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A
Rating: 5 out of 5
Always impeccable and super fast turnaround, as usual.
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 081 published reviews
Summary of reviews
The online store consistently delivers on product quality and precise manufacturing, with many reviews noting parts that are cut to exact dimensions, no burrs, and accurate measurements according to orders. Customers highlight fast, careful packaging and reliable, on-time delivery that preserves the condition of items. The service stands out for professional communication, attentive and responsive support, and easy ordering, with many appreciating helpful assistance and the ability to customize pieces while meeting deadlines. Overall, the strengths emphasized are reliable fulfillment, high-quality materials and workmanship, and strong customer support.
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A
Rating: 5 out of 5
very well
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A
Rating: 5 out of 5
Hello, the part of the site that corrects file errors is perhaps a little difficult to use,
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A
Rating: 5 out of 5
I'm very satisfied with the quality of the parts and the user-friendly, comprehensive control interface. Excellent
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A
Rating: 5 out of 5
To be recommended
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A
Rating: 5 out of 5
Lack of cleanliness in the finish of the cut-outs
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A
Rating: 5 out of 5
Very practical, the website lets you find out the price of the part in just a few clicks, then send it off to be cut. Only one criticism - You should be able to choose from a wider range of materials: for example, stronger alloys (other than the 5000 range) and stronger steels (RM 250-300). I recommend it.
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A
Rating: 5 out of 5
fast efficient nothing to say perfect
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A
Rating: 5 out of 5
Nothing to say, order conformed and delivery was fast.
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A
Rating: 5 out of 5
simple fast and efficient
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A
Rating: 5 out of 5
Intuitive site Very good turnaround time Perfect finished product
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A
Rating: 5 out of 5
Thank you for your responsiveness
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A
Rating: 5 out of 5
Shoulder by Pro John Steel for a part I couldn't make. Thanks again for your help. What's more, the part was delivered 4 days after the order was placed. Thank you
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A
Rating: 5 out of 5
Fast and exactly what I expected.
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A
Rating: 5 out of 5
Perfectly executed product and on-time delivery
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A
Rating: 5 out of 5
Very good product. Great packaging
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A
Rating: 5 out of 5
no
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A
Rating: 5 out of 5
Very good
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A
Rating: 4 out of 5
Delivery problem Delivery was postponed 2 times. On the other hand, the merchandise was top-notch and complied with my order in every respect.
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A
Rating: 5 out of 5
Nothing special, good job
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A
Rating: 4 out of 5
Nice, easy-to-use website with good advice on selection and installation, impeccable products, very good packaging, fair prices, especially with free delivery, excellent customer service (honest answers to customer questions). Only downside: delivery took 8 days longer than expected (production delay due to an overload of orders in September, I was told).
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A
Rating: 5 out of 5
Product conforms to order, fast delivery. Simple and efficient service
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A
Rating: 4 out of 5
DPD delivery for Belgium: a better service may be available
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A
Rating: 5 out of 5
Fast and professional
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A
Rating: 5 out of 5
Good contact and responsiveness
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A
Rating: 5 out of 5
super efficient
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A
Rating: 5 out of 5
Everything went smoothly. Fast, very solid packaging...
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A
Rating: 5 out of 5
Quality materials and workmanship
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A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
Very well packed
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A
Rating: 5 out of 5
Fast and the online help service is perfect
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A
Rating: 5 out of 5
Compliant product and, above all, top-notch customer service. They even contacted me by phone to help me finalize my part. Very professional. Very professional.
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A
Rating: 5 out of 5
it's perfect
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A
Rating: 4 out of 5
Very well done Reasonable price
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A
Rating: 5 out of 5
Well received, fast delivery, just what I needed. Satisfied, I recommend John Steel. Thank you very much.
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A
Rating: 5 out of 5
very well
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A
Rating: 5 out of 5
Very good. Fast delivery and responsiveness after an error in the package.
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A
Rating: 3 out of 5
The only really negative point, which renders all the other positive points null and void, is the quality of the material. I've never seen aluminum so soft, especially in 4mm thickness, and the plate arrived twisted, which I was just about able to straighten with the force of my fingers. It's a pity, because the rest of the performance is good. I hope the same doesn't apply to stainless steel, and I wish you all the best.
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Response from John Steel
Hello, thank you for your comment. The aluminum we sell is 5754H111 as mentioned in the product sheet. It is not surprising that the part is twisted and easily straightened given the number of cuts and the little material remaining in some places. We remain at your disposal should you require any technical information before placing an order. John
A
Rating: 5 out of 5
fast delivery and compliant product, excellent service
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A
Rating: 5 out of 5
perfect product very nice cut
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