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A
Rating: 5 out of 5
Alles bestens
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
All reviews
A
Rating: 5 out of 5
Alles bestens
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A
Rating: 5 out of 5
Very pro order received well packaged on the expected date.product conforms to my expectations.thank you.
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A
Rating: 5 out of 5
Very pro order received well packaged on the expected date.product conforms to my expectations.thank you.
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P
Rating: 3 out of 5
Hello, I had asked for a flatness but it was not taken into account. The room was not flat. Delivery time exceeded by 2 days...
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Response from John Steel
Hello Philippe,
Thank you for taking the time to share your feedback. We are happy to hear that you are partially satisfied, but we regret that your request regarding the flatness was not taken into account and that the delivery time was exceeded. Your feedback is valuable and will help us improve.
Best regards,
The John Steel team
Thank you for taking the time to share your feedback. We are happy to hear that you are partially satisfied, but we regret that your request regarding the flatness was not taken into account and that the delivery time was exceeded. Your feedback is valuable and will help us improve.
Best regards,
The John Steel team
A
Rating: 3 out of 5
Hello, I had asked for a flatness but it was not taken into account. The room was not flat. Delivery time exceeded by 2 days...
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Response from John Steel
Hello Verified Buyer,
Thank you for your feedback and your honesty. We regret that the flatness of the part did not meet your expectations and that the delivery time was exceeded. Your comments are valuable to help us improve our service.
Best regards,
The John Steel team
Thank you for your feedback and your honesty. We regret that the flatness of the part did not meet your expectations and that the delivery time was exceeded. Your comments are valuable to help us improve our service.
Best regards,
The John Steel team
S
Rating: 5 out of 5
Super job super team bravo
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A
Rating: 5 out of 5
Very satisfied, fast and accurate delivery
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Y
Rating: 5 out of 5
Do not judge the customer service I did not go through him
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L
Rating: 5 out of 5
Delivery a little long, We're always in a hurry, I'll give you that.
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A
Rating: 5 out of 5
Delivery a little long, We're always in a hurry, I'll give you that.
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A
Rating: 5 out of 5
Do not judge the customer service I did not go through him
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A
Rating: 5 out of 5
Perfect product and easy installation.
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A
Rating: 5 out of 5
Super job super team bravo
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A
Rating: 5 out of 5
The quality of the work is always there and the delivery is quicker than expected.
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A
Rating: 5 out of 5
well
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S
Rating: 5 out of 5
The quality of the work is always there and the delivery is quicker than expected.
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A
Rating: 5 out of 5
well
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A
Rating: 5 out of 5
Nothing to complain about!
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C
Rating: 5 out of 5
Nothing to complain about!
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A
Rating: 5 out of 5
perfect quality and delivery times
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A
Rating: 5 out of 5
perfect quality and delivery times
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A
Rating: 4 out of 5
The products are compliant and of good quality. But I really regret that the main piece I ordered to renovate my kitchen worktop is tattooed with the manufacturer (Thyssen). It's really unsightly. I'd like an answer, by the way.
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Response from John Steel
Hello, thank you for your opinion. If you're talking about the black print indicating a material reference, this is an obligation to guarantee the conformity of the batch of material. It's planned to be able to erase it with acetone-type solvent. If you're talking about something else, please call us on 0800 746 548 (free number).
A
Rating: 4 out of 5
The products are compliant and of good quality. But I really regret that the main piece I ordered to renovate my kitchen worktop is tattooed with the manufacturer (Thyssen). It's really unsightly. I'd like an answer, by the way.
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Response from John Steel
Hello, thank you for your opinion. If you're talking about the black print indicating a material reference, this is an obligation to guarantee the conformity of the batch of material. It's planned to be able to erase it with acetone-type solvent. If you're talking about something else, please call us on 0800 746 548 (free number).
A
Rating: 5 out of 5
The order was exactly what I wanted. Fast delivery and perfectly packaged product. Totally satisfied.
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J
Rating: 5 out of 5
The order was exactly what I wanted. Fast delivery and perfectly packaged product. Totally satisfied.
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A
Rating: 5 out of 5
Delivery on time, superbly packaged... Nothing to report ;)
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A
Rating: 5 out of 5
Very good service. When are you going to offer plexiglass cutting?
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A
Rating: 5 out of 5
Very pleasant service, easy to use and clear. Fast delivery and well packaged. Would recommend.
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J
Rating: 5 out of 5
Very good service. When are you going to offer plexiglass cutting?
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M
Rating: 5 out of 5
Delivery on time, superbly packaged... Nothing to report ;)
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A
Rating: 5 out of 5
Order conformed. Delivery time better than expected.
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A
Rating: 5 out of 5
very nice realization
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A
Rating: 5 out of 5
very nice realization
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A
Rating: 5 out of 5
Perfectly meets expectations
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A
Rating: 5 out of 5
Always on top. One of Soditel's strong partners.
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S
Rating: 5 out of 5
Always on top. One of Soditel's strong partners.
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R
Rating: 5 out of 5
Order conformed. Delivery time better than expected.
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A
Rating: 5 out of 5
Nothing to complain about...
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A
Rating: 5 out of 5
Great service!
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