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K
Rating: 5 out of 5
I’m very happy with my purchase and Vanessa from the company was very helpful.
Customer reviews of Itsara
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 9 327 published reviews
Summary of reviews
Itsara consistently delivers on elegant, modern jewelry and high-quality craftsmanship, with many customers noting pieces that are described as magnificent, very beautiful, and of high quality, including rings, bracelets, and earrings. Delivery is repeatedly praised as fast, careful, and well-packaged, with several mentions of tracking attention and timely arrivals. Customer service is highlighted as attentive, professional, kind, and responsive, including helpful sizing support and personalized coordination for orders. Overall, shoppers celebrate reliable product quality, fast shipping, and supportive service, often noting repeat purchases and willingness to recommend the site.
All reviews
F
Rating: 5 out of 5
A team that listens and is responsive, quickly answering questions and providing valuable advice. I will order from them again! Highly recommended!
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E
Rating: 5 out of 5
Very satisfied. Very beautiful jewelry and fast delivery.
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N
Rating: 5 out of 5
Pretty jewelry
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D
Rating: 5 out of 5
These are not my first orders, and I am always delighted.
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C
Rating: 5 out of 5
Top quality jewelry, careful packaging, fast shipping
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J
Rating: 5 out of 5
Very pretty jewelry, aesthetic packaging and fast shipping! Thank you!
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N
Rating: 5 out of 5
excellent products
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C
Rating: 5 out of 5
I love Itsara. I have been a customer for several years. I find beautiful high-quality jewelry with known origins. The staff is attentive.
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Response from Itsara
Hello,
A big thank you for your loyalty and trust over all these years.
We are delighted that you like our jewelry!
The Itsara team
A big thank you for your loyalty and trust over all these years.
We are delighted that you like our jewelry!
The Itsara team
O
Rating: 5 out of 5
First time I order. Very pretty jewelry
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N
Rating: 5 out of 5
2nd bracelet purchased and still very satisfied. Beautiful quality
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L
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Very reliable both in terms of delivery times and product quality
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P
Rating: 5 out of 5
Very good and good advice. Best regards, Philippe
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L
Rating: 5 out of 5
Perfect, quick and careful shipping and ring in line with my expectations. Thank you again!
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C
Rating: 5 out of 5
Very pretty earrings, finely crafted. Quick order.
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P
Rating: 5 out of 5
Always perfect
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C
Rating: 5 out of 5
Following an order, I received a message asking for details before shipping. The customer service then sent me a ring sizer to check the sizes. They were able to correct my order. Delighted with the service and the advice from Vanessa and the products received.
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Response from Itsara
Hello,
A big thank you for your order and for your feedback.
We are very happy that the jewelry you received pleases you, and that Vanessa's support was helpful in choosing your sizes.
Thank you again for your trust.
The Itsara team
A big thank you for your order and for your feedback.
We are very happy that the jewelry you received pleases you, and that Vanessa's support was helpful in choosing your sizes.
Thank you again for your trust.
The Itsara team
V
Rating: 5 out of 5
Very good
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B
Rating: 5 out of 5
Original jewelry, quality, absolutely magnificent. Top customer service for returns
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V
Rating: 5 out of 5
Very happy with the ring I received. The product matches the order and the delivery times were respected. I had requested a ring sizer to be sure of the size. I found this tool very valuable.
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Response from Itsara
A big thank you for your feedback Véronique !
We are delighted that you like the ring and that your order arrived on time. We are also happy that the ring sizer was useful for you to choose the right size.
Thank you again for your trust,
The Itsara team
We are delighted that you like the ring and that your order arrived on time. We are also happy that the ring sizer was useful for you to choose the right size.
Thank you again for your trust,
The Itsara team
I
Rating: 5 out of 5
It's perfect, fast shipping, a small eco-friendly and cute package, and my jewelry matches my choices perfectly...! I recommend
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Response from Itsara
Hello,
A big thank you for your review!
Thank you also for your recommendation, it means a lot to us.
The Itsara team
A big thank you for your review!
Thank you also for your recommendation, it means a lot to us.
The Itsara team
M
Rating: 5 out of 5
Quick shipping of my purchase. Gorgeous earrings like all the jewelry I bought on this site.
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B
Rating: 5 out of 5
Impeccable quality products at reasonable prices, the customer service is efficient and attentive! I am a regular customer and always very satisfied!
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C
Rating: 4 out of 5
Very pretty ring (even if a bit light) rather in line with the photo! And I appreciated the eco-friendly and very simple packaging, but it's effective!
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P
Rating: 5 out of 5
very good
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D
Rating: 4 out of 5
Delivery problems: first planned in Rehainviller, then at my home, then in Saint Clement....?!!! Delays due to late questions about the bracelet dimensions!! finally it arrived and it's beautiful
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Response from Itsara
Hello Daniel,
Indeed, we were not lucky: an issue beyond our control occurred regarding the delivery. Initially, we were simply waiting for your response regarding your wrist size.
We apologize for these inconveniences and are glad that you like the bracelet.
Thank you and see you soon,
The Itsara team
Indeed, we were not lucky: an issue beyond our control occurred regarding the delivery. Initially, we were simply waiting for your response regarding your wrist size.
We apologize for these inconveniences and are glad that you like the bracelet.
Thank you and see you soon,
The Itsara team
T
Rating: 5 out of 5
Site always on top. We often order from Itsara.
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Response from Itsara
Hello,
A big thank you for your order and especially for your loyalty.
The Itsara team
A big thank you for your order and especially for your loyalty.
The Itsara team
B
Rating: 5 out of 5
Always a pleasure, beautiful jewelry, great quality, good customer service, detailed site and order.
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S
Rating: 5 out of 5
I discovered Itsara on Facebook and I am very satisfied with it, and it makes beautiful silver jewelry. Happy with my order.
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C
Rating: 4 out of 5
Very pretty jewelry, shipped quickly and well packaged.
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D
Rating: 4 out of 5
Very beautiful jewelry, well protected for transport.
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M
Rating: 5 out of 5
Very beautiful ring
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X
Rating: 5 out of 5
Perfect in every way
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P
Rating: 5 out of 5
Pretty ring of good quality as described. Fast and careful shipping
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F
Rating: 5 out of 5
this leaf ring completely meets my expectations! I wear it on my index finger and it is just the right size! very beautiful handmade jewelry
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Response from Itsara
Hello Françoise,
Thank you for your order and for your feedback!
We are delighted that you like the ring.
The Itsara team
Thank you for your order and for your feedback!
We are delighted that you like the ring.
The Itsara team
L
Rating: 5 out of 5
Excellente ! Articles arrivés avant prévu et la personne au téléphone était adorable. Merci !
Response from Itsara
Bonjour,
Merci beaucoup pour votre avis. Nous sommes ravis que vos articles soient arrivés rapidement et que notre accueil téléphonique ait été apprécié.
À bientôt,
L’équipe Itsara
Merci beaucoup pour votre avis. Nous sommes ravis que vos articles soient arrivés rapidement et que notre accueil téléphonique ait été apprécié.
À bientôt,
L’équipe Itsara
K
Rating: 5 out of 5
Very good provider, I called on their service for my parents' wedding rings! Very fast and careful shipping, thank you!
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L
Rating: 4 out of 5
Gift promised before Mother's Day but received 2 days later
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Response from Itsara
Hello Lysiane,
We are sincerely sorry for this delay.
According to the timelines indicated by La Poste, your order should have normally arrived in time for Mother's Day. Unfortunately, the delivery took a bit longer than expected, independently of our will.
We understand your disappointment for a gift planned for this occasion, and we offer you our sincerest apologies.
The Itsara team
We are sincerely sorry for this delay.
According to the timelines indicated by La Poste, your order should have normally arrived in time for Mother's Day. Unfortunately, the delivery took a bit longer than expected, independently of our will.
We understand your disappointment for a gift planned for this occasion, and we offer you our sincerest apologies.
The Itsara team
C
Rating: 5 out of 5
Very good
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