Customer reviews of John Steel

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
5 4 284 86% 4 472 10% 3 90 2% 2 44 1% 1 64 1%

Summary of reviews

The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.

All reviews

A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/07/2021
The quality of manufacture is satisfactory on the aluminium; perfectible on the glued laminate. On the other hand, the price limits the desire to place an order and favors unraveling or cutting by oneself on a large rectangle...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
The quality of manufacture is satisfactory on the aluminium; perfectible on the glued laminate. On the other hand, the price limits the desire to place an order and favors unraveling or cutting by oneself on a large rectangle...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2021
Nicel, nothing to say.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
good job
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2021
Preparation, speed of delivery, packaging, everything is top notch, just one little thing that annoys me, when loading the DXF it sometimes tells me that the holes are too close to the edge, especially when I put several pieces in at once, whereas one by one they fit.
Translated reviews
Response from John Steel
Hello, thank you for your comment. We are constantly working to improve our services. If you have any problems, please contact our customer service department. Your feedback is important for our future development. :-) Sincerely, John
A
Acheteur Vérifié
Rating: 5 out of 5
Nicel, nothing to say.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Preparation, speed of delivery, packaging, everything is top notch, just one little thing that annoys me, when loading the DXF it sometimes tells me that the holes are too close to the edge, especially when I put several pieces in at once, whereas one by one they fit.
Translated reviews
Response from John Steel
Hello, thank you for your comment. We are constantly working to improve our services. If you have any problems, please contact our customer service department. Your feedback is important for our future development. :-) Sincerely, John
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2021
good job
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Nothing to say, everything went as planned. I love the delay options to reduce the cost of the order, it's really a good idea, keep it! As for the product, it's great, I've supplied it dxf, the cutting is faithful.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
The team is competent, attentive, advises and helps when needed. We highly recommend them.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2021
Nothing to say, everything went as planned. I love the delay options to reduce the cost of the order, it's really a good idea, keep it! As for the product, it's great, I've supplied it dxf, the cutting is faithful.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2021
The team is competent, attentive, advises and helps when needed. We highly recommend them.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
very responsive to requests. product conforms to order thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2021
very responsive to requests. product conforms to order thank you
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Extremely urgent order, for which the dispatch date had been guaranteed by telephone, and which was not met. We had to have a set of parts urgently manufactured in Toulouse (200) to ensure delivery on time. Not sure we'd recommend ...
Translated reviews
Response from John Steel
Hello, thank you for your comment. Please note that the delivery times given are in working days only. With July 14th, deliveries were delayed by one day. Regarding information given by telephone, we base it on what production tells us, and it may vary depending on the urgency of the situation. In case of doubt, we will send you an e-mail. Sincerely, John
A
André T.
Rating: 4 out of 5
following a purchase from 09/07/2021
Extremely urgent order, for which the dispatch date had been guaranteed by telephone, and which was not met. We had to have a set of parts urgently manufactured in Toulouse (200) to ensure delivery on time. Not sure we'd recommend ...
Translated reviews
Response from John Steel
Hello, thank you for your comment. Please note that the delivery times given are in working days only. With July 14th, deliveries were delayed by one day. Regarding information given by telephone, we base it on what production tells us, and it may vary depending on the urgency of the situation. In case of doubt, we will send you an e-mail. Sincerely, John
A
Acheteur Vérifié
Rating: 5 out of 5
always very professional and attentive to customer needs. thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Very attentive to their customers. I recommend them.
Translated reviews
A
alain C.
Rating: 5 out of 5
following a purchase from 07/07/2021
always very professional and attentive to customer needs. thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2021
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2021
Very attentive to their customers. I recommend them.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Perfect! Personalized advice, fast delivery, quality product. Thank you :)
Translated reviews
M
Matthieu D.
Rating: 5 out of 5
following a purchase from 06/07/2021
Perfect! Personalized advice, fast delivery, quality product. Thank you :)
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2021
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Item received as ordered. Very well packed. Would recommend.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Finishing not well done A sharp stainless steel snag remains on one side
Translated reviews
N
norbert D.
Rating: 4 out of 5
following a purchase from 06/07/2021
Finishing not well done A sharp stainless steel snag remains on one side
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
First order. No regrets. Fast processing, compliant product and trouble-free delivery.
Translated reviews
B
Bruno G.
Rating: 5 out of 5
following a purchase from 06/07/2021
First order. No regrets. Fast processing, compliant product and trouble-free delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Very professional service.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Perfect!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2021
Easy to use. Reasonable price. Faster delivery than advertised.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2021
Perfect!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2021
Very professional service.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Easy to use. Reasonable price. Faster delivery than advertised.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Excellent welcome. Responsive. Good advice. Fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Early delivery Nickel merchandise
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
The aluminum plate was rather difficult to clean, as the film glue must have melted when the cut was made.
Translated reviews
We use cookies for audience measurement and improving user experience.