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A
Rating: 4 out of 5
packaging of the product ordered very good and conforms to the order.
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 082 published reviews
Summary of reviews
The online store consistently delivers on product quality and precise manufacturing, with many reviews noting parts that are cut to exact dimensions, no burrs, and accurate measurements according to orders. Customers highlight fast, careful packaging and reliable, on-time delivery that preserves the condition of items. The service stands out for professional communication, attentive and responsive support, and easy ordering, with many appreciating helpful assistance and the ability to customize pieces while meeting deadlines. Overall, the strengths emphasized are reliable fulfillment, high-quality materials and workmanship, and strong customer support.
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A
Rating: 5 out of 5
Material as described, clean cut, top packaging and delivery time, I can and will recommend it whenever I need it. What's more, the price is just right in the current climate of soaring aluminum prices.
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A
Rating: 5 out of 5
It's easy to specify what you want, and the interface for building your project is crystal-clear. What's more, delivery is on time and in the right packaging.
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A
Rating: 5 out of 5
Nikel As usual Good day
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A
Rating: 5 out of 5
Excellent site! :-) Products received quickly and very well packaged.
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A
Rating: 5 out of 5
I'm very happy with my first order: online design tool very easy to use, product received quickly, very well packaged, perfect dimensions and cut-outs! I absolutely recommend it!
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A
Rating: 5 out of 5
Easy, fast, precise
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A
Rating: 4 out of 5
be less expensive!
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A
Rating: 3 out of 5
The quality and finish are perfect. The problem is the deadline, which was important to me. There are 3 possible deadlines, so the customer thinks that the dates are respected, and that's not the case.
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Response from John Steel
Hello Verified Buyer,
Thank you for taking the time to share your feedback. We are delighted that you are satisfied with the quality and finish of our products. We understand the importance of deadlines and we will do our best to improve our communication on this matter.
Best regards,
The John Steel shop team
Thank you for taking the time to share your feedback. We are delighted that you are satisfied with the quality and finish of our products. We understand the importance of deadlines and we will do our best to improve our communication on this matter.
Best regards,
The John Steel shop team
A
Rating: 2 out of 5
Cutting error on their part from JohnSteel, offer of a 5 credit on the next order... No real solution offered. It's a shame, the quality was there...
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Response from John Steel
Hello, thank you for your comment. Please be careful when assuming a cutting error. It can take a long time to find it. In this type of situation, the most efficient way is to contact us by phone. We always offer a solution, it's just a matter of finding the right one :-) Sincerely, John
A
Rating: 5 out of 5
Perfectly cut parts, I can now widen the front end of my race car.
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A
Rating: 5 out of 5
Hello, the order was quickly processed and delivered. The plate is exactly what I needed.
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A
Rating: 5 out of 5
Hello, Very good parts as requested. Fast and secure delivery. Thank you John, Raphaël
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A
Rating: 4 out of 5
JE MET UN bien car tout a été fait rapidement mais les traces de poncage au niveau des 4 trous du perimour c'est bof bof
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A
Rating: 5 out of 5
Fast delivery, customer contact, and quality of the product received (precision-cut stainless steel plate).
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A
Rating: 5 out of 5
professional work, delivery as expected
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A
Rating: 4 out of 5
The ease of ordering, the customized cut-outs, the turnaround time.
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A
Rating: 4 out of 5
Good and as ordered. I had asked not to be delivered before 05/10/21. However, I was contacted several times as early as 16/09/21. Thank you for taking into account the comments made at the time of ordering. Sincerely
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A
Rating: 5 out of 5
I've been working with John Steel for over a year. I make handcrafted furniture and barbecues. The cutting has always been of the highest quality, with no burrs. What's more, the customer service department has often given me very good advice for my more technical cuts. I recommend this company 100%.
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