Customer reviews of Itsara

9,8 /10

Based on 9 272 published reviews

5 8 572 92% 4 556 6% 3 76 1% 2 34 0% 1 34 0%

Summary of reviews

Itsara consistently delivers with fast shipping and careful packaging, ensuring jewelry arrives promptly and in attractive presentation. Customers highlight clear, accurate sizing guidance and attentive follow-up from the team, including personalized advice that helps prevent sizing mistakes and enhances confidence in purchases. The product quality and design receive strong praise, with many noting delicate, refined pieces, sturdy construction, and a satisfying overall experience supported by reliable delivery. Repeated mentions of helpful service, beautiful finishes, and consistent alignment with product photos reinforce a positive, dependable shopping reputation.

All reviews

Christel V.

Published on 02/01/2024 à 12h25 following a purchase from 18/12/2023

Very beautiful jewel. Always satisfied.

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Maya M.

Published on 02/01/2024 à 11h19 following a purchase from 17/12/2023

Not finished well enough, I expected better from Thailand. Sorry

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Response from Itsara Published on 04/01/2024

Hello Maya,
I'm sorry to hear that we weren't able to satisfy you :(
We clean our jewels so that they shine, but we can't really know if the customer prefers jewels that are more or less white or patinated, more or less shiny or matte...
As for the finish, once again I'm sorry if your rings have imperfections. We're talking about craftsmanship here, and each piece of jewelry is handmade without the use of molds, so each one is unique. There may be imperfections, and sometimes we miss some of them...
Don't hesitate to send us an e-mail and request a return if necessary.
Have a nice day, Anaïs

Marie E.

Published on 02/01/2024 à 09h38 following a purchase from 17/12/2023

Beautiful silver jewelry 🤩🤩 I'm a fan 👌👍

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Patricia F.

Published on 02/01/2024 à 09h06 following a purchase from 17/12/2023

Fast delivery before Christmas. Thank you very much!

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Françoise C.

Published on 02/01/2024 à 08h58 following a purchase from 17/12/2023

Always very satisfied with my purchases. Quality, fast shipping and careful packaging. I recommend Itsara 100%.

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Gaele D.

Published on 02/01/2024 à 08h49 following a purchase from 17/12/2023

Obviously a serious site. I recommend it.

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Christelle E.

Published on 02/01/2024 à 08h37 following a purchase from 15/12/2023

The jewels are very beautiful and conform to the photos, and the people are very welcoming and give good advice when you call them. I recommend Itsara.

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Carine B.

Published on 02/01/2024 à 08h35 following a purchase from 17/12/2023

Gorgeous jewelry, fast shipping, and the packaging is beautiful.

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Alain E.

Published on 02/01/2024 à 08h17 following a purchase from 17/12/2023

Quickly delivered, ring exactly as described, perfectly suited to the person for whom it was intended.

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Patricia L.

Published on 02/01/2024 à 06h42 following a purchase from 17/12/2023

great buy

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Claudie V.

Published on 02/01/2024 à 06h35 following a purchase from 17/12/2023

Gorgeous, original earrings! Beautiful quality! The BOs correspond to the descriptions. I highly recommend this site. Fast shipping! See you soon for my next order!

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Delphine S.

Published on 01/01/2024 à 22h29 following a purchase from 17/12/2023

Original, authentic and high quality. Never disappointed.

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Aurélie D.

Published on 01/01/2024 à 21h41 following a purchase from 17/12/2023

Beautiful jewelry, fast delivery. I will order again soon.

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Cathy P.

Published on 01/01/2024 à 21h11 following a purchase from 17/12/2023

Quality and beauty.

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Peggy B.

Published on 01/01/2024 à 19h30 following a purchase from 17/12/2023

Beautiful jewelry. Quality craftsmanship. Fast delivery.

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Sylvie G.

Published on 01/01/2024 à 19h27 following a purchase from 17/12/2023

As satisfied as ever. Itsara has magnificent jewels that are delivered promptly in a beautiful box.

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Muriel P.

Published on 01/01/2024 à 19h18 following a purchase from 16/12/2023

Very good quality jewelry and punctual delivery.

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Victoire I.

Published on 01/01/2024 à 19h03 following a purchase from 17/12/2023

Beautiful ring. I am very happy with my purchase. Perfect

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Patricia B.

Published on 01/01/2024 à 18h38 following a purchase from 17/12/2023

Superb jewelry, I ordered a pair of earrings and a pretty ring I love! Fast delivery and well packaged with explanations of care for jewelry really I recommend Itsara If you want beautiful contemporary jewelry and other

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Response from Itsara Published on 17/01/2024

Thank you very much Patricia for your kind compliments ❤️

Jessica L.

Published on 01/01/2024 à 18h30 following a purchase from 17/12/2023

Lovely jellewry, delivered Quick. Recommended!

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Jocelyne P.

Published on 01/01/2024 à 17h32 following a purchase from 16/12/2023

Very nice rings. Just as I expected.

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Aleksandra O.

Published on 01/01/2024 à 16h51 following a purchase from 15/12/2023

Very nice product top customer service

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Marie-Helene P.

Published on 01/01/2024 à 15h50 following a purchase from 17/12/2023

Perfect. Fast delivery, careful packaging. No complaints. I recommend it! Thank you

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Danièle C.

Published on 01/01/2024 à 14h17 following a purchase from 16/12/2023

I'm absolutely delighted with my earrings, which are very pretty. I'll be buying more very soon. Thank you

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Cécile D.

Published on 01/01/2024 à 13h47 following a purchase from 17/12/2023

Super fast shipping and the packaging is just gorgeous!!! The ring is beautiful and the size is top notch!

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Chris H.

Published on 01/01/2024 à 13h24 following a purchase from 15/12/2023

I love your jewelry! And your service is impeccable. Thank you so much.

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Dimitri C.

Published on 01/01/2024 à 11h40 following a purchase from 16/12/2023

simply brilliant

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Alexandra G.

Published on 01/01/2024 à 09h46 following a purchase from 16/12/2023

Very good online jewelry site

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Patricia M.

Published on 01/01/2024 à 01h34 following a purchase from 16/12/2023

I have not received my order... where is it???

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Response from Itsara Published on 17/01/2024

Hello Patricia,
I see on your tracking that your order was delivered on 10/01/24.
Did you receive it?

Maria S.

Published on 31/12/2023 à 18h32 following a purchase from 16/12/2023

Everything is perfect Thank you

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Anne-Catherine R.

Published on 31/12/2023 à 17h40 following a purchase from 16/12/2023

Very good Order arrived on time Very nice silver bracelet

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Nathalie C.

Published on 31/12/2023 à 16h33 following a purchase from 16/12/2023

Beautiful jewelry with an original design Fast shipping and quality packaging

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Roseline C.

Published on 31/12/2023 à 16h06 following a purchase from 16/12/2023

Fast and perfect

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Stephane C.

Published on 31/12/2023 à 15h50 following a purchase from 16/12/2023

Jewel conforms and quality bravo A small downside if your packaging are eco responsible they could be in phase with the holidays ....

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Response from Itsara Published on 17/01/2024

Hello Stéphane and thank you for your compliments.
I'm sorry if you weren't satisfied with our packaging for Christmas, I'll pass on the information.

Looking forward to seeing you on Itsara

Véronique V.

Published on 31/12/2023 à 13h35 following a purchase from 09/12/2023

Just exceptional. After-sales service and communication at its best! Thank you Itsara

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Christophe P.

Published on 31/12/2023 à 12h44 following a purchase from 16/12/2023

fine

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Caroline R.

Published on 31/12/2023 à 11h51 following a purchase from 16/12/2023

Beautiful earrings. Great packaging. Fast shipping. I recommend

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Norya C.

Published on 31/12/2023 à 11h36 following a purchase from 13/12/2023

the bracelet we ordered didn't fit because you asked us to measure the wrist when we should be measuring the flat of the hand. This changes everything. What's more, the return is not free of charge as you deduct a contribution from us. I'm very disappointed

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Response from Itsara Published on 17/01/2024

Hello, Norya,
I'm sorry the bracelet doesn't fit... To measure your wrist, it's best to take a strip of glossy paper if possible, about 5 cm wide.
Once you've measured it, use it to go around your wrist, without tightening it too much, and transfer it to a ruler.
This method is valid for an open band or a soft bracelet.
For a closed band, close your hand as if you were going to put the bracelet on, thumb inside, a bit like a duck's beak, and measure the widest part, i.e. the phalanges.
Do not measure the flat of the hand.

Don't hesitate to come back to us if you need help.

Elisabeth P.

Published on 31/12/2023 à 10h47 following a purchase from 15/12/2023

Very satisfied with my order thank you

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Christian M.

Published on 31/12/2023 à 08h37 following a purchase from 15/12/2023

Delivery on time thank you

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