 04/03/2018

Delivery times a bit long, especially the product preparation stage, but corresponding to what was announced during the order confirmation!

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Acheteur Vérifié

Published on 09/03/2018, 17:51 following a purchase from 05/03/2018

Perfect

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Acheteur Vérifié

Published on 09/03/2018, 17:43 following a purchase from 05/03/2018

Good handling

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Acheteur Vérifié

Published on 09/03/2018, 15:21 following a purchase from 04/03/2018

exemplary speed

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Acheteur Vérifié

Published on 09/03/2018, 14:52 following a purchase from 05/03/2018

I recommend true professionals! And super fast delivery!

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Acheteur Vérifié

Published on 09/03/2018, 14:16 following a purchase from 05/03/2018

no issues - in line with expectations - respect for the delivery date

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Acheteur Vérifié

Published on 09/03/2018, 14:02 following a purchase from 05/03/2018

Order compliant and very fast shipping. I recommend HawaiiSurf EV

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Acheteur Vérifié

Published on 09/03/2018, 09:41 following a purchase from 27/02/2018

Fast and compliant delivery

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Acheteur Vérifié

Published on 08/03/2018, 23:57 following a purchase from 04/03/2018

Very good

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Acheteur Vérifié

Published on 08/03/2018, 22:12 following a purchase from 04/03/2018

Ideal experience.

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Acheteur Vérifié

Published on 08/03/2018, 21:57 following a purchase from 04/03/2018

You did not send me the right product. You took the initiative to substitute my order with a similar product. During the verification with the seller, we noticed the error. Naturally, the initial product was out of stock...

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Response from HawaiiSurf Published on 10/03/2018

Hello Sir, We would like to apologize for this error and inform you that your refund is in progress. Have a pleasant weekend. Best regards, Kevin VPC

Acheteur Vérifié

Published on 08/03/2018, 19:41 following a purchase from 17/02/2018

Super cool!

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Acheteur Vérifié

Published on 08/03/2018, 19:07 following a purchase from 04/03/2018

Very serious

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Acheteur Vérifié

Published on 08/03/2018, 17:58 following a purchase from 03/03/2018

Very well advised by phone, order received on time, very happy with the Hawaï Surf team as usual!

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Acheteur Vérifié

Published on 08/03/2018, 17:52 following a purchase from 03/03/2018

Top as always with Hawaï Surf

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Acheteur Vérifié

Published on 08/03/2018, 15:51 following a purchase from 04/03/2018

Remarkable product and fast delivery.

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Acheteur Vérifié

Published on 07/03/2018, 19:26 following a purchase from 03/03/2018

Hawaiisurf contacted me following an inconsistency (trucks too wide compared to the board) in my order. They were able to advise me and rectify this inconsistency. Top-notch!

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Acheteur Vérifié

Published on 07/03/2018, 13:44 following a purchase from 03/03/2018

expensive shipping fees

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Acheteur Vérifié

Published on 07/03/2018, 11:24 following a purchase from 02/03/2018

Fast and professional, as usual!

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Acheteur Vérifié

Published on 07/03/2018, 11:22 following a purchase from 02/03/2018

Great advice via messenger and phone, order shipped quickly and neatly, nothing to complain about, I will return with complete confidence!!

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Acheteur Vérifié

Published on 07/03/2018, 09:29 following a purchase from 02/03/2018

Excellent site with a lot of choices at all prices! Package well protected and delivered quickly ;)

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Acheteur Vérifié

Published on 06/03/2018, 17:21 following a purchase from 02/03/2018

very good / I recommend :)

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Acheteur Vérifié

Published on 06/03/2018, 16:36 following a purchase from 01/03/2018

Clear site, quality products, very competitive prices.
However, delivery time not respected (ordered before 3 PM for next day delivery. Package received 3 days later)
Very light packaging (a simple cardboard around a snowboard, no protection)

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Acheteur Vérifié

Published on 06/03/2018, 14:41 following a purchase from 02/03/2018

fast and careful shipping.
thank you

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Acheteur Vérifié

Published on 06/03/2018, 14:13 following a purchase from 21/02/2018

professional and quick for deliveries

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Acheteur Vérifié

Published on 06/03/2018, 13:27 following a purchase from 01/03/2018

I ordered a Rayne board received the next day very well packaged perfect I will order again very soon

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Acheteur Vérifié

Published on 06/03/2018, 11:33 following a purchase from 23/02/2018

package finally received not without complications!!! boots conform to what was expected

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Acheteur Vérifié

Published on 06/03/2018, 11:13 following a purchase from 02/03/2018

Order placed on Friday morning, received Saturday morning. Perfect.

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Acheteur Vérifié

Published on 06/03/2018, 10:11 following a purchase from 10/02/2018

Perfect order
The products matched the photos perfectly

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Acheteur Vérifié

Published on 05/03/2018, 19:26 following a purchase from 28/02/2018

Great welcome and great price... Pure happiness :)

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Acheteur Vérifié

Published on 05/03/2018, 17:06 following a purchase from 25/02/2018

I give 3 stars for the unreachability of the order tracking service. No response via Messenger and email. Unreachable by phone. Too bad because the package finally arrived on time despite a late shipment. Your carrier DPD is very efficient.

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Acheteur Vérifié

Published on 05/03/2018, 13:51 following a purchase from 01/03/2018

So good ordered on Thursday arrived on Friday at a price defying all competition I recommend this product

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Acheteur Vérifié

Published on 05/03/2018, 13:38 following a purchase from 21/02/2018

Product conforms to the request, delivery time and service maintained! Good service overall. Site to recommend.

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Acheteur Vérifié

Published on 05/03/2018, 10:39 following a purchase from 22/02/2018

Item at a price defying all competition super careful shipping no issues

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Acheteur Vérifié

Published on 05/03/2018, 07:56 following a purchase from 28/02/2018

fast delivery, thank you, great product

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Acheteur Vérifié

Published on 05/03/2018, 06:13 following a purchase from 28/02/2018

Order processed very quickly, delivery within 2 days! and great product, thanks to the whole team

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Acheteur Vérifié

Published on 04/03/2018, 18:03 following a purchase from 26/02/2018

Good board

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