Customer reviews of Labellemeche

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 561 published reviews

Summary of reviews

The store consistently delivers on product quality, with customers noting candles and soaps that are well crafted, with scents described as divine, delicate, or exceptional, and packaging that is careful or beautiful. Delivery and shipping are highlighted as fast, careful, and reliable, with orders arriving on time and products arriving in well-protected packaging. Customer service and the shopping experience are praised for responsiveness and friendliness, with mentions of a helpful team, satisfaction with samples, and a welcoming site that feels attractive and trustworthy. The range of products, including fragrances like marine, patchouli rose, and laundry items, is repeatedly described as meeting or exceeding expectations, with many customers expressing loyalty and appreciation for French-made, transparent value and sustainability efforts.

All reviews

H
Helene R.
Rating: 5 out of 5
following a purchase from 29/11/2024
Delighted to find Apothicaire candles again. Perfect scents.
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M
Marie V.
Rating: 5 out of 5
following a purchase from 29/11/2024
Very high quality candles for a very reasonable price. I am delighted with my purchase! Thank you very much.
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Jean-Philippe M.
Rating: 5 out of 5
following a purchase from 24/11/2024
The quality of the products and the punctuality of delivery were exceptional.
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G
Gerard D.
Rating: 5 out of 5
following a purchase from 23/11/2024
Excellent products, beautiful presentation, delivery in good condition and on time. Bravo
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Alice C.
Rating: 5 out of 5
following a purchase from 23/11/2024
Wonderful, comforting scented candles 😍
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Martine B.
Rating: 4 out of 5
following a purchase from 23/11/2024
Very good products, with pleasant scents, the only downside is the price! Wait for the sales to buy!
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S
Sylvie H.
Rating: 5 out of 5
following a purchase from 22/11/2024
Delivery good. Candles well packaged. The wild maquis scents are very pleasant.
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D
Dorothee Q.
Rating: 5 out of 5
following a purchase from 22/11/2024
Beautiful candles, beautiful packaging and varied, powerful scents. I love
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B
Berenice A.
Rating: 5 out of 5
following a purchase from 22/11/2024
Natural scents, clean composition and 100% made in France, I love it!
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Amandine H.
Rating: 5 out of 5
following a purchase from 13/11/2024
Fast, well-protected delivery. Candles as described, very pretty
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Sabine C.
Rating: 5 out of 5
following a purchase from 11/11/2024
I'm very happy with my first order, which allowed me to identify my favorites. I've just recommended them. I'm delighted.
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F
Frederic G.
Rating: 5 out of 5
following a purchase from 10/11/2024
The site offers a wide choice of products. Shipping is fast. Products received are as described and well packaged. In a word: perfect.
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Sophie L.
Rating: 5 out of 5
following a purchase from 31/10/2024
Perfect: fast delivery and high quality, compliant products!
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V
Veronique P.
Rating: 5 out of 5
following a purchase from 15/10/2024
I love liquid soaps, they're great, good smell.
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C
Christian R.
Rating: 5 out of 5
following a purchase from 08/10/2024
Everything is perfect!
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C
Caroline R.
Rating: 5 out of 5
following a purchase from 26/09/2024
Quality candles
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A
Arnaud D.
Rating: 5 out of 5
following a purchase from 17/09/2024
Fast delivery, perfect packaging and above all excellent products with subtle fragrances. Arnaud
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J
Jeannine J.
Rating: 5 out of 5
following a purchase from 16/09/2024
So glad the detergent is back in stock
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B
Bernard B.
Rating: 5 out of 5
following a purchase from 20/07/2024
compliant products and deliveries
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J
Jerome D.
Rating: 5 out of 5
following a purchase from 19/07/2024
Super
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Amandine H.
Rating: 5 out of 5
following a purchase from 02/07/2024
I love Your products are very well presented and shipping is fast.
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M
Marie-Helene D.
Rating: 3 out of 5
following a purchase from 17/06/2024
Pleasant fragrance, too bad the wax doesn't melt horizontally...
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Response from Labellemeche
Hello, Madam,
We're sorry you had a problem burning your candle.
Our recommendations for burning our scented candles are summarized in this usage page (https://www.labellemeche.com/pages/comment-entretenir-sa-bougie-parfumee-pour-qu-elle-reste-belle-plus-longtemps).
To get the most out of your candle, you need to burn it in regular intervals of 1h30 to 2h. Shorter burn times will create a hole in the middle of your candle, and it won't "go down" properly.
Another tip: remember to (re)cut the wick of your candle before each use to remove the soot from the previous burn and to straighten the wick for the next burn.
Please do not hesitate to contact us for further information.
Yours sincerely
The La Belle Mèche team
B
Brigitte F.
Rating: 5 out of 5
following a purchase from 22/05/2024
The products are of excellent quality and deliveries arrive on time, thank you!
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Marie Caroline L.
Rating: 5 out of 5
following a purchase from 13/05/2024
Products well packaged and quality ... I totally recommend 👍
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Patricia F.
Rating: 5 out of 5
following a purchase from 06/05/2024
The package was delivered and the candle smells wonderful! I am very happy with this choice.
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C
Cecile P.
Rating: 5 out of 5
following a purchase from 30/04/2024
Fast delivery and fabulous products ❤️
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D
Do D.
Rating: 5 out of 5
following a purchase from 27/04/2024
Perfect
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M
Marion P.
Rating: 5 out of 5
following a purchase from 25/04/2024
Beautiful candles and scents! I recommend them!
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J
Jeannine J.
Rating: 5 out of 5
following a purchase from 26/04/2024
the candles are very fragrant and leave a pleasant scent for a long time.
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J
Jehanne B.
Rating: 5 out of 5
following a purchase from 24/04/2024
Extraordinary fragrances and healthy candles.
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M
Martine B.
Rating: 4 out of 5
following a purchase from 17/04/2024
The honey tobacco candle smells divine
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O
Oceane M.
Rating: 5 out of 5
following a purchase from 06/04/2024
Incredible-smelling candle, thank you very much!
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B
Beatrice C.
Rating: 5 out of 5
following a purchase from 29/03/2024
fine
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D
Dominique L.
Rating: 5 out of 5
following a purchase from 19/03/2024
fast and efficient
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C
Claire C.
Rating: 5 out of 5
following a purchase from 18/03/2024
Nice product, fast delivery. Everything is perfect.
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B
Brigitte F.
Rating: 5 out of 5
following a purchase from 17/03/2024
Very good products, warm welcome
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L
Lucas C.
Rating: 5 out of 5
following a purchase from 16/03/2024
Good evening, Yes, I am particularly satisfied with this purchase. The glass is original, and above all the scent of this candle is very pleasant.
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A
Anne Laure H.
Rating: 5 out of 5
following a purchase from 12/03/2024
Good smell
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C
Catherine B.
Rating: 5 out of 5
following a purchase from 09/03/2024
It smells delicious. Delighted with my purchase.
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J
Jean-Charles M.
Rating: 3 out of 5
following a purchase from 05/03/2024
Order received in 2 instalments
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Response from Labellemeche
Hello Sir,
You had been warned by our services that the shipment would be made in 2x and that this was an error by our logistics center (which was corrected almost instantly).
Does this deserve a mark of 3? 😉
Sincerely, The La Belle Mèche team