Customer reviews of Itsara

9,8 /10

Based on 9 142 published reviews

5 8 450 92% 4 547 6% 3 78 1% 2 33 0% 1 34 0%

Summary of reviews

Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.

All reviews

philippe C.

Published on 27/12/2023 à 08h04 following a purchase from 11/12/2023

Very nice product, fast shipping. Would definitely recommend. 👍

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PEGGY E.

Published on 27/12/2023 à 07h10 following a purchase from 06/12/2023

Very nice purchase, beautiful packaging, fast delivery

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Olympe L.

Published on 27/12/2023 à 05h43 following a purchase from 06/12/2023

This boutique is a lovely discovery, I bought two items there. I'm already in the process of placing a second order. The jewels are of high quality, and the packaging is beautiful and original.

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Isabelle R.

Published on 26/12/2023 à 20h24 following a purchase from 10/12/2023

Very beautiful ring, exactly as described.

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Cécile P.

Published on 26/12/2023 à 19h00 following a purchase from 10/12/2023

Item conforms to the description on the website and arrived on time. Plastic-free packaging with recycled paper/cardboard. See you soon

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marie louise P.

Published on 26/12/2023 à 18h48 following a purchase from 11/12/2023

Pretty jewels, pretty packages and speed

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Catherine P.

Published on 26/12/2023 à 18h01 following a purchase from 10/12/2023

Original ring but the ring ordered size very small ordered 54 mm only one finger can take it and still it serves me provided that the finger does not swell.

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Response from Itsara Published on 17/01/2024

Hello Catherine, you can request a return on our website if the ring size is not right.

Veronique G.

Published on 26/12/2023 à 17h50 following a purchase from 11/12/2023

At the top

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laurie B.

Published on 26/12/2023 à 16h42 following a purchase from 11/12/2023

Very good quality products, as shown in the photos. Customer service is attentive, responsive and very professional. I recommend

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Brigitte L.

Published on 26/12/2023 à 16h35 following a purchase from 10/12/2023

Very pretty jewel but the pin that goes inside the ear hole has blackened and caused pain, usually I don't have this problem with my other silver earrings, it's a shame ....

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Response from Itsara Published on 09/02/2024

Hello Brigitte.

I'm very puzzled by your comment. The quality of our money is beyond reproach.
This is a first in over 15 years.

Some people blacken silver.
Of course, pure silver is particularly sensitive to this, but so is all genuine silver jewelry. If our jewels blacken on contact with you, they all will. It's oxidation, and it's even an indication that it's real silver, because silver has a characteristic oxidation. Even if it manifests itself differently depending on the quality and type of aggression.

As for the pain, it's directly reminiscent of an allergy. It's very rare for silver, but it does exist.

Where I have a problem is with your statement:
"I don't usually have a problem with money".
That's because the silver used by the Karen tribe we represent here is the purest in the world. You can be sure of this at any of the gold and silver buyers who swarm our cities. They test the grade with a liquid that tints the purer the silver. I can assure you that they've never seen a stronger tint than the silver we use here.

In conclusion, either you're in a statistically unprecedented situation, or you've handled a chlorinated or sulfurous product (swimming pool tablets, managerial or gardening products, etc.) which has blackened the silver and heated your skin.

But once again, the quality of our silver is beyond reproach.
I really invite you to take the buyers' test to see for yourself.
We've tested it many times in the laboratory. We have never obtained less than 98%.

Have a nice day.
Leonel

Nathalie P.

Published on 26/12/2023 à 15h53 following a purchase from 11/12/2023

Very good quality, I'm delighted with my purchase.

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Antoine L.

Published on 26/12/2023 à 15h40 following a purchase from 11/12/2023

As always very nice product and conforms to the description and fast shipping and very nice communication, already, more than 10 orders made, so no worries, at the Top I recommend this site, especially compared to the work of the Karan... 😘🙏😇

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Response from Itsara Published on 17/01/2024

Thank you so much for your loyalty and all these nice compliments 🥰

Jacqueline L.

Published on 26/12/2023 à 15h37 following a purchase from 10/12/2023

Original, high-quality contemporary or ethnic jewelry. Superb packaging and delivery. Highly recommend.

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Lucie L.

Published on 26/12/2023 à 13h56 following a purchase from 11/12/2023

Great quality and design Fast shipping

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carole T.

Published on 26/12/2023 à 13h19 following a purchase from 09/12/2023

I have ordered several pieces of jewelry already, and I am not disappointed by the quality, the fast shipping, and moreover I participate in some way to the work of artisans and their renumerations so do like me order jewelry artisans as beautiful and especially original.

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Response from Itsara Published on 17/01/2024

Thank you very much Carole for your opinion which means a lot to us 🥰

VERONIQUE G.

Published on 26/12/2023 à 12h11 following a purchase from 10/12/2023

I love your products, which have been given to me as gifts and which I in turn give away.

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Nathalie R.

Published on 26/12/2023 à 12h10 following a purchase from 10/12/2023

Beautiful jewelry, very well presented. Fast delivery. I've ordered 5 or 6 times and never been disappointed. Highly recommend.

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Stéphanie B.

Published on 26/12/2023 à 12h06 following a purchase from 10/12/2023

I've been ordering from this site for several years. The jewelry is original and of high quality, I have never been disappointed and recommend it with my eyes closed! Thank you 🙏

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maryline B.

Published on 26/12/2023 à 11h58 following a purchase from 10/12/2023

quality product, really cute packaging I won't hesitate to come back to you for other gifts quality product, super cute packaging this was my first purchase but not my last.

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Response from Itsara Published on 17/01/2024

Hello Maryline, thank you so much for all these lovely compliments which mean so much to us 🥰
We'll be happy to prepare your next orders ❤️

Béatrice D.

Published on 26/12/2023 à 11h40 following a purchase from 08/12/2023

Beautiful rings 🥰 Quality and originality

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Alexis P.

Published on 26/12/2023 à 11h05 following a purchase from 08/12/2023

Easy to navigate on the order site, good packaging, product conforms to description, deadline met.

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GERARD S.

Published on 26/12/2023 à 10h02 following a purchase from 10/12/2023

Very good, nothing to complain about, order received quickly. Friendly and professional contacts

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Melissa D.

Published on 26/12/2023 à 09h51 following a purchase from 10/12/2023

The rings are perfect, but the bracelet I ordered isn't very sturdy: it doesn't stay round and moved as soon as I wore it.

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Response from Itsara Published on 17/01/2024

Hi Melissa, I'm sorry the bracelet didn't work for you. It's a semi-rigid bracelet, so if you wear it without lifting it, it will adapt to your morphology.
Thank you very much for the rings 🥰

Delphine D.

Published on 26/12/2023 à 09h33 following a purchase from 10/12/2023

Super jewelry always beautifully packaged, I'm a fan!!!!

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Caroline D.

Published on 26/12/2023 à 09h14 following a purchase from 30/11/2023

Beautiful jewelry with a delicate, meticulous finish.

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Carole F.

Published on 26/12/2023 à 08h18 following a purchase from 10/12/2023

Serious site, fast delivery, top customer service and, above all, the jewels are magnificent. This is my second order and not the last!

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Amelie B.

Published on 26/12/2023 à 07h49 following a purchase from 09/12/2023

Two bracelets ordered They're beautiful.

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CHRISTIAN H.

Published on 26/12/2023 à 07h26 following a purchase from 10/12/2023

Good delivery time, gift packs and very good product quality . thank you

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DOMINIQUE D.

Published on 26/12/2023 à 07h23 following a purchase from 10/12/2023

as with every satisfied order, quality jewelry and fast delivery.

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Séverine D.

Published on 26/12/2023 à 07h14 following a purchase from 10/12/2023

Perfect

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LAURENCE E.

Published on 26/12/2023 à 07h04 following a purchase from 10/12/2023

PERFECT

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Tillier C.

Published on 26/12/2023 à 07h02 following a purchase from 08/12/2023

As with every order, beautiful jewelry. Reliable site, where we can have a discussion with real people very nice. I recommend it 200%.

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Armelle L.

Published on 26/12/2023 à 06h47 following a purchase from 10/12/2023

Nice packaging. Fast and careful shipment.

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Laetitia S.

Published on 26/12/2023 à 06h46 following a purchase from 10/12/2023

High quality rings

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Patricia M.

Published on 26/12/2023 à 04h30 following a purchase from 10/12/2023

Very pretty little ring

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Sylvia P.

Published on 25/12/2023 à 22h47 following a purchase from 09/12/2023

Beautiful products

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MARTINE L.

Published on 25/12/2023 à 22h06 following a purchase from 10/12/2023

Order received quickly and corresponds perfectly to my expectations

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Danièle L.

Published on 25/12/2023 à 22h04 following a purchase from 10/12/2023

I couldn't resist, I was seduced by several rings, for me and my loved ones, they are beautiful, I really liked their originality and the artists' know-how ... because it's art ... thank you for the little boxes and eco-friendly bags, the fast shipping ... I'm never disappointed.

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Response from Itsara Published on 17/01/2024

Thank you so much Danièle for your lovely opinion which means a lot to us 🥰 You are absolutely right, craftsmen are true artists ❤️

DANIELE A.

Published on 25/12/2023 à 21h31 following a purchase from 10/12/2023

Perfect

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Corinne H.

Published on 25/12/2023 à 21h05 following a purchase from 10/12/2023

I love this site! I find great models of exceptional quality. I'm really pleased.

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