Customer reviews of Labellemeche

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Valentine G.

Rating: 5 out of 5

Published on 30/11/2022 à 14h52 following a purchase from 23/11/2022

Very nice brand of candles and scents made in France and all natural.

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Maryvonne L.

Rating: 5 out of 5

Published on 29/11/2022 à 18h55 following a purchase from 22/11/2022

I bought in store and the service was very good.

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Christian R.

Rating: 5 out of 5

Published on 29/11/2022 à 17h54 following a purchase from 22/11/2022

Everything is perfect!

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Mickael M.

Rating: 3 out of 5

Published on 29/11/2022 à 09h31 following a purchase from 21/11/2022

Very good site, serious. However, the quality of the candles is very uneven. You have to spend money to try them.

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véronique R.

Rating: 4 out of 5

Published on 06/11/2022 à 13h37 following a purchase from 25/10/2022

the parcel arrived in poor condition and the candle box is damaged

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Response from Labellemeche Published on 07/11/2022

Hello Madam, We're very sorry to hear about this inconvenience on receipt of your parcel: unfortunately, it sometimes happens that letter carriers or carriers are a little "rough" with parcels. We hope your 3 candles and matchbox were not damaged. We remain at your disposal. Sincerely, The La Belle Mèche team

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Catherine D.

Rating: 5 out of 5

Published on 24/10/2022 à 14h31 following a purchase from 14/10/2022

A warm, professional welcome in beautiful, soothing surroundings.

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pascal S.

Rating: 5 out of 5

Published on 21/10/2022 à 18h59 following a purchase from 13/10/2022

very easy to use

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Cyril G.

Rating: 5 out of 5

Published on 13/10/2022 à 22h44 following a purchase from 06/10/2022

Personalized, professional advice.

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Marion M.

Rating: 5 out of 5

Published on 11/10/2022 à 17h06 following a purchase from 03/10/2022

The team took great care and was very responsive when it came to sending the product.

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Maud N.

Rating: 5 out of 5

Published on 10/10/2022 à 12h19 following a purchase from 01/10/2022

I love the boutique on rue Auguste Comte in Lyon!

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Marie-Ange C.

Rating: 5 out of 5

Published on 14/09/2022 à 18h21 following a purchase from 06/09/2022

It seems to me that I preferred the old interface of your site, but I'm unable to tell you exactly why. My previous order was 18 months ago I think, maybe more, so I can't remember, it's just an overall impression.

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Response from Labellemeche Published on 14/09/2022

Hello, thank you for your comment: we're obviously sorry that you're not enjoying our new site as much. We're planning to make a few "adjustments" to the website over the next few months, and we hope you'll like them. We remain at your disposal. Sincerely, The La Belle Mèche team

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Sophie F.

Rating: 5 out of 5

Published on 10/09/2022 à 14h13 following a purchase from 03/09/2022

Very warm welcome

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Christelle V.

Rating: 5 out of 5

Published on 06/09/2022 à 18h28 following a purchase from 28/08/2022

Fast shipping

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Ghislaine B.

Rating: 5 out of 5

Published on 01/09/2022 à 18h05 following a purchase from 23/08/2022

I love this boutique, which offers us precious moments thanks to 'simple' candles.

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Jeannine J.

Rating: 5 out of 5

Published on 25/08/2022 à 18h46 following a purchase from 14/08/2022

ordering, order tracking, delivery, always top notch!

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Marie Estelle S.

Rating: 5 out of 5

Published on 23/08/2022 à 18h35 following a purchase from 15/08/2022

Very fast delivery

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Hélène L.

Rating: 4 out of 5

Published on 26/07/2022 à 09h57 following a purchase from 15/07/2022

fast delivery, but the packaging used was not strong enough, it was damaged and almost open on one side. It should have been reinforced with tape, the contents being quite heavy;

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Janet G.

Rating: 5 out of 5

Published on 18/07/2022 à 21h22 following a purchase from 10/07/2022

Delicious fragrance from top to bottom. Reasonably priced.

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Sandrine C.

Rating: 5 out of 5

Published on 21/06/2022 à 10h13 following a purchase from 09/06/2022

Perfect

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Elena S.

Rating: 5 out of 5

Published on 18/06/2022 à 09h00 following a purchase from 14/05/2022

Great service. Sent very quickly. When the parcel was lost, the company made sure that it was found. That's wonderful. It is a pity that there are no small sachets to discover new flavors.

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Sylvie D.

Rating: 5 out of 5

Published on 15/06/2022 à 11h48 following a purchase from 30/05/2022

Excellent commercial contact on the delivery of my order

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Valentine G.

Rating: 5 out of 5

Published on 10/06/2022 à 22h41 following a purchase from 02/06/2022

I'm very happy with La Belle Mèche and all its deliciously scented products.

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Christine A.

Rating: 5 out of 5

Published on 10/06/2022 à 10h17 following a purchase from 27/04/2022

Everything for the best

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Rose B.

Rating: 2 out of 5

Published on 27/05/2022 à 20h06 following a purchase from 19/05/2022

Although I really like this brand, I was disappointed to find an error in my order: one of the two products I received was not the one I had ordered. Unfortunately, it was too late to return the order, which was intended for Mother's Day. As luck would have it, my mom already owned the product sent by mistake.

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Response from Labellemeche Published on 29/05/2022

Hello, We're very sorry to hear about the problem with your order: unfortunately, it's a human error, and even though our logistics teams are highly professional, mistakes do happen. We invite you to contact us by email to continue the discussion ([email protected]) and to understand what happened. We remain at your disposal. Sincerely, The La Belle Mèche team

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Françoise A.

Rating: 5 out of 5

Published on 25/05/2022 à 23h24 following a purchase from 18/05/2022

efficient eco-responsible company - friendly staff - demanding entrepreneur for the sound of his products - quality - design

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Sophie C.

Rating: 5 out of 5

Published on 17/05/2022 à 09h56 following a purchase from 03/05/2022

I've been a customer for several years and have never been disappointed. Except with the 'Apothicaire Meditation' candles. These candles don't burn properly, so they can't be consumed, and for the price of the candles, I won't be buying them again. For the rest, I recommend them!

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Lauryn V.

Rating: 4 out of 5

Published on 13/05/2022 à 16h38 following a purchase from 05/05/2022

Overall, I'm satisfied, only I would have appreciated a more complete packaging, perhaps a thank-you card or a card talking about the candle design.

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Valentine G.

Rating: 5 out of 5

Published on 11/05/2022 à 09h46 following a purchase from 03/05/2022

Very good natural products, made in France, you can trust.

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Fanny M.

Rating: 5 out of 5

Published on 22/04/2022 à 10h49 following a purchase from 09/04/2022

Very good, impeccable service, careful and attentive. I recommend with my eyes closed!

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Valentine G.

Rating: 5 out of 5

Published on 14/04/2022 à 23h26 following a purchase from 07/04/2022

I recommend la belle mèche Go to the site to discover its candles and liquid and solid soaps with original, natural fragrances.

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Christian R.

Rating: 5 out of 5

Published on 13/04/2022 à 17h40 following a purchase from 05/04/2022

Just perfect!

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Veronique K.

Rating: 5 out of 5

Published on 05/04/2022 à 13h44 following a purchase from 24/03/2022

Easy to find products

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philippe S.

Rating: 5 out of 5

Published on 03/04/2022 à 08h25 following a purchase from 25/03/2022

Very fast delivery.

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france P.

Rating: 5 out of 5

Published on 30/03/2022 à 00h19 following a purchase from 14/03/2022

Thank you very much for taking my urgent order into consideration.
Perfect communication and service. Sincerely, France (NZ)

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YANNICK H.

Rating: 5 out of 5

Published on 29/03/2022 à 10h08 following a purchase from 20/03/2022

perfect

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Amandine J.

Rating: 5 out of 5

Published on 23/03/2022 à 18h12 following a purchase from 15/03/2022

Very fast delivery and the detergent smells divine!

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Marie -Noelle A.

Rating: 5 out of 5

Published on 22/03/2022 à 19h45 following a purchase from 15/03/2022

I have always been very satisfied with the products and delivery.

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Jaël A.

Rating: 5 out of 5

Published on 18/03/2022 à 18h49 following a purchase from 10/03/2022

All right!

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DANIELLE O.

Rating: 4 out of 5

Published on 16/03/2022 à 13h33 following a purchase from 16/01/2022

VERY GOOD

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Marguerite R.

Rating: 5 out of 5

Published on 13/03/2022 à 18h44 following a purchase from 01/03/2022

perfect! parcel in excellent condition

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