Customer reviews of HawaiiSurf

very good shipping service

Hawaii Surf has been a reference for decades in the sliding world. From the historic Ivry store of the 90s to online sales, I have never been disappointed. Recently I had a problem with a purchase. The support team (Suellen whom I thank in passing) arranged everything very quickly and with a commercial spirit that is rare these days. Very present beforehand for advice and always at the forefront in case of problems to assist the customer, I can only recommend Hawaii Surf for its choice/quality/price/seriousness ratio.

very bad box content very damaged it was for a gift

Excellent quality price!
Fast delivery
Perfect!

Perfect

Top service, fast, efficient, ultra professional, frankly it's perfect

Your packaging was too fragile, I had the carrier who came back to see me to sign a paper stating that he was not responsible for the damages and yes I think the packaging was not serious since the weight of the boards was just protected from contact with the ground with a piece of cardboard 5mm thick? Clearly, there was a lack of polystyrene at the edges of the cardboard or bubbles to protect the wooden boards, I have one that got damaged. So my recommendation is either to inform the parcel service that it is very fragile because it is just thin and fragile wood after all, so the slightest shock with asphalt can be dramatic or reinforce your packaging at the edges for this kind of product. Like the polystyrene that surrounds televisions for example because the slightest shock during transport exploded the wood, it was obvious that this would happen but it's okay I use it for decoration so I don't care but it will never go in the water, the water will seep into the crack. So 4/5 for the packaging otherwise 5/5 for the products in photos.

Nothing to complain about, perfect

Very happy with the product. Very interesting price.
That said, avoid taking DPD as a delivery provider. Package not delivered to the requested relay point, the location had to be changed without my consent at least three times. Fortunately, I am in a large area with multiple relay points.
Aside from that, I highly recommend your site.

I did not receive the right product, and I am not receiving any response for a possible return from you. Very disappointing.

Top

Part of the order was out of stock

Top!

Fast and efficient delivery

Fast delivery.

Nothing to report, fast shipping

I received my fins with a scratch on one of them, impossible to report

Excellent, fast shipping

Top quality clothing
Nice discovery of the brand Volcom
Top express delivery
Easy returns
Top

Order as expected, shipped quickly, delivery even one day earlier than planned

Easy to navigate site and to find products

Super products, super prices and careful delivery and super fast
Site at the Top

as expected

Perfect

Very well made site and fast delivery!

October 10

Skate Gear Pack of Skate Roller Protections for kids: very good

Quality service
Fast delivery.

Hello, really perfect. Package arrived even faster than expected. Perfect communication. Top item! I totally recommend. Thank you very much to the team.

Hawaiisurf is solid. Both the site and the store in St Jean de Luz. Professional advice, prices below average. All good

Very good

Great purchase.
Very fast delivery.

2nd board ordered from you, never disappointed, everything is perfect thank you

Perfect!

Great site, lots of choices. Fast and efficient

Package well protected

Very responsive despite the order shipping errors

Perfect!

Navigation and ordering very simple, fast and efficient.
I recommend 100%

Perfect, nothing to complain about. HawaiiSurf with complete confidence. See you soon for the next order.