Customer reviews of HawaiiSurf

9,4 /10

Based on 10 211 published reviews

5 8 394 82% 4 1 146 11% 3 330 3% 2 130 1% 1 211 2%

Summary of reviews

HawaiiSurf consistently delivers fast and reliable service, with many reviews noting on-time or earlier deliveries, careful packaging, and products arriving in excellent condition. Customers highlight a broad selection and competitive pricing, with many items described as well-packaged and true to photos or expectations, including boards, wheels, wetsuits, and skate gear. The store’s communication and support are repeatedly praised, from prompt responses and efficient follow-ups to smooth returns and helpful assistance when delivery issues arise. Overall, shoppers repeatedly report a seamless ordering experience, strong product quality, and dependable shipping and service.

All reviews

Acheteur Vérifié

Published on 28/02/2024, 09:55 following a purchase from 04/01/2024

Satisfied, good site and order received quickly

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Acheteur Vérifié

Published on 27/02/2024, 09:25 following a purchase from 13/02/2024

Very good responsiveness, the products arrived on time for the ski holidays. Thank you

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Acheteur Vérifié

Published on 25/02/2024, 11:42 following a purchase from 16/02/2024

Perfect
I was able to speak with someone on the phone who advised me

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Acheteur Vérifié

Published on 23/02/2024, 16:11 following a purchase from 08/02/2024

Perfect, efficient and fast

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Acheteur Vérifié

Published on 22/02/2024, 11:54 following a purchase from 08/02/2024

Hello, I am very satisfied with my purchase,
Top-notch customer service as there was a size error, return and refund without any problem.
Purchase of a new item, everything is ok
Thank you for your professionalism

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Acheteur Vérifié

Published on 21/02/2024, 16:23 following a purchase from 01/02/2024

EVERYTHING IS PERFECT

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Acheteur Vérifié

Published on 20/02/2024, 10:22 following a purchase from 06/02/2024

Order conforms received in 48h, plus very interesting price, seen the day before in the store at 220 euros and bought on the site at 119 euros, very interesting

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Acheteur Vérifié

Published on 20/02/2024, 09:25 following a purchase from 06/02/2024

very good and fast shipping. well packaged

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Acheteur Vérifié

Published on 19/02/2024, 22:06 following a purchase from 06/02/2024

Very good

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Acheteur Vérifié

Published on 19/02/2024, 15:49 following a purchase from 02/02/2024

Good.

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Acheteur Vérifié

Published on 19/02/2024, 13:34 following a purchase from 02/02/2024

Processing speed, boards without issues, clear communications

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Acheteur Vérifié

Published on 17/02/2024, 20:54 following a purchase from 06/02/2024

Very fast shipping, product conforms to my order, very good, I will recommend

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Acheteur Vérifié

Published on 17/02/2024, 19:32 following a purchase from 08/02/2024

I ordered a cap but did not receive the indicated model, I did not return it because it suited the person. Fast shipping.

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Acheteur Vérifié

Published on 17/02/2024, 16:05 following a purchase from 07/02/2024

Good site

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Acheteur Vérifié

Published on 14/02/2024, 19:02 following a purchase from 05/02/2024

Top very fast delivery

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Acheteur Vérifié

Published on 14/02/2024, 18:10 following a purchase from 04/02/2024

Everything is ok. Perfect. Responsiveness, product quality, delivery times, communication: impeccable. Highly recommended!

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Acheteur Vérifié

Published on 14/02/2024, 12:53 following a purchase from 04/02/2024

Perfect very fast

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Acheteur Vérifié

Published on 14/02/2024, 12:52 following a purchase from 02/02/2024

Perfect very fast

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Acheteur Vérifié

Published on 14/02/2024, 11:19 following a purchase from 04/02/2024

Perfect.

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Acheteur Vérifié

Published on 14/02/2024, 10:08 following a purchase from 31/01/2024

Perfect

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Acheteur Vérifié

Published on 11/02/2024, 10:13 following a purchase from 27/01/2024

very fast delivery, competitive prices

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Acheteur Vérifié

Published on 11/02/2024, 09:17 following a purchase from 27/01/2024

Cool

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Acheteur Vérifié

Published on 09/02/2024, 12:57 following a purchase from 31/01/2024

very good user experience. Clear site and honest prices. Fast shipping. All good!

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Acheteur Vérifié

Published on 08/02/2024, 21:02 following a purchase from 30/01/2024

navigation on the site is smooth, easy ordering and delivery nothing to say

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Acheteur Vérifié

Published on 08/02/2024, 16:43 following a purchase from 28/01/2024

very good price and very fast shipping. I recommend. Jérôme

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Acheteur Vérifié

Published on 07/02/2024, 11:11 following a purchase from 27/01/2024

Very easy navigation

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Acheteur Vérifié

Published on 06/02/2024, 10:51 following a purchase from 24/01/2024

Fast and compliant.

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Acheteur Vérifié

Published on 05/02/2024, 21:33 following a purchase from 25/01/2024

Small initial error in the composition of the protection pack accompanying the rollers, well handled by customer service! New complete pack sent back... of superior quality!

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Acheteur Vérifié

Published on 05/02/2024, 21:03 following a purchase from 22/01/2024

Very complete site with ease of choosing sizes.

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Acheteur Vérifié

Published on 02/02/2024, 13:07 following a purchase from 24/01/2024

Delivery a bit long. Package in good condition.

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Acheteur Vérifié

Published on 02/02/2024, 12:34 following a purchase from 20/01/2024

Speed and efficiency. However, the grip of the skate was very poorly applied!

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Response from HawaiiSurf Published on 08/02/2024

Hello, thank you for your feedback. The purchased product corresponds to a skate already gripped by our supplier. Our team remains at your disposal to best resolve the issue. Please provide us with photos of the received product at [email protected] highlighting any defects. Thank you again for your trust, Benjamin.

Acheteur Vérifié

Published on 01/02/2024, 08:59 following a purchase from 18/01/2024

Following an oversight in the order, I congratulate customer service for their responsiveness. They sent me the oversight super quickly as well. My husband was super happy. Thank you.

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Acheteur Vérifié

Published on 31/01/2024, 09:43 following a purchase from 20/01/2024

Fast delivery.

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Acheteur Vérifié

Published on 30/01/2024, 17:47 following a purchase from 11/01/2024

Perfect

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Acheteur Vérifié

Published on 30/01/2024, 10:29 following a purchase from 14/01/2024

Satisfied.

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Acheteur Vérifié

Published on 29/01/2024, 15:48 following a purchase from 17/01/2024

Ultra fast delivery and careful package, shoes conform to their description.

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Acheteur Vérifié

Published on 28/01/2024, 21:52 following a purchase from 15/01/2024

Great choice, great price, very responsive, very good online store!

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Acheteur Vérifié

Published on 28/01/2024, 15:36 following a purchase from 14/01/2024

Everything went well

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Acheteur Vérifié

Published on 28/01/2024, 15:24 following a purchase from 12/01/2024

Very happy,
Careful and fast shipping,
Everything I love!

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Acheteur Vérifié

Published on 28/01/2024, 13:50 following a purchase from 14/01/2024

Very good

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