Customer reviews of HT26

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Acheteur Vérifié

Rating: 5 out of 5

Published on 25/05/2019 à 08h30 following a purchase from 18/05/2019

Very good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/05/2019 à 21h36 following a purchase from 18/05/2019

Excellent although the shipping costs vary normally over 21 euros shipping is free, please review but good services

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Response from HT26 Published on 05/06/2019

Hello, We thank you for your comment. Shipping costs are €7.80 for France, €18 for the European Union, and €36 for the rest of the world. These costs are waived for purchases over €100 only in France. Best regards

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Acheteur Vérifié

Rating: 3 out of 5

Published on 24/05/2019 à 18h03 following a purchase from 17/05/2019

I received the products on time just like usual thank you. I got gifts and I am happy. I love your products, they are really great. But I am so disappointed with the customer service. No help if you have an issue, you send messages that remain unanswered, terrible customer service, if you can improve on that side. Thank you.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 24/05/2019 à 11h27 following a purchase from 17/05/2019

Fast shipping, well-packaged product, I am very happy thank you.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/05/2019 à 11h13 following a purchase from 18/05/2019

There were no issues I received my package on the indicated date. For the rest, I am satisfied

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Acheteur Vérifié

Rating: 2 out of 5

Published on 24/05/2019 à 07h14 following a purchase from 19/05/2019

Order very poorly packaged with toxic adhesive tape directly stuck on the products, I find this kind of packaging very dangerous for cosmetic products with a free product that I did not receive, fast delivery nonetheless

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Response from HT26 Published on 24/05/2019

Hello, We thank you for your comment. We protect the products so that they do not open during transport, which explains the adhesive tape present on some of them. We take your remark into account and will try to find a more appropriate alternative. Best regards

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Acheteur Vérifié

Rating: 5 out of 5

Published on 24/05/2019 à 02h26 following a purchase from 18/05/2019

The order went well except for the delivery. We patiently wait at home and the postman leaves me a notice instead of ringing to deliver the package. I went to pick up my package and this is unacceptable.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 23/05/2019 à 20h01 following a purchase from 04/04/2019

The customer service I received was the worst I ever encountered. They were not ready to assist with tracing my order until I reported to PayPal. I will not be ordering from HT26 in the future. My order took about 6 weeks to arrive and HT26's response was lukewarm and nonchalant. I do not recommend - never!

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Response from HT26 Published on 24/05/2019

Hello,
We apologize for this mishap with HT26.
We have nevertheless often informed you that your parcel was held by the customs service, in this case, unfortunately we have no control and the period of possession can be up to a month.
After this period, the parcels go back to delivery, which was the case for you.
Cordially

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Acheteur Vérifié

Rating: 5 out of 5

Published on 23/05/2019 à 18h52 following a purchase from 17/05/2019

Fast delivery,

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Acheteur Vérifié

Rating: 5 out of 5

Published on 23/05/2019 à 16h20 following a purchase from 17/05/2019

Very easy to navigate the website. The products arrived in less than a week in the USA and everything was well packaged. I even received samples. I am happy with my order. Thank you

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/05/2019 à 20h00 following a purchase from 16/05/2019

Thank you

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/05/2019 à 17h29 following a purchase from 15/05/2019

Effective and fast

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/05/2019 à 16h09 following a purchase from 01/05/2019

I recommend

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/05/2019 à 03h47 following a purchase from 03/05/2019

Too good

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/05/2019 à 21h29 following a purchase from 12/05/2019

Very satisfied very good quality, good smell, plus the orders are always accompanied by little gifts thank you

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/05/2019 à 23h48 following a purchase from 13/05/2019

Satisfied with my order

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/05/2019 à 15h52 following a purchase from 10/05/2019

Order received on time very very good smell

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Acheteur Vérifié

Rating: 2 out of 5

Published on 17/05/2019 à 14h46 following a purchase from 01/04/2019

I haven’t seen any difference so far and there are funny particles in the cream. For the price, I am not convinced at all.

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Response from HT26 Published on 21/05/2019

Hello,
We invite you to make your complaint by email: [email protected].
Please

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/05/2019 à 14h12 following a purchase from 24/04/2019

I quickly received my order. Plus it fits me very well

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/05/2019 à 04h42 following a purchase from 13/05/2019

effective and punctual

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Acheteur Vérifié

Rating: 4 out of 5

Published on 16/05/2019 à 09h54 following a purchase from 26/04/2019

I am satisfied with HT26 products. They are quality products that I recommend.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/05/2019 à 23h55 following a purchase from 11/05/2019

Super happy

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/05/2019 à 22h51 following a purchase from 03/05/2019

HT26 is always attentive to its customers

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/05/2019 à 21h58 following a purchase from 03/05/2019

I really like your products. Just the delivery was long. Thank you

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/05/2019 à 19h38 following a purchase from 08/05/2019

Exactly as expected I am really happy HT26 my favorite

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/05/2019 à 22h43 following a purchase from 08/05/2019

Great

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/05/2019 à 12h28 following a purchase from 30/04/2019

I am happy with the service, the products suit me, it's great!!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/05/2019 à 07h00 following a purchase from 27/04/2019

I received my order on time and the delivery person came up to my apartment

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/05/2019 à 01h41 following a purchase from 19/04/2019

Very good brand. I love it

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/05/2019 à 00h25 following a purchase from 08/05/2019

I received my order well I am satisfied just one small thing if you can find the best way to better package the foaming gel thank you

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/05/2019 à 21h58 following a purchase from 05/05/2019

Satisfied with the products and happy with the gifts

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/05/2019 à 12h02 following a purchase from 07/05/2019

very good site

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Acheteur Vérifié

Rating: 3 out of 5

Published on 12/05/2019 à 00h17 following a purchase from 31/03/2019

I waited a month before receiving my order yet it was mentioned 7 days for international orders. It would be good if they reviewed the shipping mechanism.
Thank you

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Response from HT26 Published on 16/05/2019

Hello,
You have the option to contact us to find out where your package is when you feel that the delivery time is starting to be long.
Please note that delivery can be delayed for various reasons, incomplete address, incomplete name or bad weather.
Best regards

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/05/2019 à 08h40 following a purchase from 06/05/2019

Very fast delivery and very good products Always on top I love it

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Acheteur Vérifié

Rating: 3 out of 5

Published on 11/05/2019 à 08h38 following a purchase from 04/05/2019

I was satisfied, thank you again

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/05/2019 à 21h43 following a purchase from 06/05/2019

Cool

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/05/2019 à 21h19 following a purchase from 05/05/2019

Good but no possibility to modify the order on the site

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Response from HT26 Published on 16/05/2019

Hello,
Thank you for your comment.
Do not hesitate to contact us early if you wish to modify your order so that we can do it before it is shipped.
Best regards

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/05/2019 à 14h03 following a purchase from 28/04/2019

Good

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Acheteur Vérifié

Rating: 5 out of 5

Published on 09/05/2019 à 09h45 following a purchase from 02/05/2019

Well done

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/05/2019 à 15h43 following a purchase from 29/04/2019

Fast delivery, but a bit expensive

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