Customer reviews of HawaiiSurf

9,4 /10

Based on 10 211 published reviews

5 8 394 82% 4 1 146 11% 3 330 3% 2 130 1% 1 211 2%

Summary of reviews

HawaiiSurf consistently delivers fast and reliable service, with many reviews noting on-time or earlier deliveries, careful packaging, and products arriving in excellent condition. Customers highlight a broad selection and competitive pricing, with many items described as well-packaged and true to photos or expectations, including boards, wheels, wetsuits, and skate gear. The store’s communication and support are repeatedly praised, from prompt responses and efficient follow-ups to smooth returns and helpful assistance when delivery issues arise. Overall, shoppers repeatedly report a seamless ordering experience, strong product quality, and dependable shipping and service.

All reviews

Acheteur Vérifié

Published on 11/10/2016, 16:27 following a purchase from 06/10/2016

very good site

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Acheteur Vérifié

Published on 11/10/2016, 13:18 following a purchase from 07/10/2016

As usual, unbeatable prices, fast, perfect

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Acheteur Vérifié

Published on 11/10/2016, 12:53 following a purchase from 06/10/2016

Fast delivery as expected.
Product as described.

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Acheteur Vérifié

Published on 11/10/2016, 10:34 following a purchase from 04/10/2016

Tip top

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Acheteur Vérifié

Published on 11/10/2016, 06:46 following a purchase from 06/10/2016

very good

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Acheteur Vérifié

Published on 10/10/2016, 23:39 following a purchase from 01/10/2016

very competitive prices and fast delivery.

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Acheteur Vérifié

Published on 10/10/2016, 18:08 following a purchase from 06/10/2016

An item in stock on the site was no longer available in reality, fortunately good customer service offered me several options.

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Acheteur Vérifié

Published on 10/10/2016, 14:46 following a purchase from 06/10/2016

Thank you Marco

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Acheteur Vérifié

Published on 10/10/2016, 14:45 following a purchase from 06/10/2016

Fast delivery, nothing to complain about. However, the skateboards offered do not seem to be properly stocked, as the one I bought had quite a few visible scratches, even some black marker traces intended to hide the defects, which is borderline dishonest. Needs improvement!

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Response from HawaiiSurf Published on 11/10/2016

Hello,
I apologize for the condition of the board received, unfortunately it was the last one in stock for this model, was the board intended to be hung?
Best regards
Romain
HAWAIISURF

Acheteur Vérifié

Published on 10/10/2016, 12:55 following a purchase from 06/10/2016

Very serious, fast delivery. Perfect

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Acheteur Vérifié

Published on 10/10/2016, 11:45 following a purchase from 04/10/2016

Top notch

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Acheteur Vérifié

Published on 10/10/2016, 11:13 following a purchase from 06/10/2016

Order received very quickly, and careful shipping. Ideal order.

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Acheteur Vérifié

Published on 10/10/2016, 06:28 following a purchase from 05/10/2016

Site with a very wide selection and very fast delivery!

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Acheteur Vérifié

Published on 09/10/2016, 21:48 following a purchase from 05/10/2016

Ultra fast delivery. Very good value for money. Product perfectly meets my expectations. I highly recommend.

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Acheteur Vérifié

Published on 09/10/2016, 21:05 following a purchase from 05/10/2016

Well-designed site

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Acheteur Vérifié

Published on 09/10/2016, 20:36 following a purchase from 05/10/2016

Very fast

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Acheteur Vérifié

Published on 09/10/2016, 13:58 following a purchase from 05/10/2016

Almost exclusive on the gullwing pro 3, ultra fast free delivery, prices defying all competition and information with the sellers top notch.

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Acheteur Vérifié

Published on 09/10/2016, 09:19 following a purchase from 05/10/2016

Despite an issue during the order due to real-time stock, the Hawaiisurf team immediately responded to my email explaining the problem and how to resolve it. I therefore ordered a surfboard that arrived 2 days later. The service is top and the team is great. I plan to order again in the coming days.

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Acheteur Vérifié

Published on 08/10/2016, 23:23 following a purchase from 03/10/2016

Very good

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Acheteur Vérifié

Published on 08/10/2016, 23:23 following a purchase from 04/10/2016

Fast and efficient.

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Acheteur Vérifié

Published on 08/10/2016, 21:26 following a purchase from 04/10/2016

fast and efficient, careful shipping

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Acheteur Vérifié

Published on 08/10/2016, 20:59 following a purchase from 04/10/2016

fast and efficient as always

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Acheteur Vérifié

Published on 08/10/2016, 19:56 following a purchase from 04/10/2016

Fast and efficient

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Acheteur Vérifié

Published on 08/10/2016, 16:58 following a purchase from 04/10/2016

Very fast delivery, very good when you're in a hurry!

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Acheteur Vérifié

Published on 08/10/2016, 16:27 following a purchase from 04/10/2016

Top: great communication with the different people I spoke to online.

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Acheteur Vérifié

Published on 08/10/2016, 14:27 following a purchase from 03/10/2016

Really great, I recommend it

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Acheteur Vérifié

Published on 08/10/2016, 12:20 following a purchase from 01/10/2016

Fast shipping, compliant product, low price.

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Acheteur Vérifié

Published on 08/10/2016, 07:14 following a purchase from 03/10/2016

very reliable and very fast delivery.

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Acheteur Vérifié

Published on 07/10/2016, 23:06 following a purchase from 03/10/2016

The delivery was fast and the products are consistent with the images and description. The only problem is that stocks run out quickly, I had to take a pair of skates 'by default' because my size was no longer available in the 3 pairs I was interested in.

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Acheteur Vérifié

Published on 07/10/2016, 19:34 following a purchase from 03/10/2016

Nothing to complain about, friendly team that gives good advice. Fast and careful shipping, PERFECT!

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Acheteur Vérifié

Published on 07/10/2016, 16:00 following a purchase from 03/10/2016

Skates received 2 days after the order, too big so I exchanged them for another. The seller was attentive, great job Hawaii!

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Acheteur Vérifié

Published on 07/10/2016, 09:37 following a purchase from 02/10/2016

there was always the anti-theft device in the pocket of the jacket at the reception,
and I damaged the fabric while removing it - a shame for a jacket at that price!

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Acheteur Vérifié

Published on 07/10/2016, 08:10 following a purchase from 02/10/2016

Very professional

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Acheteur Vérifié

Published on 06/10/2016, 23:18 following a purchase from 02/10/2016

The site is great, delivery times respected and very short, no problems during delivery, honestly nothing to say, keep it up.
Ps: just next time I think that if a customer orders not many clothes like 2 t-shirts it would be better to pack the t-shirts or others earlier than putting them directly in the box, it would be more convenient and it would make the customer think that you are more careful regarding your merchandise and therefore your customer, that's it otherwise nothing to say

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Acheteur Vérifié

Published on 06/10/2016, 21:08 following a purchase from 02/10/2016

Fast and well packaged

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Acheteur Vérifié

Published on 06/10/2016, 20:16 following a purchase from 30/09/2016

Really well done site

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Acheteur Vérifié

Published on 06/10/2016, 18:44 following a purchase from 27/09/2016

no problem

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Acheteur Vérifié

Published on 06/10/2016, 17:45 following a purchase from 02/10/2016

Delivery times respected and product compliant

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Acheteur Vérifié

Published on 06/10/2016, 11:06 following a purchase from 01/10/2016

Fast, clean. Thank you

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Acheteur Vérifié

Published on 06/10/2016, 08:57 following a purchase from 30/09/2016

Order compliant and received in 2 days, completely satisfied.
I will visit the site for any new needs

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