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A
Rating: 5 out of 5
Product conforms to demand Fast delivery
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 081 published reviews
Summary of reviews
The online store consistently delivers on product quality and precise manufacturing, with many reviews noting parts that are cut to exact dimensions, no burrs, and accurate measurements according to orders. Customers highlight fast, careful packaging and reliable, on-time delivery that preserves the condition of items. The service stands out for professional communication, attentive and responsive support, and easy ordering, with many appreciating helpful assistance and the ability to customize pieces while meeting deadlines. Overall, the strengths emphasized are reliable fulfillment, high-quality materials and workmanship, and strong customer support.
All reviews
A
Rating: 5 out of 5
Cutting of a stainless steel plate exactly as I ordered, fast delivery.
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A
Rating: 5 out of 5
Superb packaging Top of the top bravo
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A
Rating: 4 out of 5
Simple, efficient interface. Correct delivery. Impeccable.
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A
Rating: 5 out of 5
Well packaged product and fast delivery.
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A
Rating: 5 out of 5
PERFECT, I recommend without any problem, C Minaire
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A
Rating: 4 out of 5
Good command respect
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A
Rating: 4 out of 5
order of 750 by 650 received 1m by 700 dimension not respected, a shame for made-to-measure very very disappointed
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Response from John Steel
Hello, We're very sorry about what happened, we'll contact you to find a solution.
A
Rating: 5 out of 5
like last time, perfect delivery, perfect plate, very good
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A
Rating: 5 out of 5
R.A.S
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A
Rating: 5 out of 5
Nothing to say. Ordered the same day, delivered within 2 days. Very efficient. Impeccable customer service. Product conforms. Would recommend.
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A
Rating: 5 out of 5
Nothing to say, we can trust. Everything is spotless.
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A
Rating: 4 out of 5
Delivery slot too wide and 35 kg tray on the sidewalk...
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A
Rating: 4 out of 5
as a private individual, very good consideration of needs
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A
Rating: 5 out of 5
Well-designed site, professional contact, precise logistics.
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A
Rating: 4 out of 5
Very good apart from the delivery time indicated on the website J+8 which was not respected there was a lot of delay unfortunately ...
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A
Rating: 5 out of 5
Very professional, fast, responsive, courteous.
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A
Rating: 5 out of 5
Perfect service
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A
Rating: 4 out of 5
Very good. Comprehensive product range
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A
Rating: 5 out of 5
A personal approach to my request, an excellent listening ear, quick and clear answers, a very fast production and delivery time, a craftsman who goes the extra mile for you, I recommend it.
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A
Rating: 5 out of 5
Very good except for delivery. Contact customer if necessary.
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A
Rating: 3 out of 5
Results are average, no deburring.
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Response from John Steel
Hello Verified Buyer,
Thank you for your feedback and we are glad to hear that you are generally satisfied. We take note of your comment regarding deburring and we will continue to work to improve our products.
Best regards,
The John Steel shop team
Thank you for your feedback and we are glad to hear that you are generally satisfied. We take note of your comment regarding deburring and we will continue to work to improve our products.
Best regards,
The John Steel shop team
A
Rating: 5 out of 5
Corresponds to my order Item well packaged Impeccable delivery Very serious
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A
Rating: 5 out of 5
Product corresponds perfectly to the plan submitted. Very fast delivery. Perfect for me.
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A
Rating: 5 out of 5
Very good experience, nothing to complain about
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A
Rating: 5 out of 5
A well-designed site that allows you to create a plan of the room you want.
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A
Rating: 5 out of 5
Deadline met, product well packaged and as described, clean and precise cut.
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A
Rating: 4 out of 5
As usual, fabulous service for the individual... a little expensive, but so practical, and qualitative... Only the delivery was average (not delivered on the day announced by the carrier, supposedly rescheduled by me, but still delivered the next day ... the driver did not want to bother to come to my house the day before But that johnstell is not responsible thank youii
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A
Rating: 5 out of 5
Everything is perfect
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A
Rating: 5 out of 5
Perfectly compliant products and on-time delivery
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A
Rating: 5 out of 5
Very serious company.
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A
Rating: 5 out of 5
Perfect, cut to size I recommend
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A
Rating: 5 out of 5
Completely satisfied My order was for the cutting of 3mm thick metal parts. The parts were received 4 working days after the cutting files were sent (Belgium). The cutting is neat and well finished. Only the packaging should be more solid. The parcel was almost open, and the parts had moved around inside during the (rough) handling by the delivery service.
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A
Rating: 5 out of 5
Really very well commercially at the top Cutting without burr and quality Really I recommend
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A
Rating: 5 out of 5
Products in accordance with drawings, high-quality materials
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A
Rating: 5 out of 5
Serious company. No problems after a few years of knowledge and good work.
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A
Rating: 4 out of 5
Fast, reliable service.
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A
Rating: 4 out of 5
thank you
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A
Rating: 5 out of 5
perfect
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A
Rating: 2 out of 5
Extremely long delivery time, I had to use another supplier to move my project forward.
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Response from John Steel
Hello, Thank you for your feedback. As mentioned in our terms and conditions, our delivery times are 8 working days. You placed an order on 30/09, we shipped on D+7 (09/10) and the carrier delivered the next day on D+8. We remain at your disposal. Yours sincerely, John