Customer reviews of HT26

delivery in accordance with the order Thank you for the free samples

Great

I like the packaging and the gifts inside.. I didn’t try yet the product

Very good and serious.. I even received extra products not ordered... thank you very much

The site is very well designed, you can do your shopping without any difficulties. I really liked the advice section which provides solutions according to the type of problem to solve. It helps to guide your choice among so many products. The delivery is very fast. And, I love the samples that accompany the orders, in fact, it is thanks to discovering a soap sample that I had to place my order. Overall, nothing to say. Hence my loyalty to HT26.

Package well wrapped, products well protected, fast and respected deadlines, in short nothing to say all sites should do like this

Great. Well formulated. informative

Very good I received the package very quickly I recommend thank you for your speed

Clear and concise

Hello, upon opening the package, the Topsygel shower emulsion bottle was poorly closed and the liquid had spilled onto the other bottles, which forced me to clean the entire shipment despite the cellophane packaging around it... not very pleasant!!

Satisfied with the product and fast delivery.

I am very disappointed, for a first time with you, the experience was unpleasant, a girl I spoke to on the phone was disrespectful and refused to give me her name, obviously the delivery took longer than expected. Honestly, I don't want to go through that again.

Fast delivery, careful packaging. And thank you for the gifts

I received my order. It was super fast. After only 3 days. I hope the products are super fast like the fast delivery. Except that my planned gifts were not in the package. Maybe you forgot to put them in the package. Otherwise, the delivery was fast super fast. Thank you very much .... it's better to order on your site

Shipping was quite fast. I am just disappointed with the damaged products I received and how expensive they are.

It's very good but be careful I was debited twice for the same order and I am waiting for the refund thank you

No issues

I received my package very quickly I am very happy

It's perfect thank you

Very good

Great service and very fast, keep it up thank you very much

The product cap arrived completely broken and I was given a different gift than the one I chose.

Top service, sample gifts and fast delivery.

very good

I must say that I am quite disappointed... Usually, I use Bedon products that I also buy online and I have never had any problems... For once that I decide to try HT26, the 2 promised gift products did not arrive!!!... and yet, they are clearly listed on invoice 2019-08-17 #FA086108...

Order received very quickly, very good site, nothing to say for now. I am very satisfied

Very good

Great, simple and fast

Fast and punctual service. Thank you again

I received the products well, thank you very much

Good

Good.

Very happy with my purchase. Top delivery service. Well packaged parcel.
Thank you for the little gift.

Reliable site for product selection

I could have given 5 stars if I had received my entire order and the promised gifts

First, after ordering I did not receive a confirmation email, this should be automatic, yet after I contacted customer service via WhatsApp who asked me to write an email to claim my confirmation email. I have already submitted my problem to HT26 via WhatsApp, is it still up to me the customer to send an email? What is the purpose of the WhatsApp number on the HT26 site then? It is a lack of seriousness and respect towards the clientele. Thanks to my order number, the person I chatted with on WhatsApp was supposed to contact customer service and take care of my case and not even a hello, what can I do for you? Nothing, no polite formula, I don't know where you recruit your employees but they have not received any serious training and on top of that, there are grammar and spelling mistakes with this person!!! HT26 is still a big brand!!! My confirmation email came days later, in short, a lack of professionalism in the service, it felt like my little niece who in her spare time does overtime for online sales

I really like the products sold by the store

The delivery took longer than I expected. I was really afraid of losing my money for nothing. The test is really okay

I had an unpleasant surprise after validating the banking data, there was an error message during payment followed by an email asking me to redo the order. I redid the order and was debited twice the same amount and I only received one order. Until now, no response from customer service after reporting.

Nothing to say