Customer reviews of John Steel

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 5 082 published reviews
5 4 389 86% 4 478 9% 3 92 2% 2 47 1% 1 76 1%

Summary of reviews

The online store consistently delivers on product quality and precise manufacturing, with many reviews noting parts that are cut to exact dimensions, no burrs, and accurate measurements according to orders. Customers highlight fast, careful packaging and reliable, on-time delivery that preserves the condition of items. The service stands out for professional communication, attentive and responsive support, and easy ordering, with many appreciating helpful assistance and the ability to customize pieces while meeting deadlines. Overall, the strengths emphasized are reliable fulfillment, high-quality materials and workmanship, and strong customer support.

All reviews

A
Acheteur Vérifié
Rating: 4 out of 5
Very good, the only drawback is that on each of the 2 pieces ordered, only one side was protected by a film. However, the other side has scratches on one piece and impacts on the other, making them unusable. Fortunately, this wasn't a problem for my current project, which only needs one visible side.
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Response from John Steel
Hello, thank you for your opinion :-) It's true that materials with PVC film are only protected on one side. We indicate this information in the product sheets available on our site.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2021
Very good, the only drawback is that on each of the 2 pieces ordered, only one side was protected by a film. However, the other side has scratches on one piece and impacts on the other, making them unusable. Fortunately, this wasn't a problem for my current project, which only needs one visible side.
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Response from John Steel
Hello, thank you for your opinion :-) It's true that materials with PVC film are only protected on one side. We indicate this information in the product sheets available on our site.
A
Acheteur Vérifié
Rating: 5 out of 5
Fast, the part conforms to the requested design
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J
Jean S.
Rating: 5 out of 5
following a purchase from 02/03/2021
perfect as usual
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2021
Fast, accurate work at a great price!
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A
Acheteur Vérifié
Rating: 5 out of 5
Perfect parts. Delivery on time. Nothing to complain about!
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2021
Compliant
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A
Acheteur Vérifié
Rating: 5 out of 5
Compliant
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A
Acheteur Vérifié
Rating: 5 out of 5
Totally meets my expectations
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2021
Exceptional delivery problem, all sorted out
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2021
Fast, the part conforms to the requested design
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B
Bernard B.
Rating: 5 out of 5
following a purchase from 01/03/2021
As far as ordering was concerned, everything was perfect, quick response etc... the material arrived on time and in very good condition, the measurements were right to the millimetre, no alterations to be made.
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A
Acheteur Vérifié
Rating: 5 out of 5
Very good service and responsiveness in dealing with my order problem. Thank you very much.
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J
Joachim S.
Rating: 5 out of 5
following a purchase from 28/02/2021
For a first order, nothing to say.
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A
Acheteur Vérifié
Rating: 5 out of 5
As far as ordering was concerned, everything was perfect, quick response etc... the material arrived on time and in very good condition, the measurements were right to the millimetre, no alterations to be made.
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P
Pascal S.
Rating: 5 out of 5
following a purchase from 01/03/2021
Very good service and responsiveness in dealing with my order problem. Thank you very much.
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A
Acheteur Vérifié
Rating: 5 out of 5
For a first order, nothing to say.
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M
Mohamed A.
Rating: 5 out of 5
following a purchase from 28/02/2021
a perfect first transaction, thank you
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A
Acheteur Vérifié
Rating: 5 out of 5
Super professional, beautiful product (brushed aluminum, nice finish, fast delivery. Would recommend.
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A
Acheteur Vérifié
Rating: 5 out of 5
Very clean work and fast delivery
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A
Acheteur Vérifié
Rating: 5 out of 5
a perfect first transaction, thank you
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A
Acheteur Vérifié
Rating: 5 out of 5
Two decorative panels in laser-cut sheet steel for railings. Excellent workmanship and packaging. CAD file verification interface needs fine-tuning, but once you get past that, it's perfect!
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V
Val V.
Rating: 5 out of 5
following a purchase from 01/03/2021
Two decorative panels in laser-cut sheet steel for railings. Excellent workmanship and packaging. CAD file verification interface needs fine-tuning, but once you get past that, it's perfect!
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2021
Very clean work and fast delivery
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A
Acheteur Vérifié
Rating: 5 out of 5
Very practical online quote from DXF. I haven't found any other competitor offering the same thing. They all quote by hand within a few days, which is inevitably more expensive. Offering folding would be really interesting too. I'll have to see how this can be integrated into your system.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2021
Very practical online quote from DXF. I haven't found any other competitor offering the same thing. They all quote by hand within a few days, which is inevitably more expensive. Offering folding would be really interesting too. I'll have to see how this can be integrated into your system.
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A
Acheteur Vérifié
Rating: 5 out of 5
Easy ordering of a metal plate with cut-out. Fast delivery. Part conforms. All good. I like the website; very nice. Recommend!
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S
Serge C.
Rating: 5 out of 5
following a purchase from 24/02/2021
Product conforms to specifications, with easy ordering that is much appreciated.
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A
Acheteur Vérifié
Rating: 5 out of 5
Product conforms to specifications, with easy ordering that is much appreciated.
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A
Acheteur Vérifié
Rating: 5 out of 5
Good product
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A
Acheteur Vérifié
Rating: 5 out of 5
Excellent quality and packaging
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2021
Excellent quality and packaging
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A
Acheteur Vérifié
Rating: 5 out of 5
Fast and efficient
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P
Pierre T.
Rating: 5 out of 5
following a purchase from 25/02/2021
PERFECT SERVICE, VERY HIGH CUTTING ACCURACY, BETTER THAN ONE TENTH OF A MILLIMETER ON 1.5 mm ALU SHEET METAL
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2021
Fast and efficient
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A
Acheteur Vérifié
Rating: 5 out of 5
PERFECT SERVICE, VERY HIGH CUTTING ACCURACY, BETTER THAN ONE TENTH OF A MILLIMETER ON 1.5 mm ALU SHEET METAL
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A
Acheteur Vérifié
Rating: 5 out of 5
Very well-made piece
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A
Acheteur Vérifié
Rating: 5 out of 5
Perfect
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2021
Very well-made piece
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2021
Perfect
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