Customer reviews of HT26

8,8 /10

Based on 6 797 published reviews

5 4 507 66% 4 1 323 19% 3 412 6% 2 173 3% 1 382 6%

Summary of reviews

HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.

All reviews

Acheteur Vérifié

Published on 23/08/2019 à 21h48 following a purchase from 15/08/2019

Good

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Acheteur Vérifié

Published on 23/08/2019 à 21h18 following a purchase from 21/08/2019

Quality of the products is impeccable.
A little more attention to detail, for example (makeup bags, 50ml milk samples, .......).
Speed in delivery.
Top!!!

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Acheteur Vérifié

Published on 23/08/2019 à 10h24 following a purchase from 19/08/2019

The delivery was super fast! Now let's see if the product works ;)

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Acheteur Vérifié

Published on 20/08/2019 à 18h07 following a purchase from 15/08/2019

I still don't understand why the catalog shows prices one euro cheaper than the site. As a result, online buyers find themselves somewhat misled.

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Acheteur Vérifié

Published on 20/08/2019 à 07h10 following a purchase from 15/08/2019

Fast delivery but for a purchase of 113€, there was no gift inside. And compared to the previous order, incomplete optimism range and disrespectful customer service because after several complaints and follow-ups, no reaction from them. Disappointed

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Acheteur Vérifié

Published on 20/08/2019 à 01h10 following a purchase from 11/08/2019

Disappointed

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Acheteur Vérifié

Published on 19/08/2019 à 23h38 following a purchase from 09/08/2019

Very good, I find your site excellent, the products of very good quality suit me perfectly, great

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Acheteur Vérifié

Published on 15/08/2019 à 03h18 following a purchase from 08/08/2019

Very good site and everything is well explained

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Acheteur Vérifié

Published on 14/08/2019 à 23h00 following a purchase from 06/08/2019

Fast delivery and product as described, very satisfied

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Acheteur Vérifié

Published on 14/08/2019 à 18h09 following a purchase from 09/08/2019

Product received but not yet applied to leave a comment

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Acheteur Vérifié

Published on 14/08/2019 à 17h04 following a purchase from 05/08/2019

The quality of your customer service is very poor and unsatisfactory, as the customer waits a week and a half to receive their package. And when we call you, you are unable to tell where the order is, every time you tell the customer to check the tracking themselves while you are better placed to know the tracking of the package, please receive your customer service thank you

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Acheteur Vérifié

Published on 14/08/2019 à 16h59 following a purchase from 04/08/2019

Order received 2 weeks later instead of 72 hours

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Acheteur Vérifié

Published on 13/08/2019 à 17h40 following a purchase from 29/07/2019

I had to pay extra shipping fees even though I had already paid

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Acheteur Vérifié

Published on 13/08/2019 à 15h51 following a purchase from 30/07/2019

I'm happy with the cream

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Acheteur Vérifié

Published on 12/08/2019 à 07h12 following a purchase from 04/08/2019

I was very satisfied overall and surprised by the 'extras' discovered in my package

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Acheteur Vérifié

Published on 11/08/2019 à 13h00 following a purchase from 25/07/2019

Top service

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Acheteur Vérifié

Published on 11/08/2019 à 00h26 following a purchase from 05/08/2019

Happy

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Acheteur Vérifié

Published on 10/08/2019 à 22h03 following a purchase from 01/08/2019

Good but shipping too expensive. I don't have enough information about your shipping method.

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Acheteur Vérifié

Published on 10/08/2019 à 20h23 following a purchase from 05/08/2019

Top-notch

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Acheteur Vérifié

Published on 10/08/2019 à 17h50 following a purchase from 06/08/2019

I love ordering from HT26, the delivery date is respected, the products are well packaged, and each purchase is accompanied by little gifts, thank you

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Acheteur Vérifié

Published on 09/08/2019 à 00h24 following a purchase from 04/08/2019

Great! I recommend. Thank you for the gifts

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Acheteur Vérifié

Published on 08/08/2019 à 21h40 following a purchase from 04/08/2019

When we ask, they don't respond. When we write the message to customer service, they don't reply.

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Acheteur Vérifié

Published on 07/08/2019 à 19h46 following a purchase from 26/07/2019

Very good impeccable

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Acheteur Vérifié

Published on 07/08/2019 à 18h15 following a purchase from 23/07/2019

Great, I received my order very quickly and the range I ordered suits me perfectly, plus I received many gifts with it.

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Acheteur Vérifié

Published on 05/08/2019 à 18h43 following a purchase from 17/07/2019

Excellent products and service. Fast delivery to the USA

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Acheteur Vérifié

Published on 03/08/2019 à 22h47 following a purchase from 27/07/2019

Very good.

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Acheteur Vérifié

Published on 03/08/2019 à 21h34 following a purchase from 31/07/2019

Perfect

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Acheteur Vérifié

Published on 03/08/2019 à 16h16 following a purchase from 29/07/2019

Good and fast

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Acheteur Vérifié

Published on 02/08/2019 à 22h11 following a purchase from 29/07/2019

Great

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Acheteur Vérifié

Published on 02/08/2019 à 21h30 following a purchase from 30/07/2019

Order well received. I'm happy

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Acheteur Vérifié

Published on 02/08/2019 à 21h22 following a purchase from 30/07/2019

Very happy with my purchase

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Acheteur Vérifié

Published on 02/08/2019 à 21h21 following a purchase from 30/07/2019

Great!

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Acheteur Vérifié

Published on 30/07/2019 à 22h28 following a purchase from 26/07/2019

The site is very good and everything is well explained

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Acheteur Vérifié

Published on 28/07/2019 à 14h18 following a purchase from 07/07/2019

I am delighted, it suits me well, thank you, I ordered again

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Acheteur Vérifié

Published on 28/07/2019 à 08h51 following a purchase from 12/07/2019

Satisfactory

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Acheteur Vérifié

Published on 27/07/2019 à 22h47 following a purchase from 21/07/2019

It's okay

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Acheteur Vérifié

Published on 26/07/2019 à 19h16 following a purchase from 22/07/2019

The package arrived well but the shampoo is not well packaged half stuck

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Response from HT26 Published on 30/07/2019

Hello, We are sorry to hear that your products arrived damaged. We do everything we can to avoid this, hence the individual packaging of products and the cushioning of packages, but sometimes packages can suffer damage during transport. We invite you to make your complaint by email to process your request: [email protected]. Best regards

Acheteur Vérifié

Published on 26/07/2019 à 17h58 following a purchase from 04/05/2019

I received the order on time so nothing to say

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Acheteur Vérifié

Published on 26/07/2019 à 13h00 following a purchase from 03/06/2019

Good product

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Acheteur Vérifié

Published on 26/07/2019 à 11h34 following a purchase from 21/05/2019

nothing to note,

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