Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

All reviews

J
Julien G.
Rating: 5 out of 5
following a purchase from 03/06/2024
Sports glasses found at a very good price on this site, received in 48 hours.
Very satisfied
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M
Monique T.
Rating: 5 out of 5
following a purchase from 04/06/2024
Perfect service, fast and efficient.
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Olivier C.
Rating: 5 out of 5
following a purchase from 03/06/2024
Super efficient and fast
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Yannick R.
Rating: 5 out of 5
following a purchase from 06/06/2024
Excellent.
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G
Gaël M.
Rating: 5 out of 5
following a purchase from 07/06/2024
Hello, I called for advice and it was impeccable, good welcome from Suellen and good advice too! Keep it up, we can feel the passion on your website as well as on the phone, well done!
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Loraine U.
Rating: 5 out of 5
following a purchase from 06/06/2024
Fast.
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Pierre-Denis L.
Rating: 4 out of 5
following a purchase from 30/05/2024
Very good
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Laurent T.
Rating: 5 out of 5
following a purchase from 29/05/2024
Fast delivery, material corresponds to the order
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S
Stephane B.
Rating: 5 out of 5
following a purchase from 04/06/2024
Very fast delivery! My rollers were well packaged and as ordered. Perfect!
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Thibault T.
Rating: 5 out of 5
following a purchase from 04/06/2024
Perfect.
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V
Vincent N.
Rating: 5 out of 5
following a purchase from 30/05/2024
Very good description and good product on my part
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J
Julien P.
Rating: 5 out of 5
following a purchase from 29/05/2024
Fast and secure shipping! Thank you
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M
Marc P.
Rating: 5 out of 5
following a purchase from 03/06/2024
-
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P
Patrick L.
Rating: 4 out of 5
following a purchase from 26/05/2024
Fast and efficient delivery, nothing to complain about, product conforms to the description.
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Yannick T.
Rating: 5 out of 5
following a purchase from 28/05/2024
Satisfied with the item and fast shipping.
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M
Margit H.
Rating: 5 out of 5
following a purchase from 23/05/2024
Fast delivery, good price, satisfied with the product!
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M
Maxime M.
Rating: 5 out of 5
following a purchase from 19/05/2024
Fast shipping, good board! What more can I say!
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Nicolas B.
Rating: 5 out of 5
following a purchase from 16/05/2024
Order received quickly, I recommend
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Fabien H.
Rating: 4 out of 5
following a purchase from 19/04/2024
Suellen from customer service is really top-notch for customers. Super professional, efficient, and courteous.
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J
Julie R.
Rating: 2 out of 5
following a purchase from 13/05/2024
It's slow and getting responses is always slow. It's been two weeks since I requested the return and it's still SLOW!!!!! No news. I don't know what we're waiting for, a return label can be created in a few moments so it would be great to take advantage of it and move forward a bit.
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M
Morgan S.
Rating: 5 out of 5
following a purchase from 21/05/2024
Always on top
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Arnaud P.
Rating: 4 out of 5
following a purchase from 02/05/2024
Very good service for information, but order with the May bridges which caused delays in reception. I regret that the choice of roller wheels online is becoming more and more limited; more hyper concrete :(
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Aubry E.
Rating: 5 out of 5
following a purchase from 16/05/2024
Fast pleasant site, quick and clear navigation. Order placed easily
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Alexandre D.
Rating: 4 out of 5
following a purchase from 20/05/2024
Very good service, very fast
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F
Franck A.
Rating: 5 out of 5
following a purchase from 28/04/2024
EXTRA MATERIAL
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M
Mauricio R.
Rating: 5 out of 5
following a purchase from 12/05/2024
Very fast shipping for pickup in a store (1 day) and careful with an extra grip offered for each deck, I highly recommend!
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Antoine P.
Rating: 5 out of 5
following a purchase from 12/05/2024
Perfect.
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Andrée S.
Rating: 5 out of 5
following a purchase from 08/05/2024
Very efficient.
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M
Marc P.
Rating: 5 out of 5
following a purchase from 13/05/2024
Perfect
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Pierre G.
Rating: 4 out of 5
following a purchase from 13/05/2024
Fast delivery
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Olivier G.
Rating: 5 out of 5
following a purchase from 10/05/2024
Packaging, delay, customer service, price, everything is perfect!
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Patrick M.
Rating: 5 out of 5
following a purchase from 08/05/2024
Impeccable service. Speed.
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Dorian P.
Rating: 5 out of 5
following a purchase from 01/05/2024
Fast delivery, product meets expectations.
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Sébastien M.
Rating: 5 out of 5
following a purchase from 07/05/2024
No feedback, everything arrived in good condition.
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Jean Frédéric R.
Rating: 5 out of 5
following a purchase from 29/04/2024
Top! Fast and cheap
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A
Aurélien C.
Rating: 5 out of 5
following a purchase from 07/05/2024
Top-notch!!!! Fast and efficient.
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A
Antoine T.
Rating: 5 out of 5
following a purchase from 06/05/2024
Very good purchase with ultra-fast shipping. Thank you.
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L
Lionel L.
Rating: 5 out of 5
following a purchase from 27/04/2024
Delivery without problems, within the deadlines. Very good service!
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S
Sébastien M.
Rating: 5 out of 5
following a purchase from 30/04/2024
No comment, very good, arrived in good condition
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A
Aurélia G.
Rating: 5 out of 5
following a purchase from 27/04/2024
Perfect at all levels! I recommend!
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